Customer Success Manager (Enterprise)
- Canada
Contract
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Job details
- Job type
- Contract
- Posting language
- English
- Posted
Original job description
SAILLENT is hiring: Customer Success Specialist
Help enterprise customers onboard, adopt, and get maximum value from SAILLENT’s AI security platform. Own customer relationships, drive retention, resolve issues, and turn feedback into product improvements.
Tools: HubSpot, Intercom, Zendesk, Notion, Slack, and Google Workspace.
We’re looking for a proactive communicator with strong ownership, problem-solving skills, and a customer-first mindset.
🔗 Apply: https://www.saillent.com/join-saillent/
📩 careers@saillent.com
More about this job
Responsibilities
Help enterprise customers onboard, adopt, and maximize value from SAILLENT’s AI security platform. Manage customer relationships, drive retention, resolve issues, and relay feedback to improve the product.
Requirements
The role seeks a proactive communicator with strong ownership, problem-solving skills, and a customer-first mindset. No specific education or years of experience are stated.
Skills
- Customer Success
- Customer Onboarding
- Customer Adoption
- Relationship Management
- Customer Retention
- Issue Resolution
- Problem-Solving
- Communication
- Product Feedback
- Customer-First Mindset
- Ownership
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Technology
- Management & Leadership
Keywords
- Customer Success
- Enterprise Customers
- Customer Onboarding
- Customer Adoption
- AI Security Platform
- Customer Relationships
- Customer Retention
- Issue Resolution
- Product Feedback
- HubSpot
- Intercom
- Zendesk
- Notion
- Slack
- Google Workspace
- Problem-Solving
- Customer-First Mindset