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Sage

RevOps Business Process Architect

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 7–10+ years of experience in Revenue Operations, Business Architecture, Business Process Management, Consulting, Operations Strategy, or Business Transformation.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Job Description

The Revenue Operations Business Process Architect designs and governs scalable, end-to-end revenue processes that enable efficient growth across the revenue organization. This role translates business strategy into standardized operating models that improve efficiency, data integrity, customer experience, and scalability.

Working across Sales, Marketing, Customer Success, Finance, and other growth functions, the Business Process Architect partners with Revenue Operations Business Process Analysts and the Workflow Automation Architect to translate business needs into sustainable operational capabilities. The role defines future-state process architecture, establishes governance standards, and partners with Revenue Operations Product Managers to prioritize improvements and ensure process changes align with enterprise objectives.

Unlike Sales Process Management roles, which primarily focus on seller execution and sales operations, this role owns the design and governance of cross-functional processes spanning the full revenue lifecycle.

This is a hybrid position requiring three days per week onsite at a North America-based office.

Key Responsibilities

Business Process Architecture

Design and maintain enterprise business process architectures across the revenue lifecycle.
Partner with revenue operations teams to define future-state operating models that improve scalability, efficiency, compliance, and customer experience.
Establish enterprise process standards, governance, and design principles.
Ensure business processes are designed holistically across organizational and system boundaries.
Identify opportunities to simplify, standardize, and modernize operational workflows, including AI capabilities.

Process Strategy & Transformation

Translate strategic business objectives into operational process improvements.
Lead complex cross-functional process redesign initiatives involving multiple business units.
Facilitate alignment among business leaders on process ownership, governance, and future-state operating models.
Balance business priorities, user experience, operational efficiency, and technology capabilities when designing solutions.
Build mid-long term roadmaps for business process maturity and operational transformation.

Cross-Functional Leadership

Partner with Sales Operations, Marketing Operations, Customer Success Operations, Finance, Growth, IT, Product, and Data teams to improve end-to-end business operations.
Facilitate executive-level workshops to resolve process gaps, clarify ownership, and align stakeholders around enterprise process standards.
Act as the design authority lead for cross-functional revenue operations processes.

Governance & Continuous Improvement

Establish governance frameworks for process ownership, documentation, metrics, and change management.
Develop and maintain enterprise process repositories, standards, and documentation.
Define process performance metrics and monitor operational effectiveness.
Lead ongoing reviews to identify optimization opportunities and recommend strategic improvements.
Ensure process changes align with regulatory, compliance, and organizational requirements.

Partnership with Workflow Automation Architect

Translate future-state business process designs into implementation-ready operational models.
Collaborate on identifying automation opportunities that support standardized business processes.
Ensure workflow automation solutions align with revenue operations process architecture and governance standards.
Validate that automation initiatives preserve process integrity while improving operational efficiency.

What You’ll Bring:

7–10+ years of experience in Revenue Operations, Business Architecture, Business Process Management, Consulting, Operations Strategy, or Business Transformation.
Demonstrated success leading enterprise business process redesign initiatives across multiple functions.
Experience designing operating models and scalable business processes.
Strong understanding of business process governance and organizational design.
Experience partnering with business and technical teams to deliver complex operational initiatives.
Experience supporting enterprise transformation or digital transformation initiatives.
Experience facilitating executive workshops and influencing senior leadership.

Knowledge & Skills

Enterprise business process architecture
Operating model design
Cross-functional process optimization
Business capability mapping
Process governance
Strategic planning
Systems thinking
Organizational design
Stakeholder management
Executive facilitation
Business requirements governance
Exceptional communication and influence skills

Why you'll love this role:

You’ll join a collaborative, forward-thinking team that’s modernizing how we run Revenue Operations. This is an opportunity to shape a scalable delivery model, work with senior leaders across the business, and make a visible impact on how Sage drives growth and efficiency.

Plenty of perks:

100% paid premiums for health, dental, and vision coverage.
RRSP contribution match (100% up to 4%).
35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
5 days paid yearly to volunteer (through Sage Foundation).
$5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
Sage Wellness Rewards Program (annual fitness reimbursement).
Library of on-demand career development options and ongoing training offerings.

Who is Sage: https://www.sage.com/en-us/company/about-sage/

Life at Sage: https://www.sage.com/en-us/company/careers/

Our Values & Behaviors: https://www.youtube.com/watch app=desktop&v=vt5JXfGwno&feature=youtu.be

The compensation offered will be determined by factors such as location, level, job-related knowledge, education, and experience. For this role, in these locations, the base salary range for new hires is: $110,000 to $145,000 plus bonus.

In addition to base salary, employees will participate in either a bonus plan based on company and individual performance, or a role-based, commission plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.

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More about this job

Responsibilities

Design and govern scalable, end-to-end revenue processes, operating models, standards, and roadmaps across Sales, Marketing, Customer Success, Finance, and other functions. Lead cross-functional process transformation and governance, define performance measures, and partner with automation teams to ensure solutions align with process architecture.

Requirements

Requires 7–10+ years of experience in Revenue Operations, business architecture, process management, consulting, operations strategy, or business transformation, including success leading enterprise process redesign across multiple functions. Candidates should bring operating-model and governance expertise, experience with business and technical teams and enterprise transformation, and the ability to facilitate executive workshops and influence senior leaders.

Skills

Enterprise Business Process Architecture
Operating Model Design
Cross-Functional Process Optimization
Business Capability Mapping
Process Governance
Strategic Planning
Systems Thinking
Organizational Design
Stakeholder Management
Executive Facilitation
Business Requirements Governance
Process Redesign
Change Management
Process Performance Metrics
Workflow Automation
Revenue Operations

Benefits

Health Insurance
Dental Insurance
Vision Insurance
RRSP Contribution Match
Paid Time Off
Paid Holidays
Paid Parental Leave
Paid Volunteer Time
Tuition Reimbursement
Fitness Reimbursement
Career Development
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
Business Process Architecture
Enterprise Process Architecture
Operating Models
Business Process Management
Process Governance
Process Redesign
Business Transformation
Digital Transformation
Business Capability Mapping
Organizational Design
Systems Thinking
Cross-Functional Operations
Workflow Automation
Artificial Intelligence
Change Management
Process Documentation
Process Repositories
Performance Metrics
Strategic Planning
Operational Efficiency
Customer Experience
Compliance
Stakeholder Management
Executive Workshops
Sales Operations
Marketing Operations
Customer Success Operations
Finance
Data

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