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Added 41 mins ago
SS
Cook PT Sundays & Mondays 1030am to 7pm
Sunrise Senior Living
Victoria, BC · Sunrise of Victoria
- Part-time
Support dishwashing and dining service as needed
Added 1 hour ago
E
Gym Sales & Service Coordinator
ECARPETGALLERY
Montreal, QC
- Full-time
We are seeking an organized and proactive Gym Sales & Service Coordinator to manage service operations, coordinate technician schedules, and support gym equipment sales. This role acts as…
Added 2 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…research studies. The EndoCARES MUHC clinic is a subspecialty service for complex, multi-organ endometriosis and serves to offer not only a multidisciplinary approach to the condition, but…
Added 2 hours ago
PH
Operations Coordinator
Pax House Society
Vancouver, BC
- Part-time
Working with student employees, cleaners, staff, and service providers, the Coordinator keeps daily operations organized and responsive. The role supports events and seasonal transitions,…
Added 3 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
…leader in multi-discipline construction, providing exceptional service across various…
Added 3 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
…leader in multi-discipline construction, providing exceptional service across various…
Added 3 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 3 hours ago
C
Ag Summer Student
Co-op
Altona, MB
- Full-time
…local co-op customers and will perform routine farm customer service responsibilities, including field scouting, agronomic troubleshooting, crop planning, fertility, and crop protection…
Added 5 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 6 hours ago
SS
QHSE & Training Coordinator – Career Opportunity
Survival Systems International New Orleans
AB
- Full-time
SSI has a global network of owned and operated service bases for the purpose of multi brand inspection, maintenance, and repair. In 50 years of continuous service to the industry our…
Added 6 hours ago
Q
community support worker
Qualicare
Merritt, BC
- $20 to $23 CAD / hour
- Full-time
The Home support worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the…
Added 6 hours ago
Q
community support worker
Qualicare
Kamloops, BC
- $19 to $22 CAD / hour
- Part-time
The Home support worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the…
Added 7 hours ago
ES
Spa Coordinator
Elite Spa Group
St. Catharines, ON
- Full-time
…and spirit through high-quality treatments and personalized service. Team members are encouraged to deliver thoughtful, attentive experiences that help clients feel restored and valued.…
Added 7 hours ago
FH
Clinical Counsellor, Reproductive Mental Health Program
Fraser Health Authority
New Westminster, BC
- $44.85 to $56.02 CAD / hour
- Other
Consults with a variety of health care, social service and other providers, both hospital and community-based, on a wide range of clinical issues pertaining to the management of…
Added 8 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 8 hours ago
AR
Engage Life Coordinator
Atria Retirement Canada
Victoria, BC
- $18.7 to $22.44 CAD / hour
- Full-time
Lead assigned Engage Life programs and develop service plans.
Added 8 hours ago
SP
Clinical Supervisor, Part-Time (Nurse RN/RPN Preferred) - Part-Time (Travel Required)
Seneca Polytechnic
King City, ON
- Part-time
…or performance concerns arise, and partner with the Clinical Coordinator or Professor to determine whether learning outcomes have been…
Added 9 hours ago
SP
Recruiting Coordinator (Contract)
Salesforce Partner Canada
Toronto, ON
- Contract
In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide best in class candidate experience. You will be a subject…
Added 9 hours ago
Environment Coordinator
Amrize
Coquitlam, BC
Join Amrize as a Environment Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s…
Added 13 hours ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 13 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 13 hours ago
B
Billingual Service Delivery Coordinator (EN/FR)
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 13 hours ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 13 hours ago
Occupational Safety & Health Coordinator
City of Brandon
Brandon, MB
The Occupational Safety and Health Coordinator lead the development and advancement of a positive, proactive safety culture across the corporation by building relationships, engaging…
Added 14 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…research studies. The EndoCARES MUHC clinic is a subspecialty service for complex, multi-organ endometriosis and serves to offer not only a multidisciplinary approach to the condition, but…

Sailor Health

Patient Support Coordinator (Remote)

Remote, Canada

Remote

$40,000 to $50,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $40,000 to $50,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

About Sailor Health

Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.

At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.

About the Role

Location: Remote - Canada based only

Title: Patient Support Coordinator

We’re hiring a full-time remote Patient Support Coordinator to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.

In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood - all while helping deliver high-quality mental healthcare for older adults.

Who You Are

Exceptional communicator. You’re clear, kind, and patient - able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly - whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.

Why Join Sailor Health

Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.

If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.

Apply About employer

More about this job

Responsibilities

The Patient Support Coordinator serves as the primary point of contact for patients, managing scheduling, billing, and troubleshooting inquiries. They ensure patients receive consistent, empathetic, and professional support via phone, email, and text.

Requirements

Candidates must possess exceptional communication skills and the ability to handle administrative tasks with precision and empathy. Proficiency in learning new software platforms and a background in customer or patient support is required.

Skills

Customer support
Patient support
Care coordination
Healthcare administration
Communication
Problem solving
Organization
Empathy
Professionalism
Scheduling
Billing
Troubleshooting
EHR software
Healthie
OhMD

Benefits

Remote-first work environment
Growth and ownership opportunities

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Remote Work
Mental Health
Healthcare Administration
Customer Service
Scheduling
Billing
EHR
Healthie
OhMD
Care Coordination
Administrative Support
Communication
Problem Solving
Empathy
Professionalism
Seniors
Mental Wellness

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