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Added 12 mins ago
CG
Registered Dietitian , Cornwall Ontario (Contract)
Compass Group Canada
Cornwall, ON
- $86,000 CAD / year
- Full-time
You will be responsible for assisting the Manager to ensure the effective overall functioning of the Food and Nutrition Services Department.
Added 12 mins ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 12 mins ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 12 mins ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 12 mins ago
CG
Tim Hortons Supervisor, Full Time
Compass Group Canada
Calgary, AB
- $17 CAD / hour
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 12 mins ago
CG
Concessions Manager (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
The Concessions Manager is responsible for the overall organization, stocking levels and sanitation of all concession stands and portable stands. Responsible for maintaining proper…
Added 42 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
…"bench" of future leaders ready to step into Assistant Kitchen Manager and Kitchen Manager roles as new opportunities…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB
- Part-time
Integrated Home Care uses a strengths–based Client Centered Case Management practice framework. Using a person-centered approach you will develop a care plan supporting the client/family to…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Part-time
…Nurse Union: United Nurses of Alberta Unit and Program: Home Care Case Manager Primary Location: Mayerthorpe Community Health Location Details: As Per Location Multi-Site: At (UNA only)…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
Appropriate competency in Meditech, Care Manager and RAI-HC programs and knowledge of Outlook, MS Teams and Connect Care. Broad knowledge of provincial, regional, and local community…
Added 42 mins ago
AH
Recreation Therapist I
Alberta Health Services
Red Deer, AB
- Part-time
…Early Supported Discharge Team Lead, the Allied Health Area Manager and Recreational Therapy Professional Practice Lead, with opportunities to connect with professional in surrounding…
Added 42 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Sylvan Lake, AB
- Part-time
As a Licensed Practical Nurse, you will report to the Home Care Manager and will be responsible to assess, plan, monitor and evaluate clients in consultation with the Registered Nurse Case…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Rockyview General Hospital (RGH) is Calgary’s second largest tertiary care site. Located in the city’s Southwest, it provides acute, outpatient, critical care, surgical, medical, neonatal…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
Appropriate competency in Meditech, Care Manager and RAI-HC programs and knowledge of Outlook, MS Teams and Connect Care. Broad knowledge of provincial, regional, and local community…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
…in supporting an integrated and holistic approach to patient care, health promotion and maintenance. You will provide safe, quality patient and family centered care while reflecting the…
Added 42 mins ago
AH
Respiratory Therapist II - Rural / Community
Alberta Health Services
Cardston, AB
- Temporary
…work directly with clients to provide high-quality respiratory care, including cardiac and respiratory diagnostic testing, disease process education, and arterial blood gas testing to…
Added 42 mins ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Temporary
We are seeking a collaborative and experienced healthcare leader to join Surgical Services as Manager of Unit 23 – General Surgery and Trauma at Red Deer Regional Hospital Centre. Unit 23…
Added 42 mins ago
AH
Undergraduate Nurse - Emergency
Alberta Health Services
AB · Edmonton, AB
- Part-time
…Stollery Children’s Emergency Department is a busy tertiary care level I emergency department and is open 24 hours a day, 7 days a week. This large tertiary Trauma Centre provides…
Added 42 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Staffing Service Centre Relief Team Program Manager, the Registered Nurse (RN) provides comprehensive patient- and family-centred care on acute surgical units at the Royal…
Added 42 mins ago
AH
Clinical Research Coordinator - Neuroendocrine
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…to the Neuroendocrine group. Reporting to the CTU Associate Manager, you will work in a team environment to facilitate clinical trial activities and complete delegated study tasks. While…
Added 42 mins ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Manager, Nutrition Services has a key leadership role in the Department of Nutrition, Food, Linen and Environmental Services (NFLES) and reports directly to the Director, Nutrition…
Added 42 mins ago
AH
Assistant Manager
Alberta Health Services
AB · Edmonton, AB
- Temporary
…of Canada’s Top 100 Employers); a strong endorsement of the care provided to Albertans by our staff, physicians and volunteers every day. Alberta Health Services is seeking an experienced…
Added 42 mins ago
AH
Patient Care Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Manager for Operative Services at the Stollery is accountable for the overall operational leadership of the assigned programs. This includes participating in strategic and operational…
Added 42 mins ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
Meets regularly to complete check ins with the Housing Services Manager to ensure continuity of services and alignment to program goals.
Added 42 mins ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…direction of the management team. Arrange meetings for the Manager and take minutes when…

SafetyCo

Operations & Business Manager

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Location[s]:Vaughan

Department: Worforce and Rescue

Job Type: Full-Time (Monday – Friday)

Hours: 8:00-4:30 (occasional flexibility required)

Location: This is a hybrid role based out of our Vaughan office, with an expectation of working in-office 3-4 days per week and remotely 1-2 days per week.

Apply Now

Apply Now

Position Overview

The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple priorities, making quick decisions, and keeping a complex operation running without missing a beat. You will own scheduling, workforce administration, client coordination, quoting, and operations reporting, sitting at the intersection of people, clients, and commercial performance.

This role is ideal for someone who is organized, commercially minded, direct in their communication, and energized by the pace of a growing company.

Why This Role Exists

This role exists to ensure our workforce is deployed efficiently, client commitments are met, and operational decisions support the financial performance of the division. You will take ownership of the moving parts, identify issues before they become problems, and create the processes and visibility needed to support continued growth.

Success in the Role

Success In This Role Means

Schedules are accurate, shifts are filled, and client requirements are consistently met without unnecessary disruption.
Workers are properly recruited, onboarded, supported, and ready to deliver from day one.
Clients receive timely communication, reliable service, and proactive coordination.
Work is priced appropriately, margins are protected, labour costs are managed, and opportunities for improved profitability are identified.
Leadership has accurate, timely insight into workforce capacity, revenue performance, scheduling, and operational challenges.
Processes become more efficient, responsibilities are clear, and the division is better positioned to scale.
Team is supported, developed, and held accountable for delivering results.

What You’ll Do

Workforce & Scheduling

Build and manage worker schedules across all active client engagements, ensuring the right personnel are in the right place at all times
Lead the search for replacement workers, vacation coverage, and sick leave backfill, proactively and reactively
Manage last-minute changes driven by client needs or personnel availability with speed and composure
Coordinate worker logistics including equipment dispatch to job sites and other field requirements

Recruitment & Onboarding

Own the first-round interview process for new worker candidates
Negotiate hourly rates with incoming workers within established parameters
Manage the full orientation process for new recruits, ensuring they are job-ready and compliant before deployment
Serve as the primary point of contact and quarterback for new hires through their onboarding period including contract negotiation, start date, vacation time (based on pre set parameters)

Administration & Client Coordination

Review, verify, and approve worker timesheets with accuracy and timeliness
Match purchase orders to invoices and prepare client invoices based on approved timesheets
Coordinate pre-work administrative requirements with client procurement departments (insurance certificates, compliance documentation, pre-qualification packages, etc.)
Manage a broad range of administrative tasks including equipment coordination, expo planning support, and cross-functional team coordination

Commercial & Reporting

Price and quote new work based on margin analysis and established pricing frameworks
Own weekly reporting on sales activity, workforce capacity, and scheduling while delivering clear, actionable updates to leadership
Monitor and communicate potential client demand shifts or reactive changes to the broader team
Revenue performance against budget, Gross margin and labour cost management, Worker utilization and unfilled shifts, Overtime and subcontractor cost, Identifying opportunities to improve divisional profitability

Change Management and Team Lead

Continuous improvement in the processes of the division as the business evolves and the company grows
Manage a team of 2 to 4 individuals

Core Competencies

Ownership & Accountability: Takes responsibility for outcomes, follows through on commitments, and addresses issues without waiting for direction.

Organization & Prioritization: Manages competing deadlines, shifting schedules, and multiple priorities while maintaining accuracy.

Commercial Acumen: Understands how operational decisions impact revenue, margins, labour costs, and overall business performance.

Decisiveness & Problem-Solving: Makes informed decisions quickly, navigates unexpected challenges, and finds practical solutions.

Communication & Relationship Management: Communicates clearly and directly, builds trust, and adapts communication across workers, clients, and internal teams.

Leadership & Team Development: Sets expectations, provides direction, and creates accountability within a small team.

Adaptability & Resilience: Stays composed in a fast-moving environment and responds effectively when priorities change.

Process Improvement: Identifies inefficiencies, challenges existing processes, and builds better ways of working as the business evolves.

What You Bring

Required

5-7+ years of experience in operations, workforce management, or business coordination, ideally within service-based, staffing, construction, industrial, environmental, or property management industries.
Strong organizational skills with the ability to manage competing priorities while maintaining accuracy and composure.
Commercial acumen, with an understanding of margin analysis, quoting, and client relationships.
Clear, direct communication skills across field teams, clients, and leadership.
Proficiency in scheduling tools, CRM systems (Zoho an asset), and Microsoft Office.
Self-starter with a strong sense of ownership and initiative.
Undergraduate degree or equivalent experience.

Preferred

Experience leading or supervising a small operations or administrative team.
Experience in workforce deployment, staffing, labour coordination, or field service operations.
Exposure to financial reporting, budgeting, labour forecasting, and performance metrics
Experience with client contracts, purchase orders, invoicing, and procurement requirements.
Experience improving operational processes, workflows, and business performance.
Familiarity with construction, industrial, environmental, or property management environments.

Compensation & Benefits

Health & Wellness

We take care of our people, because you can’t look after others if you’re not looked after too.

Comprehensive health, dental, and vision benefits
Access to mental health resources and wellness programs that support your well-being
Employee Assistance Program (EAP) for confidential personal and professional support when you need it

Work-Life Balance

We believe great work happens when people actually have time to live their lives too.

Two weeks of vacation to start, with more as you grow with us
Paid sick days and personal time when you need it
No regular overtime, your evenings are yours
A full company shutdown between Christmas and New Year’s (yes, we all take the break)

Perks & Extras

The little things matter too.

Employee discounts on select products and services
Team events, social activities, and recognition moments that actually feel fun (not forced)
The chance to do meaningful work that genuinely improves workplace safety in communities

Company Culture

This is a place where people matter.

A collaborative, inclusive, and supportive team environment
Business casual dress
A real commitment to learning, development, and helping people grow
A workplace where ideas are welcomed, voices are heard, and contributions actually make a difference

Travel Requirements

This position involves hybrid work and attending in-person company and hiring events as needed.

About SafetyCo

SafetyCo is Canada’s leading integrated workplace safety partner, bringing together specialized safety companies, expert teams, and industry-leading services into one coordinated model, where we’re actively changing how workplace safety is done.

We help take the complexity out of workplace safety by making it simpler and more connected. Instead of juggling multiple providers, clients get one integrated partner for training, consulting, compliance, emergency response, occupational health, and risk management. The result is less chaos, stronger compliance, and safer workplaces that actually run better. And we do this all alongside a team of great people who genuinely enjoy what they do.

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More about this job

Responsibilities

Manage workforce scheduling, recruitment and onboarding, client coordination, timesheets, invoicing, quoting, and operational reporting. Lead a small team, monitor revenue and labour performance, and improve processes to support reliable service and divisional profitability.

Requirements

Requires 5–7+ years of experience in operations, workforce management, or business coordination, strong organizational and communication skills, commercial acumen, and proficiency with scheduling tools, CRM systems, and Microsoft Office. An undergraduate degree or equivalent experience is required; experience leading a small team and working with workforce deployment, financial reporting, contracts, invoicing, or process improvement is preferred.

Skills

Workforce Scheduling
Workforce Management
Recruitment and Onboarding
Client Coordination
Timesheet and Invoice Administration
Quoting and Pricing
Margin Analysis
Labour Cost Management
Operational Reporting
Team Leadership
Process Improvement
Commercial Acumen
Problem-Solving
Microsoft Office
CRM Systems
Zoho

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Mental Health Resources
Wellness Programs
Employee Assistance Program
Two Weeks of Vacation
Paid Sick Days
Paid Personal Time
Company Shutdown Between Christmas and New Year
Employee Discounts
Team Events
Social Activities
Employee Recognition
Learning and Development

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Workforce Scheduling
Worker Recruitment
Onboarding
Client Coordination
Timesheets
Purchase Orders
Invoicing
Quoting
Margin Analysis
Revenue Performance
Labour Cost Management
Worker Utilization
Overtime Management
Subcontractor Costs
Operational Reporting
Financial Reporting
Budgeting
Labour Forecasting
Scheduling Tools
CRM Systems
Zoho
Microsoft Office
Client Contracts
Procurement Requirements
Process Improvement
Field Service Operations
Workforce Capacity
Team Leadership

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