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Added 2 mins ago
Weekend Security Concierge
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Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
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Added 34 mins ago
Fitch Learning | Senior Associate, Growth Marketing - Toronto, Canada
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Added 34 mins ago
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Added 35 mins ago
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Added 50 mins ago
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Sagesse

Clinical Support Associate (Alberta-based)

AB, Canada

Job type: Part-time
Working hours: 37.5 hours per week
Posting language: English
Posted: Sep 24, 2026

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Original job description

Why Work at Sagesse?

At Sagesse, you'll be part of a team dedicated to ending domestic abuse and creating safer communities. Every role contributes to meaningful, lasting change for individuals and families through prevention, intervention, and innovation.

Position Summary

The Client Support Associate provides client support, advocacy, and system navigation services while contributing to the delivery, development and evaluation of Sagesse's Peer Support, Volunteer and Real Talk Programs. Working from a client-centred, intersectional, and gender transformative framework, this role supports participants, peer support volunteers, community partnerships, and program quality improvement initiatives. This position is intended to expand Sagesse' rural and remote work, therefore candidates must be living outside of Alberta's major city centres (Calgary & Edmonton).

Position Details

01.0 FTE, 37.5 hours per week

Reports to: Clinical Support Coordinator

Schedule: Schedule will be determined with the successful candidate based on organizational and candidate needs.

Location: Alberta-based (Primarily remote, with travel around the province and to the main office in Calgary required as needed.

Benefits: Eligible for Sagesse Benefits program after 3-month probation period

Key Responsibilities

Client Services & Program Delivery

Provide client support, advocacy, system navigation, referrals and follow-up support
Maintain client engagement through individual and group support activities
Complete High Conflict Screening Tool assessments with clients
Complete FIT check-ins and ongoing client support
Support program development, delivery, evaluation, and quality improvement
Provide clinical support to agency volunteers as needed
Facilitation support as needed, including leading workshops and partnership collaboration internally and externally

Community Engagement & Collaboration

Identify systemic barriers impacting clients and communities
Participate in community committees and initiatives as directed
Promote awareness of Sagesse programs and services
Build relationships with community partners

Program Administration

Maintain accurate client files and documentation
Update client, volunteer and partnership systems
Report monthly activities and service statistics
Support funding proposals, reports, and program evaluation
Attend supervision and staff meetings
Complete other duties as required

Core Competencies

Client-Centred Practice
Collaboration & Relationship Building
Innovation & Continuous Improvement
Adaptability
Integrating Perspectives

Equity, Diversity, Inclusion & Belonging

Qualifications

Required:

Diploma or Degree in Social Work or a related field
Registration with a relevant professional body or eligibility for registration
Comfort with a hybrid work environment and virtual technology
Ability to travel throughout Alberta as required
Availability to work evenings and weekends when needed

Preferred:

Two years of experience in social services, peer support, community development or a related field
Experience facilitating groups, workshops or educational programs

Our Ideal Candidate:

Leads with curiosity and vulnerability
Challenges the status-quo and thrives in a developmental and adaptive environment
Acts through cross-sectional, gender-transformative, and intersectional lenses
Is passionate about community-based programming and continuous learning

Work Environment

Hybrid work environment with a combination of remote and in-person responsibilities
A combination of direct client support, program facilitation, community engagement, and administrative work
Regular collaboration with clients, volunteers, colleagues and community partners
Occasional evening and weekend commitments based on program and participant needs
Travel within Alberta to support program devilry and community partnerships.

Belonging and Culture
At Sagesse, we are committed to creating a workplace where every team member is recognized and valued for their unique contributions. We strive to foster a culture where equitable practices, authentic self-expression, continuous learning, and meaningful connection are embedded in our work.

Disclaimer
This job description outlines the primary responsibilities and expectations of the position. Duties and responsibilities may be modified from time to time to meet organizational and operational needs.

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More about this job

Responsibilities

Provide client support, advocacy, system navigation, referrals, and follow-up, while contributing to peer support and other program delivery and evaluation. Maintain client and program records, support volunteers and community partnerships, identify systemic barriers, and assist with reporting and quality improvement.

Requirements

A diploma or degree in Social Work or a related field and registration, or eligibility for registration, with a relevant professional body are required. Candidates must be comfortable with hybrid work and virtual technology, able to travel throughout Alberta, and available for occasional evening and weekend work; two years of related experience and group facilitation experience are preferred.

Skills

Client Support
Client Advocacy
System Navigation
Referral Coordination
Individual and Group Support
High Conflict Screening
Program Development
Program Evaluation
Volunteer Support
Workshop Facilitation
Community Engagement
Partnership Building
Client Documentation
Quality Improvement
Equity, Diversity, Inclusion, and Belonging
Virtual Technology

Benefits

Sagesse Benefits Program

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Social Services
Client Support
Client Advocacy
System Navigation
Peer Support
Volunteer Programs
Real Talk Programs
High Conflict Screening Tool
FIT Check-Ins
Client-Centred Practice
Intersectional Practice
Gender-Transformative Practice
Group Facilitation
Workshop Facilitation
Community Development
Community Partnerships
Program Development
Program Delivery
Program Evaluation
Quality Improvement
Client Documentation
Service Statistics
Funding Proposals
Virtual Technology
Rural and Remote Services
Domestic Abuse Prevention
Systemic Barriers

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