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Added 2 mins ago
BP
Nurse Practitioner (Bilingual)
BlueSky Personnel Solutions
Hamilton, ON
- $114,000 to $138,000 CAD / year
- Full-time
…care team in Hamilton. Reporting to the Primary Care Services Coordinator, you'll provide comprehensive, client-centered health care focused on health promotion, illness prevention, and…
Added 2 mins ago
UO
Administrative Coordinator
University of Alberta
Edmonton, AB
- Part-time
The Administrative Coordinator provides administrative and operational support to the Alberta Land Institute (ALI) and its Director. Reporting to the Director, the incumbent supports the…
Added 1 hour ago
Client Service Coordinator
Bayshore
Brantford, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 4 hours ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
Develop college, university and co-op partnerships for Field Coordinator and student hiring.
Added 4 hours ago
1
Treatment Coordinator-Landmark Dental Centre, Sidney BC
123Dentist
Sidney, BC
- $28 to $34 CAD / hour
- Part-time
The team at Landmark Dental Centre located in Sidney, BC is looking for an organized and proficient Treatment Coordinator on a full-time or part-time basis.
Added 6 hours ago
SH
Patient Support Coordinator (Remote)
Sailor Health
Remote, Canada
- $40,000 to $50,000 CAD / year
- Full-time
- Remote
We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point…
Added 6 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
This is a Regular Part Time Support Staff position working 24 hours per week at the rate of $28.22 per hour.
Added 11 hours ago
WS
Operations Coordinator (12-Month Leave Coverage)
West Sixth Construction Inc.
Fort St. John, BC
- Part-time
Flexible, part-time employment for a 12-month term.
Added 13 hours ago
I
Administrative Coordinator/Program Coordinator
IICRC
Fort McMurray, AB
- Full-time
Position: Administrative Coordinator/Program Coordinator
Added 13 hours ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Vancouver, BC
- Full-time
The Program Coordinator 2 (PC2) position will oversee the day to day operation of the program by ensuring that the necessary facilities and equipment are in place, adhere to program…
Added 14 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
…opportunities for current and future generations. We are proud to be part of the Niagara Region, known for its natural beauty, strong sense of community, and commitment to sustainability…
Added 15 hours ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
Corpay is currently looking to hire a Global HR Coordinator. This position falls under our Cross-Border line of business and will be located in Toronto, Canada. In the role, you will play a…
Added 16 hours ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
Corpay is currently looking to hire a Global HR Coordinator. This position falls under our Cross-Border line of business and will be located in Toronto, Canada. In the role, you will play a…
Added 16 hours ago
'
Training Coordinator
''
Florenceville-Bristol, NB
- Full-time
McCain Foods (Canada), Florenceville CCS is seeking a Training Coordinator to support employee development, compliance, onboarding, and operational excellence within the warehouse and…
Added 16 hours ago
RS
Customer Service Coordinator II
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow up, and…
Added 16 hours ago
UO
Marketing and Communications Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
The Marketing and Communications team within UCalgary Continuing Education is currently seeking a Full-time Limited Term Marketing and Communications Coordinator for approximately 12 months.
Added 16 hours ago
H
Bilingual Sales & Reception Coordinator
HearCANADA
Ottawa, ON
- Full-time
Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work…
Added 16 hours ago
TF
Office Manager, Underwriting and Client Satisfaction
Trevor Frances Recruitment
Toronto, ON
- Full-time
Calendar Management: Proactively manage and optimize a complex executive calendar, protecting focus time, preventing conflicts, and ensuring meetings are properly sequenced.
Added 17 hours ago
MF
Training Coordinator
McCain Foods
Florenceville-Bristol, NB
- Full-time
McCain Foods (Canada), Florenceville CCS is seeking a Training Coordinator to support employee development, compliance, onboarding, and operational excellence within the warehouse and…
Added 17 hours ago
BH
Senior Environmental Coordinator
BC Hydro
Terrace, BC
- $109,700 to $138,700 CAD / year
- Temporary
Pro-actively managing own time to prioritize and oversee project environmental risks across an array of capital projects at various stages of planning or implementation.
Added 17 hours ago
BH
Client Service Coordinator On Call
Bayshore HealthCare
Chatham-Kent, ON · Chatham, ON
- Full-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 17 hours ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…closely with the Regional Directors for APAC and the Project Coordinator to build and execute the project delivery plan, and making sure every requirement is delivered on time and to…
Added 17 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Portage la Prairie, MB
- Part-time
The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.
Added 17 hours ago
O
Maintenance Coordinator
Orbia
St. Albert, AB
- $27 CAD / hour
- Full-time
Dura-Line is hiring for a Maintenance Coordinator in St. Albert.
Added 17 hours ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
…closely with the Regional Directors for APAC and the Project Coordinator to build and execute the project delivery plan, and making sure every requirement is delivered on time and to…

Sailor Health

Patient Support Coordinator (Remote)

Remote, Canada

Remote

$40,000 to $50,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $40,000 to $50,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

About Sailor Health

Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.

At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.

About the Role

Location: Remote - Canada based only

Title: Patient Support Coordinator

We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.

In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood - all while helping deliver high-quality mental healthcare for older adults.

Who You Are

Exceptional communicator. You’re clear, kind, and patient - able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly - whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.

Why Join Sailor Health

Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.

If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Apply About employer

More about this job

Responsibilities

The Patient Support Coordinator serves as the primary point of contact for patients, managing scheduling, billing, and troubleshooting inquiries. They ensure patients receive consistent, empathetic, and professional support via phone, email, and text.

Requirements

Candidates must possess exceptional communication skills and the ability to handle administrative tasks with precision and empathy. Proficiency in learning new software platforms and a background in customer or patient support is required.

Skills

Customer support
Patient support
Care coordination
Healthcare administration
Communication
Problem solving
Organization
Empathy
Professionalism
Scheduling
Billing
Troubleshooting
EHR software
Healthie
OhMD

Benefits

Remote-first work environment
Growth and ownership opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Remote Work
Mental Health
Healthcare Administration
Customer Service
Scheduling
Billing
EHR
Healthie
OhMD
Care Coordination
Administrative Support
Communication
Problem Solving
Empathy
Professionalism
Seniors
Mental Wellness

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