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Added 13 mins ago
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
Lead the sales technology improvement roadmap and adoption of Salesforce, Gong, Power BI, LinkedIn Sales Navigator and related tools, partnering with IT and system administrators on…
Added 13 mins ago
JI
Farm Labourer
J.D. Irving, Limited
New Annan, PE
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 28 mins ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
…post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion…
Added 28 mins ago
SP
Business Development Manager
Staff Plus
Burlington, ON
- Full-time
Lead consultative sales conversations and guide customers through complex, long-cycle buying processes.
Added 28 mins ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
Lead the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries, from the factory floor to the second life of every sensor.
Added 28 mins ago
HC
Marketing Manager
Healthy Crunch
Mississauga, ON
- Contract
…directly alongside Founder & CEO, Julie Bednarski, helping lead and execute all aspects of marketing as we continue to expand across Canada, the United States, and…
Added 28 mins ago
CF
AI-Assisted Cold Caller, Commission Only (Hybrid, North York)
Canadian Funding
Toronto, ON
- Full-time
Added 28 mins ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 28 mins ago
HE
Customer Engagement Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Building skills that can lead to future leadership opportunities
Added 28 mins ago
S
store manager, Grimsby, ON
Starbucks
Grimsby, ON
- $59,400 to $78,450 CAD / year
Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
Added 28 mins ago
KC
Senior Engineering Manager, Identity Platform
Kaseya Careers
Toronto, ON
- $170,000 to $220,000 CAD / year
…shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 43 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
Sales Oversight: Lead regional sales and client engagement initiatives to drive pipeline development and revenue growth.
Added 43 mins ago
AA
Defence Sales Manager - Canada
Alta Ares
Ottawa / Toronto, .
- Full-time
Lead negotiations on teaming agreements, MoUs, subcontracts and co-development frameworks, from first contact to signed contract.
Added 58 mins ago
KG
Data Architect (Databricks)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…ingestion to deliver reliable, production-grade analytics for sales and telephony…
Added 58 mins ago
AR
Account Executive
ALS Recruiting Ltd
Mississauga, ON
- $90,000 to $130,000 CAD / year
- Full-time
Job Overview: We are seeking a highly motivated and experienced Freight Sales Agent to join our dynamic team within the freight industry. As a Freight Business development manager , you…
Added 1 hour ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
Supports the Canadian Banking Sales & Field Operations Communication Delivery Gateway Operating Model regionally (E.g.: Aligns, integrates, coordinates and manages prioritization of…
Added 1 hour ago
JI
Appliance Sales Specialist
J.D. Irving, Limited
St. John's, NL
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 1 hour ago
MC
RPO Account Leader
MCI Careers
Canada
- Full-time
This role is ideal for someone with a background in staffing or inside sales, who thrives in a fast-paced environment and enjoys building relationships, managing details, and supporting…
Added 2 hours ago
NF
Principal Consultant
NES Fircroft
Calgary, AB
- Full-time
Principal-Level Mindset: The ability to work independently, take ownership of your market, lead by example and contribute positively to the development of the wider team.
Added 2 hours ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
Sales Support & Lead Transfer: Qualify leads and coordinate handoff to appropriate sales team members for conversion.
Added 2 hours ago
FV
Founder, AI Insurance
Forum Ventures
Canada
- Full-time
A validation partner with proven playbooks, networks, and the systems to validate, unlock your ICP, ignite your sales pipeline, and beyond
Added 2 hours ago
TA
Director; Business Development Canada-FR
Top Aces
Canada
- Full-time
Actively participate in the pursuit of new business capture, including strategy development, lead investigation, capture management and proposal management;
Added 2 hours ago
C
Implementation Specialist
ChannelEngine
Toronto, ON
- Full-time
Lead end-to-end customer onboarding: own the full implementation lifecycle for your accounts, from technical discovery and integration design through to go-live and handoff to Customer…
Added 3 hours ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Lead the continuous improvement of the quality of customer service and medical care
Added 3 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
The firm is seeking a Non-Equity Partner in US Corporate Tax to lead an established and growing US tax practice. This role will take ownership of compliance and advisory delivery across a…

SafetyCo

Operations & Business Manager

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Location[s]:Vaughan

Department: Worforce and Rescue

Job Type: Full-Time (Monday – Friday)

Hours: 8:00-4:30 (occasional flexibility required)

Location: This is a hybrid role based out of our Vaughan office, with an expectation of working in-office 3-4 days per week and remotely 1-2 days per week.

Apply Now

Apply Now

Position Overview

The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple priorities, making quick decisions, and keeping a complex operation running without missing a beat. You will own scheduling, workforce administration, client coordination, quoting, and operations reporting, sitting at the intersection of people, clients, and commercial performance.

This role is ideal for someone who is organized, commercially minded, direct in their communication, and energized by the pace of a growing company.

Why This Role Exists

This role exists to ensure our workforce is deployed efficiently, client commitments are met, and operational decisions support the financial performance of the division. You will take ownership of the moving parts, identify issues before they become problems, and create the processes and visibility needed to support continued growth.

Success in the Role

Success In This Role Means

Schedules are accurate, shifts are filled, and client requirements are consistently met without unnecessary disruption.
Workers are properly recruited, onboarded, supported, and ready to deliver from day one.
Clients receive timely communication, reliable service, and proactive coordination.
Work is priced appropriately, margins are protected, labour costs are managed, and opportunities for improved profitability are identified.
Leadership has accurate, timely insight into workforce capacity, revenue performance, scheduling, and operational challenges.
Processes become more efficient, responsibilities are clear, and the division is better positioned to scale.
Team is supported, developed, and held accountable for delivering results.

What You’ll Do

Workforce & Scheduling

Build and manage worker schedules across all active client engagements, ensuring the right personnel are in the right place at all times
Lead the search for replacement workers, vacation coverage, and sick leave backfill, proactively and reactively
Manage last-minute changes driven by client needs or personnel availability with speed and composure
Coordinate worker logistics including equipment dispatch to job sites and other field requirements

Recruitment & Onboarding

Own the first-round interview process for new worker candidates
Negotiate hourly rates with incoming workers within established parameters
Manage the full orientation process for new recruits, ensuring they are job-ready and compliant before deployment
Serve as the primary point of contact and quarterback for new hires through their onboarding period including contract negotiation, start date, vacation time (based on pre set parameters)

Administration & Client Coordination

Review, verify, and approve worker timesheets with accuracy and timeliness
Match purchase orders to invoices and prepare client invoices based on approved timesheets
Coordinate pre-work administrative requirements with client procurement departments (insurance certificates, compliance documentation, pre-qualification packages, etc.)
Manage a broad range of administrative tasks including equipment coordination, expo planning support, and cross-functional team coordination

Commercial & Reporting

Price and quote new work based on margin analysis and established pricing frameworks
Own weekly reporting on sales activity, workforce capacity, and scheduling while delivering clear, actionable updates to leadership
Monitor and communicate potential client demand shifts or reactive changes to the broader team
Revenue performance against budget, Gross margin and labour cost management, Worker utilization and unfilled shifts, Overtime and subcontractor cost, Identifying opportunities to improve divisional profitability

Change Management and Team Lead

Continuous improvement in the processes of the division as the business evolves and the company grows
Manage a team of 2 to 4 individuals

Core Competencies

Ownership & Accountability: Takes responsibility for outcomes, follows through on commitments, and addresses issues without waiting for direction.

Organization & Prioritization: Manages competing deadlines, shifting schedules, and multiple priorities while maintaining accuracy.

Commercial Acumen: Understands how operational decisions impact revenue, margins, labour costs, and overall business performance.

Decisiveness & Problem-Solving: Makes informed decisions quickly, navigates unexpected challenges, and finds practical solutions.

Communication & Relationship Management: Communicates clearly and directly, builds trust, and adapts communication across workers, clients, and internal teams.

Leadership & Team Development: Sets expectations, provides direction, and creates accountability within a small team.

Adaptability & Resilience: Stays composed in a fast-moving environment and responds effectively when priorities change.

Process Improvement: Identifies inefficiencies, challenges existing processes, and builds better ways of working as the business evolves.

What You Bring

Required

5-7+ years of experience in operations, workforce management, or business coordination, ideally within service-based, staffing, construction, industrial, environmental, or property management industries.
Strong organizational skills with the ability to manage competing priorities while maintaining accuracy and composure.
Commercial acumen, with an understanding of margin analysis, quoting, and client relationships.
Clear, direct communication skills across field teams, clients, and leadership.
Proficiency in scheduling tools, CRM systems (Zoho an asset), and Microsoft Office.
Self-starter with a strong sense of ownership and initiative.
Undergraduate degree or equivalent experience.

Preferred

Experience leading or supervising a small operations or administrative team.
Experience in workforce deployment, staffing, labour coordination, or field service operations.
Exposure to financial reporting, budgeting, labour forecasting, and performance metrics
Experience with client contracts, purchase orders, invoicing, and procurement requirements.
Experience improving operational processes, workflows, and business performance.
Familiarity with construction, industrial, environmental, or property management environments.

Compensation & Benefits

Health & Wellness

We take care of our people, because you can’t look after others if you’re not looked after too.

Comprehensive health, dental, and vision benefits
Access to mental health resources and wellness programs that support your well-being
Employee Assistance Program (EAP) for confidential personal and professional support when you need it

Work-Life Balance

We believe great work happens when people actually have time to live their lives too.

Two weeks of vacation to start, with more as you grow with us
Paid sick days and personal time when you need it
No regular overtime, your evenings are yours
A full company shutdown between Christmas and New Year’s (yes, we all take the break)

Perks & Extras

The little things matter too.

Employee discounts on select products and services
Team events, social activities, and recognition moments that actually feel fun (not forced)
The chance to do meaningful work that genuinely improves workplace safety in communities

Company Culture

This is a place where people matter.

A collaborative, inclusive, and supportive team environment
Business casual dress
A real commitment to learning, development, and helping people grow
A workplace where ideas are welcomed, voices are heard, and contributions actually make a difference

Travel Requirements

This position involves hybrid work and attending in-person company and hiring events as needed.

About SafetyCo

SafetyCo is Canada’s leading integrated workplace safety partner, bringing together specialized safety companies, expert teams, and industry-leading services into one coordinated model, where we’re actively changing how workplace safety is done.

We help take the complexity out of workplace safety by making it simpler and more connected. Instead of juggling multiple providers, clients get one integrated partner for training, consulting, compliance, emergency response, occupational health, and risk management. The result is less chaos, stronger compliance, and safer workplaces that actually run better. And we do this all alongside a team of great people who genuinely enjoy what they do.

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Responsibilities

Manage workforce scheduling, recruitment and onboarding, client coordination, timesheets, invoicing, quoting, and operational reporting. Lead a small team, monitor revenue and labour performance, and improve processes to support reliable service and divisional profitability.

Requirements

Requires 5–7+ years of experience in operations, workforce management, or business coordination, strong organizational and communication skills, commercial acumen, and proficiency with scheduling tools, CRM systems, and Microsoft Office. An undergraduate degree or equivalent experience is required; experience leading a small team and working with workforce deployment, financial reporting, contracts, invoicing, or process improvement is preferred.

Skills

Workforce Scheduling
Workforce Management
Recruitment and Onboarding
Client Coordination
Timesheet and Invoice Administration
Quoting and Pricing
Margin Analysis
Labour Cost Management
Operational Reporting
Team Leadership
Process Improvement
Commercial Acumen
Problem-Solving
Microsoft Office
CRM Systems
Zoho

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Mental Health Resources
Wellness Programs
Employee Assistance Program
Two Weeks of Vacation
Paid Sick Days
Paid Personal Time
Company Shutdown Between Christmas and New Year
Employee Discounts
Team Events
Social Activities
Employee Recognition
Learning and Development

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Workforce Scheduling
Worker Recruitment
Onboarding
Client Coordination
Timesheets
Purchase Orders
Invoicing
Quoting
Margin Analysis
Revenue Performance
Labour Cost Management
Worker Utilization
Overtime Management
Subcontractor Costs
Operational Reporting
Financial Reporting
Budgeting
Labour Forecasting
Scheduling Tools
CRM Systems
Zoho
Microsoft Office
Client Contracts
Procurement Requirements
Process Improvement
Field Service Operations
Workforce Capacity
Team Leadership

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