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Added 3 mins ago
JI
Intermediate IT Business Analyst, Cavendish
J.D. Irving, Limited
Moncton, NB
- Full-time
We are looking for an Intermediate IT Business Analyst to join our JDI IT Business Solutions Group in Moncton, New Brunswick, supporting Cavendish Farms and Cavendish Agri.
Added 3 mins ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- Full-time
-Identify deficiencies and assist in developing practical solutions.
Added 3 mins ago
PG
Commercial Marketing Manager
Purity Gas
Ancaster, ON
- $95,000 to $115,000 CAD / year
Lead the commercial marketing strategy for new products, solutions and programs, including positioning, value propositions, messaging, sales tools and customer communications.
Added 3 mins ago
C
Business Development Manager
CAE
Ottawa, ON
- Full-time
…delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and…
Added 17 mins ago
TC
Senior Cyber Security Analyst (Temporary)
Tru Cooperative Bank
Langley (District), BC · Langley, BC
- $76,800 to $98,400 USD / year
- Temporary
…security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat…
Added 17 mins ago
SS
Senior Electrical Designer
SBMT Solutions Ltd.
Victoria, BC
- Full-time
SBMT Solutions is looking for an experienced Electrical Designer to help deliver the next generation of electric and hybrid vessels. You’ll work on battery systems, electric propulsion,…
Added 17 mins ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
-Identify deficiencies and assist in developing practical solutions.
Added 17 mins ago
SD
Senior Software Developer (Siebel CRM)
Symbiotic Digital
ON · Central Toronto (Moore Park / Summerhill East), Ontario
- Contract
Position: Senior Software Developer (Siebel CRM)
Added 17 mins ago
SD
IT Enterprise Architect
Symbiotic Digital
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Contract
measuring business and technical value of applications and solutions.
Added 17 mins ago
Business Analyst
Aecon
Hamilton, ON
…strong track record delivering safe, reliable and innovative solutions across electrical, telecommunications, pipeline distribution and renewable energy markets. With operations across…
Added 33 mins ago
Product Designer, Link
Stripe
Canada
Define and solve user problems by translating research insights and product goals into clear, well-crafted design solutions
Added 47 mins ago
W
Software Engineer II
Wiraa
Canada
- Full-time
…other engineers to deliver scalable, maintainable software solutions that enhance the user experience across iOS, Android, and Easyweb…
Added 47 mins ago
N
Business Development Executive - SAAS AND B2B
nugget.ai
Mississauga, ON
- Contract
…business opportunities for Nugget.ai’s SaaS talent management solutions in B2B markets. Daily activities include prospecting and lead generation, qualifying and nurturing opportunities,…
Added 47 mins ago
JW
Brand Manager, Jamieson, Canada BU
Jamieson Wellness Inc.
Toronto, ON
- $80,550 to $120,850 CAD / year
- Full-time
…100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every…
Added 47 mins ago
TA
Lead Product Manager, Real Time, Personalization, and AI
Treasure AI
Vancouver, BC
- $160,000 to $200,000 CAD / year
- Full-time
…design, and marketing, you will deliver high-quality, innovative solutions to our customers. A defining aspect of this role is the ability to leverage Coding Agents and LLM-based tools to…
Added 1 hour ago
CI
Group 3 - Table 29 - Electronic Warfare
Calian in Space & Technology
Ottawa, ON
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 1 hour ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
Navigate competing priorities and conflicting feedback with diplomacy, sound judgment, and a solutions-oriented mindset.
Added 1 hour ago
MD
Spanish Language Translations Specialist - State Program Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 1 hour ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
M&M Food Market is a food retailer unlike any other; we don’t just sell products - we offer meal solutions and a unique shopping experience that helps make our customers’ everyday lives a…
Added 1 hour ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
M&M Food Market is a food retailer unlike any other; we don’t just sell products - we offer meal solutions and a unique shopping experience that helps make our customers’ everyday lives a…
Added 1 hour ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Kelowna, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 1 hour ago
E
APPLIED AI SOFTWARE DESIGNER
Ericsson
Ottawa, ON
- Full-time
You will build practical AI-driven engineering solutions, reusable tools, and knowledge foundations that improve developer productivity, software quality, and engineering efficiency across…
Added 1 hour ago
A(
Insights & Analytics Associate – Global Markets
AXIS (AXIS Capital)
Halifax, NS
- Full-time
…the design and delivery of dashboards, AI agents / agentic solutions, broad analytical tools and reporting solutions that address genuine business…
Added 1 hour ago
Director, Wealth Strategy & Research - 12-month contract - Tangerine
Scotiabank
ON · Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 1 hour ago
J
Conseiller, Efficacité du service à la clientèle
Jobgether
Canada
- Full-time
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

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More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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