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Added 1 min ago
SI
Maintenance Coodinator
Shannex Incorporated
Debert, NS
- Full-time
Performs general maintenance duties and scheduled preventive maintenance work on physical facilities, equipment and grounds.
Added 1 min ago
A
Senior Vendor Technology Program Manager
AMD
Markham, ON
- $174,400 to $261,600 USD / year
- Full-time
…world. We create cloud-enabling server/rack solutions that help the world’s leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step…
Added 1 min ago
NS
Underground Miner / Equipment Operator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Valid General Mine Safety Awareness - GMSA would be considered an asset
Added 1 min ago
CO
Environmental/Energy Planner
City of Methuen
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…perspectives and welcome candidates from underrepresented groups to help make its vision a reality, by providing access to resources to all candidates and providing reasonable…
Added 1 min ago
CO
Network Administrator – Information Technology
City of Methuen
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…perspectives and welcome candidates from underrepresented groups to help make its vision a reality, by providing access to resources to all candidates and providing reasonable…
Added 1 min ago
DR
Sales & Customer Service Support
DMC Recruitment Group
Toronto, ON
- Full-time
…design, specification, scheduling, and technical support to help integrate lighting solutions throughout the project lifecycle. Their approach is collaborative and detail-oriented, with a…
Added 2 mins ago
HP
Cloud Developer / Développeur Infonuagique
Hewlett Packard Enterprise
Montreal, QC · St. Laurent, Quebec, Canada
- $64,500 to $107,500 CAD / year
- Full-time
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications…
Added 2 mins ago
HI
Insurance Advisor, Auto
HUB International
Burnaby, BC
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 17 mins ago
Environmental Advisor (Kearl)
ExxonMobil
AB · Kearl Lake, AB
…your career with us. We invite you to bring your ideas and help create sustainable solutions that improve quality of life and meet society’s evolving…
Added 17 mins ago
Senior Visualization Professional
Capgemini
Mississauga, ON
…where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive…
Added 31 mins ago
PD
Compliance Coordinator
Paul Davis Restoration of the National Capital Region, VA
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
…administration, and reception. The successful candidate will help ensure files are complete, deadlines are respected, adjuster requests are answered, and no important details are missed.…
Added 31 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
DC
Coordinator, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
DC
Technical Specialist, Project Management (Project Assistant)
Defence Construction Canada
Petawawa, ON
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Internal (DCC Employees) and External (General Public)
Added 31 mins ago
CC
Production Manager
Cintas Canada
AB · Edmonton, AB
- Full-time
Communication - Collaborates with General Manager and all other department leaders to ensure the production team is working toward shared location goals and achieving key performance…
Added 31 mins ago
S
Warehouse Associate Nisku Branch - Full Time Day Shift
SureWerx
AB · Greater Edmonton Metropolitan Area
- Full-time
…supportive, growth-oriented culture of industry leaders. You’ll help chart our future as we continue to expand into new products, services and markets. And we’ll invest in your career…
Added 31 mins ago
VL
Legal Assistant Paralegal
Vision Law Group
AB · Edmonton, AB
- Full-time
…litigation team. You will work closely with lawyers on active files, help keep matters moving forward, and play a key role in ensuring clients receive timely and professional service. This…
Added 46 mins ago
S
DCN HR Representative
SLB
Calgary, AB
- Full-time
…orientation reviews, Schlumberger Eureka Technical Careers, General Field Engineer controls, identifying high-value employees and performance…
Added 46 mins ago
E
Stagiaire en apprentissage automatique
Ericsson
Montreal, QC
- Full-time
Added 46 mins ago
E
Senior Product Support Professional
Ericsson
Ottawa, ON
- Full-time
Added 46 mins ago
Q
Sr Staff AI Software Engineer
Qualcomm
Markham, ON
- Full-time
…next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Machine Learning Engineer, you will create and implement…
Added 46 mins ago
PV
Sales Associate
Pet Valu
Canada
- Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…

Closed listing

Saint John Energy

Test Job

Saint John, NB, E2M 3L6, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

“To be Canada's most trusted and innovative utility - leading in the energy transition”

Saint John Energy is an award-winning, internationally recognized distribution utility serving the ratepayers and citizens of Saint John New Brunswick since 1922. Our team has been recognized for energy innovation, leadership, and excellence by Electricity Canada, the International Smart Grid Network, and the Smart Energy Project.

We are a community owned utility that cares, above all, about people. We are relentless in our goal to provide our customers with convenient, reliable energy choices that provide comfort, save money, and help protect the environment. We care about our teams, we care about the communities we serve and we care about the province where we work and live – we invest in them every day. In all that we do, we seek to leave the world a better place.

Saint John Energy is guided by the principles of: Safety & Wellness, Customer & Community, Integrity, and Bravery. Safety is more than a core value – it’s a way of life at Saint John Energy, demonstrated every day through our commitment to the safety of our employees, customers and community.

Saint John Energy is inviting applications for the role of "Test Position" until 11:00am on Thursday, September 17, 2026.

The CSR answers and responds to all customer calls including account inquiry, power interruptions, trouble calls, product inquiry (e.g., water heaters, heat pumps), online portal and marketing/promotional programs. This role requires a commitment to continuous learning to effectively deliver outstanding customer service through a combination of knowledge transfer and troubleshooting. The CSR also performs account collection activities, and processes customer moves. The successful candidate must be able to work in a virtual team environment with limited guidance. This position requires a high degree of confidentiality and composure.

This position contributes to Saint John Energy’s objectives by delivering outstanding customer service through an individual’s knowledge and strong customer service skills.

This is an in office term position expected to last for six months.

The employment requirements for this position are:

Completion of Grade 12 or equivalency, and supplemented with post-secondary education
One-year experience working in a customer-service, call-centre based environment
Must possess outstanding computer skills
Must have excellent verbal and written communication skills
Strong customer service and troubleshooting skills
An attention to details and accuracy in completing work is essential
Ability to work well under pressure
Must always maintain a professional demeanor and composure

The Duties of this position include:

Answering and responding to all customer inquiries including but not limited to general inquiries, product inquiries, power interruptions
Performing account collections processes in a respectful manner
Initiating service orders for moves, disconnects/reconnects etc.
Providing customer support for the customer online and mobile customer portal
Responding to customer high bill concerns.
Responding to customer’s product questions (e.g., water heaters, heat pumps) and provide appropriate troubleshooting and education
Staying apprised of all promotions and initiatives to educate and advise our customers

About employer

More about this job

Responsibilities

The Customer Service Representative is responsible for managing customer inquiries, including account issues, power interruptions, and product troubleshooting. They also perform account collection activities and provide support for the company's online and mobile portals.

Requirements

Candidates must have completed Grade 12 or equivalent, supplemented by post-secondary education, and possess at least one year of experience in a customer-service or call-center environment. Strong verbal and written communication skills, computer proficiency, and the ability to work under pressure are essential.

Skills

Customer service
Call center operations
Troubleshooting
Account collections
Communication skills
Computer skills
Data entry
Problem solving
Attention to detail
Professionalism
Time management
Technical support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Utility
Energy
Account Management
Troubleshooting
Collections
Service Orders
Technical Support
Communication
Data Accuracy
Customer Portal
Product Education
Heat Pumps
Water Heaters
Power Interruptions

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