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Customer Service Agent (full-time)

  • Sherbrooke, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:

  • Generous employee discounts
  • Exclusive deals at partner companies
  • Continued training
  • Employee and Family Assistance Program
  • Group insurance program (50% of premiums paid by employer)
  • RRSP with employer contribution

As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values:

Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.

– You are an outdoor enthusiast?

– You enjoy sharing with others and know how to listen?

– You are known for your energy and the effort you put into what you are passionate about?JOIN THE EXPEDITION!
More about this job

Responsibilities

Serve as a first and last point of contact for customers and represent SAIL’s mission and values. Help provide outdoor enthusiasts with a genuine customer experience so they can enjoy their adventures.

Requirements

The posting emphasizes enthusiasm for outdoor activities, enjoyment of sharing with others, and strong listening skills. It also values energy and dedication to work the candidate is passionate about.

Skills

  • Customer Service
  • Active Listening
  • Communication
  • Customer Experience
  • Product Knowledge
  • Enthusiasm
  • Teamwork

Benefits

  • Employee Discounts
  • Partner Company Deals
  • Continued Training
  • Employee and Family Assistance Program
  • Group Insurance
  • Employer-Paid Insurance Premiums
  • RRSP with Employer Contribution

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Retail
  • Sports & Recreation

Keywords

  • Customer Service
  • Customer Experience
  • Outdoor Sports
  • Camping
  • Hunting
  • Fishing
  • Retail
  • Outdoor Enthusiasts
  • Brand-Name Products
  • Quebec
  • Ontario

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