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Added 5 mins ago
Manager 3, Software Development (Tax Compliance)
Intuit
Toronto, ON
Full-time
Come join the CG-PD Tax Development team as a Manager 3, Software Development. CG-PD Tax Content delivers world class tax compliance and experiences to consumers and tax pros in the US and…
Added 5 mins ago
Part-Time Sales Associate - Famous Footwear CAN
Caleres
AB · ROCKY VIEW COUNT, AB
Part-time
…for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts!…
Added 5 mins ago
Managing Lawyer, Large Criminal Cases P048-26
Legal Aid BC
Vancouver, BC
Supervises, monitors, coaches and participates in selection of staff positions, including performance planning, coaching and feedback meetings. Monitors and evaluates the probation/trial…
Added 5 mins ago
Controller
Harbour Air Ltd
Vancouver, BC
…day-to-day accounting operations and the year-end audit, keep financial reporting accurate and IFRS-compliant, and lead a team of 6–7 across AR, AP, and general accounting. You’ll also play…
Added 5 mins ago
Manager, Finance and Administration, Office of the Vice Dean Indigenous Health
University of Saskatchewan
Saskatoon, SK
Primary Purpose: The Manager, Finance and Administration, Office of the Vice Dean Indigenous Health, is accountable for providing management of financial and administrative functions of the…
Added 19 mins ago
Senior Specialist Workers Compensation-CA
CN
Montreal, QC
Internship
…all Return-to-Work programs at CN, working closely with the Manager, Workers' Compensation to identify and resolve barriers to successful and timely return to work. In addition to claims…
Added 20 mins ago
Senior Manager, Strategic Partnerships & Business Development
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$135,000 to $155,000 CAD / year
Full-time · Contract
We are seeking an experienced Senior Manager, Partnerships & Business Development, to lead the development and implementation of an integrated partnership and sponsorship model across CREA.
Added 20 mins ago
Global Digital Product Content Specialist
ARC'TERYX
North Vancouver, BC
Full-time
Reports to: Manager, Global Digital Product Content
Added 20 mins ago
Associate Business Manager, AB & SK
Potentia Renewables Inc.
AB
$85,000 to $100,000 CAD / year
Full-time
The Associate Business Manager is responsible for the financial and commercial performance of a portfolio of operating renewable energy assets including wind, solar and battery energy…
Added 20 mins ago
Project Manager
FISPAN
Vancouver, BC
Full-time
FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their…
Added 20 mins ago
Manager, Accounting
Caivan Development Corporation
Ottawa, ON
$85,000 to $95,000 CAD / year
Reporting to the Controller, the Accounting Manager partners with the accounting and financial reporting teams to drive the workflow efficiency required to meet day-to-day deliverables,…
Added 20 mins ago
Store Manager
Kiokii Inc
Coquitlam, BC
$56,000 to $64,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Coquitlam Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 20 mins ago
Store Manager
Kiokii Inc
Saanich, BC
$56,000 to $64,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Mayfair, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 20 mins ago
Store Manager
Kiokii Inc
St. Catharines, ON
$55,000 to $63,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Niagara Pen Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 35 mins ago
Manager, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Partner with the Global Support Manager to develop and implement training programs that strengthen the skills, knowledge, and performance of the team.
Added 35 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
This role sits at the heart of the business, providing forward-looking insights, challenging assumptions, and driving performance across the business. You will play a critical role in…
Added 35 mins ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 35 mins ago
Accounts Payable Lead
Combined Metal Industries
Concord, ON
Full-time
…strong internal controls, and supports month-end and year-end financial…
Added 35 mins ago
Global Digital Product Content Specialist
Arc'teryx Equipment
North Vancouver, BC
Full-time
Reports to: Manager, Global Digital Product Content
Added 36 mins ago
Senior Credit Solutions Manager, Commercial Banking - Calgary
Scotiabank
AB · Calgary, AB
The Senior Credit Solutions Manager (Sr. CSM) is responsible for contributing to the profitable growth and quality of the Bank’s Corporate and Commercial Credit portfolio by performing…
Added 36 mins ago
Account Manager, Small Business
TD
Notre-Dame-de-l'Île-Perrot, QC · Coteau-du-Lac, QC · Vaudreuil-Dorion, QC
Full-time
Account Manager, Small Business (Territory: Cote Vert, Vaudreuil, Coteau du Lac and Ile Perrot )
Added 36 mins ago
Customer Experience Associate - Future Opportunities
TD
Elliot Lake, ON
Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 36 mins ago
Group Manager II, Funding and Cash Management
TD
Toronto, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 36 mins ago
Theatre Manager
Cineplex
Mississauga, ON · CPX Courtney Park Cinemas
Full-time
…across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this…
Added 36 mins ago
Relationship Manager, Employee & Community Giving
BMO
Toronto, ON · BMOPLACE
Full-time
Reporting to the Director, Employee & Community Giving Canada, the Relationship Manager, Employee & Community Giving manages internal and external partnerships aligned to community focused…

Sagen

Application Support Developer

Oakville, ON, Canada

Experience: 5+ years of experience in IT production support, software development, business systems analysis, or a similar role.
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

We’re Sagen

Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.

Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.

Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

Ready to Make an Impact?

Reporting to the Manager, IT Production Support, the Application Support Developer is responsible for contributing to the overall stability, reliability, and continuous improvement of production systems. This role combines technical expertise with a strong understanding of business processes and customer needs, driving effective resolutions to issues and identifying opportunities for system improvements.

This position is being posted to fill an existing vacancy within the department.

Here is where you will be focusing to ensure your success.

Responsible for development tasks, ranging from production break fixes to system enhancements and security upgrades for Sagen systems.
Required to reverse engineer and understand system modules or contained blocks of code, for purposes related to production break fixes, enhancements, or modernization related activities.
Perform detailed root cause analysis for recurring technical and business-related issues, driving resolutions that mitigate future risks.
Ability to identify gaps in monitoring and improve logging mechanisms for better root cause analysis
Create detailed system level artifacts including design documentation, solution proposals, workflow diagrams, and technical documentation as needed.
Respond to and resolve incidents, service requests, and technical issues, escalating to appropriate teams as needed.
Participate in on-call and weekend support rotations in support of patching activities, software releases, and incident management.
Develop and maintain strong customer relationships by providing transparency, addressing pain points, and supporting innovative IT service enhancements.
Maintain high quality software development standards to support functionality, usability, reliability, availability, and security.
Work within an agile development process, collaboratively across the IT and business functions to iteratively implement strategic deliverables.
Responsible for making recommendations for continuous improvement by monitoring and evaluating architecture and design principles and initiatives across the IT and business teams, identifying the need for process enhancements.
Liaise with key business partners to ensure that solutions both meet business needs, while being aligned with architectural roadmaps.

What we are looking for.

Bachelor’s degree in computer science, engineering, or a related field.
5+ years of experience in IT production support, software development, business systems analysis, or a similar role.
Design-centered thinking with a focus on problem definition.
Strong knowledge of SQL, including writing and debugging complex queries.
Hands-on experience troubleshooting and resolving issues in Java, Angular, React, Node JS, Apache Camel, Python or Typescript applications. Cloud experience is an asset.
Experience in troubleshooting issues related to MQ channels.
Familiarity with IT service management (ITSM) tools and frameworks, such as ITIL.
Exceptional analytical, communication and interpersonal skills, with the ability to interpret complex business needs and translate them into technical concepts.
Experience with insurance systems and integrations (underwriting, claims, actuarial, finance) would be an asset.

This position requires work from our Oakville office but offers a flexible hybrid work model that allows employees to work remotely from their home office.

What's In It for you!

At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.

Ready to join Sagen

At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.

Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.

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More about this job

Responsibilities

The Application Support Developer is responsible for maintaining the stability and reliability of production systems through break fixes, system enhancements, and security upgrades. They will perform root cause analysis, create technical documentation, and collaborate with business partners to implement strategic IT deliverables.

Requirements

Candidates must have a bachelor's degree in computer science or a related field and at least 5 years of experience in IT production support or software development. Strong proficiency in SQL and hands-on experience with various programming languages like Java, Python, or React are required.

Skills

SQL
Java
Angular
React
Node JS
Apache Camel
Python
Typescript
Production support
Root cause analysis
System modernization
ITSM
ITIL
MQ channels
Agile development
Technical documentation

Benefits

Medical benefits
Dental benefits
Company funded pension plan
Matching RRSP
TFSA
Non-registered savings plans
Annual performance bonus
Work from anywhere days

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Software Development
SQL
Java
Angular
React
Node JS
Apache Camel
Python
Typescript
MQ Channels
ITSM
ITIL
Agile
Root Cause Analysis
Production Support
System Enhancements
Security Upgrades
Cloud
Insurance Systems
Underwriting
Claims
Actuarial
Finance
Design-centered thinking
Technical Documentation
Workflow Diagrams
Monitoring
Logging
Modernization

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