Jobs in Canada

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Added 13 mins ago
Contracts Administrator
L3Harris Technologies
Montreal, QC
Added 13 mins ago
LT
Specialist, HR Business Partner (Permanent - Part-time 28hrs/week)
L3Harris Technologies
Montreal, QC
- Part-time
Provide comprehensive HR administrative support and coordination for the business unit.
Added 13 mins ago
MU
Communications Assistant C
McGill University
Montreal, QC
- Part-time
Added 13 mins ago
RB
Accounting Assistant (Fixed-Term, approx. 15-17 months)
RDH Building Science
Burnaby, BC
- Full-time
Perform other administrative and accounting duties as assigned.
Added 13 mins ago
A&
Junior Law Clerk - Real Estate
Aird & Berlis LLP
Toronto, ON
- Full-time
Added 13 mins ago
PH
Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
Added 13 mins ago
CH
Clinic Experience Associate
CBI Health
Maple Ridge, BC
- Full-time
…role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and…
Added 13 mins ago
CH
Clinic Experience Associate
CBI Health
Courtenay, BC
- Part-time
…role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and…
Added 13 mins ago
GF
Personal Trainer - Ajax Harwood Plaza
GoodLife Fitness
Ajax, ON
- Full-time
Responsible for the administrative side of servicing clients (e.g., use of GoodLife tools and software)
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Whitby, ON
- Full-time
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
Added 13 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Full-time
Added 13 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Full-time
Added 13 mins ago
HR
Clerical Support Associate, Medical Imaging
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Added 13 mins ago
YO
Level 3 Early Childhood Educator Hourly FSCD
YMCA of Northern Alberta
Edmonton, AB
- Part-time
Added 13 mins ago
YO
Level 2 Early Childhood Educator Hourly
YMCA of Northern Alberta
Edmonton, AB
- Part-time
Added 13 mins ago
YO
Level 2 Early Childhood Educator Hourly
YMCA of Northern Alberta
Edmonton, AB
- Part-time
Added 13 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Edmonton, AB
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 13 mins ago
W
Pharmacy Assistant
Walmart
Markham, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 13 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Added 13 mins ago
MI
Junior Associate Director, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
Added 13 mins ago
MI
Associate Director, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
Added 13 mins ago
MI
Associate, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
Added 13 mins ago
MI
Associate, Investor Delivery
MUFG Investor Services
Halifax, NS
- Full-time

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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