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Added 48 mins ago
CG
Food Service Manager , Culinary and Food Operations
Compass Group Canada
Dubreuilville, ON
- Full-time
Now, If You Were To Come On Board As Our Food Service Manager, We'd Ask You To Do The Following For Us
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Beaumont, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 1 hour ago
CG
Team Lead Part Time
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
- Part-time
Reporting to the General Manager, Tundra Grill & Concessions, the Food Services Team Lead exemplifies exceptional customer service and leads by example. The Team Lead will establish…
Added 1 hour ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…accounting, management information systems, computer science, operations, administration, or another field requiring strong analytical, technological, and organizational…
Added 1 hour ago
CG
Manager of Support Services (Food. Maintenance & Housekeeping)
Compass Group Canada
Winnipeg, MB
- Full-time
…position is responsible to supervise and manage the staff and operations to ensure quality standards are met and maintained in all areas including administration, staffing/scheduling,…
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $60,000 CAD / year
- Full-time
The Chef Manager is responsible to ensure the efficient operation of all Food Services at the facility. This encompasses the administration, staffing/scheduling, client/customer relations,…
Added 1 hour ago
CG
Warehouse Supervisor
Compass Group Canada
AB · Edmonton, AB
- Full-time
Provide required operational performance and delivery information to the Operations Manager.
Added 1 hour ago
CG
Assistant Manager
Compass Group Canada
Calgary, AB
- Full-time
The Assistant Manager, supports the Unit Manager in overseeing the daily operations of food service locations. This role is responsible for ensuring exceptional customer service,…
Added 2 hours ago
P
Commercial Manager
Portland
Calgary, AB
- Full-time
Operations – the ability to work fast and decisively under pressure
Added 2 hours ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…recruitment activities including onboarding, physician workforce administration, financial processes, medical education, and departmental operations. You will work closely with physicians,…
Added 2 hours ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Project Manager (PM) is a strategic and independent thinker reporting directly to the Corridor Lead and will work out of South Health Campus (SHC). The PM works collaboratively with…
Added 2 hours ago
YR
Program Manager, Contract Services
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Manager, Facilities Operations and Maintenance, this position is responsible for leading the full procurement and contract management lifecycle function for Property…
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Rockyview General Hospital, the position reports to the Care Manager and is responsible for supporting the operations of the multidisciplinary team and program in Calgary, Central and…
Added 4 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pickering, ON
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 4 hours ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 4 hours ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
…Investment Management team, you will help manage business and operations within the team. You will play a key role in executing activities and client contact as per the portfolio manager’s…
Added 5 hours ago
UO
Director, Office of Education
University of Alberta
Edmonton, AB
- Full-time
The College of Natural and Applied Sciences (CNAS) is hiring a Director, Office of Education to lead the academic administration services in the Office of Education. Reporting to the…
Added 5 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 5 hours ago
TM
North America Benefits Manager
The Magnum Ice Cream Company
Toronto, ON
- Full-time
As our North America Benefits Manager, you’ll own the day-to-day delivery and continued evolution of our benefits programs across the U.S. and Canada, spanning health and welfare,…
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Human Resources Generalist serves as a trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy…
Added 6 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
As a member of the Commercial Services team within the Business Banking Group, the Senior Manager, Credit Solutions, Commercial Services is responsible for the credit management,…
Added 6 hours ago
UO
Administrative Manager, Finance and Operations
University of Waterloo
Waterloo, ON · Psychology, Anthropology, Soci
- Full-time
The Administrative Manager, Finance and Operations, is responsible for managing and coordinating the operational administrative functions of the School and finance-related support with…
Added 6 hours ago
UO
Manager, Information Security Operations
University of Waterloo
Waterloo, ON
- Full-time
This position is accountable for ensuring the effective operation of the Information Security Operations Centre (SOC) to support the information security objectives of the University. The…
Added 6 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
This role reports to the Global HR Solutions Director/Solutions Manager, and works closely day to day with the Global HR Business Partners.

SafetyCo

Operations and Business Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Location

This is a hybrid role based out of our Vaughan office, with an expectation of working in-office 3-4 days per week and remotely 1-2 days per week.

Role Overview

The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple priorities, making quick decisions, and keeping a complex operation running without missing a beat. You will own scheduling, workforce administration, client coordination, quoting, and operations reporting, sitting at the intersection of people, clients, and commercial performance.

This role is ideal for someone who is organized, commercially minded, direct in their communication, and energized by the pace of a growing company.

Why This Role Exists

This role exists to ensure our workforce is deployed efficiently, client commitments are met, and operational decisions support the financial performance of the division. You will take ownership of the moving parts, identify issues before they become problems, and create the processes and visibility needed to support continued growth.

What Success Looks Like

Success in this role means:

Schedules are accurate, shifts are filled, and client requirements are consistently met without unnecessary disruption.
Workers are properly recruited, onboarded, supported, and ready to deliver from day one.
Clients receive timely communication, reliable service, and proactive coordination.
Work is priced appropriately, margins are protected, labour costs are managed, and opportunities for improved profitability are identified.
Leadership has accurate, timely insight into workforce capacity, revenue performance, scheduling, and operational challenges.
Processes become more efficient, responsibilities are clear, and the division is better positioned to scale.
Team is supported, developed, and held accountable for delivering results.

What You'll Do

Workforce & Scheduling

Build and manage worker schedules across all active client engagements, ensuring the right personnel are in the right place at all times
Lead the search for replacement workers, vacation coverage, and sick leave backfill, proactively and reactively
Manage last-minute changes driven by client needs or personnel availability with speed and composure
Coordinate worker logistics including equipment dispatch to job sites and other field requirements

Recruitment & Onboarding

Own the first-round interview process for new worker candidates
Negotiate hourly rates with incoming workers within established parameters
Manage the full orientation process for new recruits, ensuring they are job-ready and compliant before deployment
Serve as the primary point of contact and quarterback for new hires through their onboarding period including contract negotiation, start date, vacation time (based on pre set parameters)

Administration & Client Coordination

Review, verify, and approve worker timesheets with accuracy and timeliness
Match purchase orders to invoices and prepare client invoices based on approved timesheets
Coordinate pre-work administrative requirements with client procurement departments (insurance certificates, compliance documentation, pre-qualification packages, etc.)
Manage a broad range of administrative tasks including equipment coordination, expo planning support, and cross-functional team coordination

Commercial & Reporting

Price and quote new work based on margin analysis and established pricing frameworks
Own weekly reporting on sales activity, workforce capacity, and scheduling while delivering clear, actionable updates to leadership
Monitor and communicate potential client demand shifts or reactive changes to the broader team
Revenue performance against budget, Gross margin and labour cost management, Worker utilization and unfilled shifts, Overtime and subcontractor cost, Identifying opportunities to improve divisional profitability

Change Management and Team Lead

Continuous improvement in the processes of the division as the business evolves and the company grows
Manage a team of 2 to 4 individuals

What You Bring

Required:

5-7+ years of experience in operations, workforce management, or business coordination, ideally within service-based, staffing, construction, industrial, environmental, or property management industries.
Strong organizational skills with the ability to manage competing priorities while maintaining accuracy and composure.
Commercial acumen, with an understanding of margin analysis, quoting, and client relationships.
Clear, direct communication skills across field teams, clients, and leadership.
Proficiency in scheduling tools, CRM systems (Zoho an asset), and Microsoft Office.
Self-starter with a strong sense of ownership and initiative.
Undergraduate degree or equivalent experience.

Preferred:

Experience leading or supervising a small operations or administrative team.
Experience in workforce deployment, staffing, labour coordination, or field service operations.
Exposure to financial reporting, budgeting, labour forecasting, and performance metrics.
Experience with client contracts, purchase orders, invoicing, and procurement requirements.
Experience improving operational processes, workflows, and business performance.
Familiarity with construction, industrial, environmental, or property management environments.

Core Competencies

Ownership & Accountability

Takes responsibility for outcomes, follows through on commitments, and addresses issues without waiting for direction.

Organization & Prioritization

Manages competing deadlines, shifting schedules, and multiple priorities while maintaining accuracy.

Commercial Acumen

Understands how operational decisions impact revenue, margins, labour costs, and overall business performance.

Decisiveness & Problem-Solving

Makes informed decisions quickly, navigates unexpected challenges, and finds practical solutions.

Communication & Relationship Management

Communicates clearly and directly, builds trust, and adapts communication across workers, clients, and internal teams.

Leadership & Team Development

Sets expectations, provides direction, and creates accountability within a small team.

Adaptability & Resilience

Stays composed in a fast-moving environment and responds effectively when priorities change.

Process Improvement

Identifies inefficiencies, challenges existing processes, and builds better ways of working as the business evolves.

About SafetyCo

SafetyCo is Canada’s leading integrated workplace safety partner, bringing together specialized safety companies, expert teams, and industry-leading services into one coordinated model, where we’re actively changing how workplace safety is done.

We help take the complexity out of workplace safety by making it simpler and more connected. Instead of juggling multiple providers, clients get one integrated partner for training, consulting, compliance, emergency response, occupational health, and risk management. The result is less chaos, stronger compliance, and safer workplaces that actually run better. And we do this all alongside a team of great people who genuinely enjoy what they do.

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More about this job

Responsibilities

Manage workforce scheduling, recruitment and onboarding, worker administration, client coordination, timesheets, invoicing, and operational logistics. Quote new work, monitor financial and workforce performance, report to leadership, improve processes, and lead a small team.

Requirements

Requires 5–7+ years of operations, workforce management, or business coordination experience, strong organizational and communication skills, commercial acumen, and proficiency with scheduling tools, CRM systems, and Microsoft Office. An undergraduate degree or equivalent experience is required; small-team leadership, workforce deployment, financial reporting, and process improvement experience are preferred.

Skills

Workforce Scheduling
Workforce Management
Recruitment
Onboarding
Client Coordination
Timesheet Approval
Invoicing
Quoting
Margin Analysis
Labour Cost Management
Financial Reporting
Process Improvement
Team Leadership
Problem-Solving
CRM Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Workforce Scheduling
Worker Recruitment
Worker Onboarding
Client Coordination
Field Operations
Timesheets
Purchase Orders
Client Invoicing
Quoting
Margin Analysis
Revenue Performance
Labour Cost Management
Worker Utilization
Overtime Management
Subcontractor Costs
Financial Reporting
Budgeting
Labour Forecasting
Scheduling Tools
CRM Systems
Zoho
Microsoft Office
Procurement Requirements
Compliance Documentation
Process Improvement
Team Leadership
Workforce Capacity
Client Contracts

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