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Added 6 mins ago
BL
Legal Administrative Assistant (Family Law)
BC Legal Management Association
Vancouver, BC
- Other
Farris LLP is seeking an experienced Legal Administrative Assistant to join our Family Law practice. This opportunity is well suited to a highly organized and detail-oriented professional…
Added 6 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…linens and other amenities and rooms are "refreshed" to maintain professional presentation of the room during meeting breaks with non-interference of presentation…
Added 6 mins ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are seeking an experienced and motivated administrative assistant to support the Division Chiefs and Deputy Division Chiefs of Neurosurgery and Physical Medicine & Rehabilitation (PM&R)…
Added 6 mins ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Join a professional and passionate team dedicated to helping eligible patients navigate and coordinate Medical Assistance in Dying (MAiD). Working out of Rockyview General Hospital, the…
Added 51 mins ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
Strong capability to establish, develop, and maintain productive professional relationships with colleagues, stakeholders, and partners
Added 51 mins ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various sized groups.
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
We are fostering a vibrant culture of community, collegiality, and professional growth for our people to ensure we are the best at being better.
Added 1 hour ago
BL
Accounting/E-Billing Clerk
BC Legal Management Association
Vancouver, BC
- Other
Responding to internal and external inquiries in a timely and professional manner.
Added 1 hour ago
E
Lead Mechanical Engineer
Englobe
Saskatoon, SK
- Full-time
Oversees the entire project life cycle, from preliminary services through project implementation, including coordination of administrative and financial aspects;
Added 1 hour ago
HN
Human Resources Coordinator
Hartmann North America
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 1 hour ago
BL
Junior Legal Administrative Assistant
BC Legal Management Association
Surrey, BC
- Other
We are currently seeking a full-time junior legal administrative assistant with 0-2 years of experience to join our Estate Litigation team.
Added 1 hour ago
QL
Carpenter (Testing Technician)
QAI Laboratories
Burnaby, BC
- Full-time
…testing experts, QAI Laboratories Ltd. (QAI) is a multi-national professional certification body, test laboratory, and inspection agency with offices throughout North America and Asia. We…
Added 1 hour ago
SO
Administrative Assistant
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time
Are you a hard-working office professional? Do you enjoy helping others?
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Part-time
A physician joining us does not need to begin by establishing an entirely new clinic or creating every administrative process from the ground up.
Added 2 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
…excellent opportunity for a detail-oriented and customer-focused professional who enjoys collaboration, problem-solving, and working in a fast-growing technology environment. The position…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Flexible scheduling. Established referral base. Modern fully equipped clinics. Experienced administrative and billing support. Electronic Medical Record (EMR)…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mission, BC
- Full-time
Collaborate with specialists, pharmacists and administrative staff
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Full-time
administrative burden of opening a clinic independently.
Added 2 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Other Benefits/Incentives Modern EMR system, administrative support, multidisciplinary team environment, virtual consultation capability, professional development opportunities.
Added 2 hours ago
HM
Hospitalist
Health Match BC
Burnaby, BC
- Full-time
Applicants should have a desire and ability to work collaboratively with all members of the inter-professional team, including other physicians, Nurses, and Allied Health staff. The…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Chilliwack, BC
- Full-time
…medical community and offering opportunities for teaching and professional growth. Whether you're drawn by the lifestyle, the collegial atmosphere, or the chance to make a meaningful…
Added 3 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
Professional growth and career development opportunities

SafetyCo

Operations & Business Manager

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Location[s]:Vaughan

Department: Worforce and Rescue

Job Type: Full-Time (Monday – Friday)

Hours: 8:00-4:30 (occasional flexibility required)

Location: This is a hybrid role based out of our Vaughan office, with an expectation of working in-office 3-4 days per week and remotely 1-2 days per week.

Apply Now

Apply Now

Position Overview

The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple priorities, making quick decisions, and keeping a complex operation running without missing a beat. You will own scheduling, workforce administration, client coordination, quoting, and operations reporting, sitting at the intersection of people, clients, and commercial performance.

This role is ideal for someone who is organized, commercially minded, direct in their communication, and energized by the pace of a growing company.

Why This Role Exists

This role exists to ensure our workforce is deployed efficiently, client commitments are met, and operational decisions support the financial performance of the division. You will take ownership of the moving parts, identify issues before they become problems, and create the processes and visibility needed to support continued growth.

Success in the Role

Success In This Role Means

Schedules are accurate, shifts are filled, and client requirements are consistently met without unnecessary disruption.
Workers are properly recruited, onboarded, supported, and ready to deliver from day one.
Clients receive timely communication, reliable service, and proactive coordination.
Work is priced appropriately, margins are protected, labour costs are managed, and opportunities for improved profitability are identified.
Leadership has accurate, timely insight into workforce capacity, revenue performance, scheduling, and operational challenges.
Processes become more efficient, responsibilities are clear, and the division is better positioned to scale.
Team is supported, developed, and held accountable for delivering results.

What You’ll Do

Workforce & Scheduling

Build and manage worker schedules across all active client engagements, ensuring the right personnel are in the right place at all times
Lead the search for replacement workers, vacation coverage, and sick leave backfill, proactively and reactively
Manage last-minute changes driven by client needs or personnel availability with speed and composure
Coordinate worker logistics including equipment dispatch to job sites and other field requirements

Recruitment & Onboarding

Own the first-round interview process for new worker candidates
Negotiate hourly rates with incoming workers within established parameters
Manage the full orientation process for new recruits, ensuring they are job-ready and compliant before deployment
Serve as the primary point of contact and quarterback for new hires through their onboarding period including contract negotiation, start date, vacation time (based on pre set parameters)

Administration & Client Coordination

Review, verify, and approve worker timesheets with accuracy and timeliness
Match purchase orders to invoices and prepare client invoices based on approved timesheets
Coordinate pre-work administrative requirements with client procurement departments (insurance certificates, compliance documentation, pre-qualification packages, etc.)
Manage a broad range of administrative tasks including equipment coordination, expo planning support, and cross-functional team coordination

Commercial & Reporting

Price and quote new work based on margin analysis and established pricing frameworks
Own weekly reporting on sales activity, workforce capacity, and scheduling while delivering clear, actionable updates to leadership
Monitor and communicate potential client demand shifts or reactive changes to the broader team
Revenue performance against budget, Gross margin and labour cost management, Worker utilization and unfilled shifts, Overtime and subcontractor cost, Identifying opportunities to improve divisional profitability

Change Management and Team Lead

Continuous improvement in the processes of the division as the business evolves and the company grows
Manage a team of 2 to 4 individuals

Core Competencies

Ownership & Accountability: Takes responsibility for outcomes, follows through on commitments, and addresses issues without waiting for direction.

Organization & Prioritization: Manages competing deadlines, shifting schedules, and multiple priorities while maintaining accuracy.

Commercial Acumen: Understands how operational decisions impact revenue, margins, labour costs, and overall business performance.

Decisiveness & Problem-Solving: Makes informed decisions quickly, navigates unexpected challenges, and finds practical solutions.

Communication & Relationship Management: Communicates clearly and directly, builds trust, and adapts communication across workers, clients, and internal teams.

Leadership & Team Development: Sets expectations, provides direction, and creates accountability within a small team.

Adaptability & Resilience: Stays composed in a fast-moving environment and responds effectively when priorities change.

Process Improvement: Identifies inefficiencies, challenges existing processes, and builds better ways of working as the business evolves.

What You Bring

Required

5-7+ years of experience in operations, workforce management, or business coordination, ideally within service-based, staffing, construction, industrial, environmental, or property management industries.
Strong organizational skills with the ability to manage competing priorities while maintaining accuracy and composure.
Commercial acumen, with an understanding of margin analysis, quoting, and client relationships.
Clear, direct communication skills across field teams, clients, and leadership.
Proficiency in scheduling tools, CRM systems (Zoho an asset), and Microsoft Office.
Self-starter with a strong sense of ownership and initiative.
Undergraduate degree or equivalent experience.

Preferred

Experience leading or supervising a small operations or administrative team.
Experience in workforce deployment, staffing, labour coordination, or field service operations.
Exposure to financial reporting, budgeting, labour forecasting, and performance metrics
Experience with client contracts, purchase orders, invoicing, and procurement requirements.
Experience improving operational processes, workflows, and business performance.
Familiarity with construction, industrial, environmental, or property management environments.

Compensation & Benefits

Health & Wellness

We take care of our people, because you can’t look after others if you’re not looked after too.

Comprehensive health, dental, and vision benefits
Access to mental health resources and wellness programs that support your well-being
Employee Assistance Program (EAP) for confidential personal and professional support when you need it

Work-Life Balance

We believe great work happens when people actually have time to live their lives too.

Two weeks of vacation to start, with more as you grow with us
Paid sick days and personal time when you need it
No regular overtime, your evenings are yours
A full company shutdown between Christmas and New Year’s (yes, we all take the break)

Perks & Extras

The little things matter too.

Employee discounts on select products and services
Team events, social activities, and recognition moments that actually feel fun (not forced)
The chance to do meaningful work that genuinely improves workplace safety in communities

Company Culture

This is a place where people matter.

A collaborative, inclusive, and supportive team environment
Business casual dress
A real commitment to learning, development, and helping people grow
A workplace where ideas are welcomed, voices are heard, and contributions actually make a difference

Travel Requirements

This position involves hybrid work and attending in-person company and hiring events as needed.

About SafetyCo

SafetyCo is Canada’s leading integrated workplace safety partner, bringing together specialized safety companies, expert teams, and industry-leading services into one coordinated model, where we’re actively changing how workplace safety is done.

We help take the complexity out of workplace safety by making it simpler and more connected. Instead of juggling multiple providers, clients get one integrated partner for training, consulting, compliance, emergency response, occupational health, and risk management. The result is less chaos, stronger compliance, and safer workplaces that actually run better. And we do this all alongside a team of great people who genuinely enjoy what they do.

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More about this job

Responsibilities

Manage workforce scheduling, recruitment and onboarding, client coordination, timesheets, invoicing, quoting, and operational reporting. Lead a small team, monitor revenue and labour performance, and improve processes to support reliable service and divisional profitability.

Requirements

Requires 5–7+ years of experience in operations, workforce management, or business coordination, strong organizational and communication skills, commercial acumen, and proficiency with scheduling tools, CRM systems, and Microsoft Office. An undergraduate degree or equivalent experience is required; experience leading a small team and working with workforce deployment, financial reporting, contracts, invoicing, or process improvement is preferred.

Skills

Workforce Scheduling
Workforce Management
Recruitment and Onboarding
Client Coordination
Timesheet and Invoice Administration
Quoting and Pricing
Margin Analysis
Labour Cost Management
Operational Reporting
Team Leadership
Process Improvement
Commercial Acumen
Problem-Solving
Microsoft Office
CRM Systems
Zoho

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Mental Health Resources
Wellness Programs
Employee Assistance Program
Two Weeks of Vacation
Paid Sick Days
Paid Personal Time
Company Shutdown Between Christmas and New Year
Employee Discounts
Team Events
Social Activities
Employee Recognition
Learning and Development

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Workforce Scheduling
Worker Recruitment
Onboarding
Client Coordination
Timesheets
Purchase Orders
Invoicing
Quoting
Margin Analysis
Revenue Performance
Labour Cost Management
Worker Utilization
Overtime Management
Subcontractor Costs
Operational Reporting
Financial Reporting
Budgeting
Labour Forecasting
Scheduling Tools
CRM Systems
Zoho
Microsoft Office
Client Contracts
Procurement Requirements
Process Improvement
Field Service Operations
Workforce Capacity
Team Leadership

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