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Added 1 hour ago
TS
Disability Support Worker
The Salvation Army in Canada
Fort McMurray, AB
- Full-time
Added 2 hours ago
SH
Patient Support Coordinator (Remote)
Sailor Health
Remote, Canada
- $40,000 to $50,000 CAD / year
- Full-time
- Remote
We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point…
Added 2 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 4 hours ago
TS
Disability Support Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Added 5 hours ago
HR
Sr Sales and Operations Coordinator
Herc Rentals
Toronto, ON · North York, ON
- Full-time
…a highly organized and proactive Senior Sales & Operations Coordinator to join our growing team. This is a key branch position responsible for coordinating equipment availability,…
Added 5 hours ago
Education Coordinator
Stratford Festival
Stratford, ON
The Education Coordinator is responsible for coordinating the delivery of selected Education programs, primarily those serving students and teachers in school settings. Reporting to the…
Added 5 hours ago
Health Program Instructor
Abilities Centre
Whitby, ON
Reporting to the Senior Coordinator, Post-Rehabilitation, the primary responsibility of the Health Program Instructor will be to implement group exercise classes and disseminate education…
Added 6 hours ago
FH
Registered Nurse, Cardiac Services - Interventional Cardiology - Cardiac Cath Lab - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of…
Added 6 hours ago
FH
Registered Nurse, Cardiac Services - Interventional Cardiology - Cardiac Cath Lab - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of…
Added 6 hours ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
Added 6 hours ago
Resource Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
Exceptional organization and problem-solving skills.
Added 6 hours ago
Hospital Based Case Coordinator (N3)
Winnipeg Regional Health Authority
Winnipeg, MB
…mission, vision and values of the WRHA, the Hospital Based Case Coordinator (HBCC) receives referrals and conducts assessments to determine eligibility for Home Care program supports. The…
Added 6 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 6 hours ago
AS
Software Project Coordinator
Apex Systems
Concord, ON
- $27 USD / hour
- Contract
We’re seeking an organized, self-directed coordinator to support several small software projects across product development, quality, process improvement, and product obsolescence. You’ll…
Added 7 hours ago
YO
YPHD Programmer
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Part-time
Every charity exists to help solve a problem – our charity exists to help solve many problems, from childcare shortages, social isolation, mental health issues, access to wellness, and…
Added 8 hours ago
DI
Senior iOS Developer
Dawn InfoTek
Toronto, ON
- Contract
Application Architecture and Navigation: Knowledge of iOS architecture patterns and frameworks, such as MVC, MVVM, and Coordinator patterns. Ability to explain the application's…
Added 8 hours ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Supervisor, Service Delivery The System Support Coordinator will:
Added 10 hours ago
A
Assessment Coordinator
Altis
Richmond, BC
- $23 to $25 CAD / hour
- Contract
…thoughtful, evidence-based decisions? We're looking for a Assessment Coordinator to join a public sector organization supporting professional certification and assessment processes across…
Added 10 hours ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Coordinator, Guest Logistics supports all logistics related to the transportation of guests between key meeting points and CMH staging areas. This role requires a keen eye for…
Added 11 hours ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Position Title: Transfer Coordinator, Kelowna
Added 11 hours ago
C
Project Coordinator
CATALIS
AB · Edmonton, AB
- Full-time
Strong communication skills, problem solving skills, and ability to coordinate numerous projects is an asset
Added 11 hours ago
FH
Trauma Clinical Counsellor, Indigenous Health
Fraser Health
Chilliwack, BC
- Full-time
Added 11 hours ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 12 hours ago
AH
Technical Support Coordinator
Altea Healthcare
Burnaby, BC
- $55,000 to $65,000 CAD / year
- Full-time
We are looking for a resourceful and self-directed Technical Support Coordinator to join our support team and help ensure the smooth operation of our EHR platform across an extended weekly…
Added 12 hours ago
M
Satellite Design System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Track ICDs together with the payload‑interface coordinator, under senior oversight.

Sailor Health

Patient Support Coordinator (Remote)

Remote, Canada

Remote

$40,000 to $50,000 CAD / year · Full-time

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Job details

Pay: $40,000 to $50,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

About Sailor Health

Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.

At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.

About the Role

Location: Remote - Canada based only

Title: Patient Support Coordinator

We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.

In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood - all while helping deliver high-quality mental healthcare for older adults.

Who You Are

Exceptional communicator. You’re clear, kind, and patient - able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly - whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.

Why Join Sailor Health

Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.

If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Apply About employer

More about this job

Responsibilities

The Patient Support Coordinator serves as the primary point of contact for patients, managing scheduling, billing, and troubleshooting inquiries. They ensure patients receive consistent, empathetic, and professional support via phone, email, and text.

Requirements

Candidates must possess exceptional communication skills and the ability to handle administrative tasks with precision and empathy. Proficiency in learning new software platforms and a background in customer or patient support is required.

Skills

Customer support
Patient support
Care coordination
Healthcare administration
Communication
Problem solving
Organization
Empathy
Professionalism
Scheduling
Billing
Troubleshooting
EHR software
Healthie
OhMD

Benefits

Remote-first work environment
Growth and ownership opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Remote Work
Mental Health
Healthcare Administration
Customer Service
Scheduling
Billing
EHR
Healthie
OhMD
Care Coordination
Administrative Support
Communication
Problem Solving
Empathy
Professionalism
Seniors
Mental Wellness

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