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Added 7 mins ago
C
Senior Specialist Procurement Category - Engineering Track Maintenance Services
CN
Quebec, QC
- Full-time
Perform advanced spend analytics, market intelligence, and total cost modelling to identify opportunities and support sourcing decisions
Added 7 mins ago
A
Planificateur.trice de la demande | Demand Planner
Altitude-sports.com
Montreal, QC
- Full-time
Added 7 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 7 mins ago
SI
Salesforce Marketing Cloud (SFMC) Consultant
Smart IT Frame LLC
Mississauga, ON
- Contract
Added 7 mins ago
HT
Systems Testing / QA Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $48 CAD / hour
- Contract
Added 7 mins ago
CI
CRM Developer and Data Analyst
Caldwell Investment Management Ltd.
Toronto, ON
- Full-time
This is a rare opportunity to join a leading asset management firm as a CRM Developer and Data Analyst at Caldwell Investment Management. This is a critical role that involves the…
Added 7 mins ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
…the legacy data lake ecosystem supporting business-critical analytics, batch processing, and reporting workloads while facilitating a seamless transition to a modern Microsoft Azure and…
Added 7 mins ago
II
Lead Business Analyst
ITC Infotech
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Added 7 mins ago
CT
Marketing Specialist
Civic Touch Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Understanding of SEO/SEM, paid advertising, and marketing analytics.
Added 7 mins ago
CO
Student Research Assistant
College of New Caledonia
Prince George, BC
- Full-time
Added 7 mins ago
SI
AI Engineer
Smart IT Frame LLC
Mississauga, ON
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 7 mins ago
D
Quality Assurance Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Added 7 mins ago
AS
Python Developer
AIFA Solutions
Mississauga, ON
- Full-time
Added 7 mins ago
UO
Assistant Professor (Tenure Track) in Computational Oncology
University of Calgary
Calgary, AB
- Full-time
Added 7 mins ago
MM
Senior Financial Analyst
Morgan McKinley
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
Added 7 mins ago
Y
Business Systems Analyst
Yochana
Mississauga, ON
- Contract
Added 7 mins ago
R
Technical Operations Analyst (Night Shift)
RideCo
Waterloo, ON
- Full-time
Added 23 mins ago
M
Senior Financial Analyst, Payments (12 months term role)
Metrolinx
Canada
- Full-time
Added 37 mins ago
KS
Digital Transformation Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
This is a strategic business and content leadership role - not a project manager or developer position. You’ll help determine what content and functionality should be retained, improved,…
Added 37 mins ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…Manager is responsible for reviewing and challenging the risk analytics and strategies developed by first line business units, ensuring their accuracy, integrity, and…
Added 37 mins ago
WH
Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
Leverage data and analytics to identify workforce trends and support evidence-based decision-making.
Added 37 mins ago
BI
JIRA Support Specialist
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
Added 37 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
Deliver analytics and post-event recommendations for flagship moments, using performance data, social listening insights and AI tools to optimize content.
Added 37 mins ago
AI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Apptoza Inc.
Toronto, ON
- Contract
Experience with Tableau or other analytics and visualization platforms.
Added 37 mins ago
MR
Quantitative Developer
MPA Recruitment
Toronto, ON · Greater Toronto Area, Canada
- $135,000 to $170,000 CAD / year
- Full-time
We are seeking a Quantitative Developer to help design, build, and validate the models that power our industry-leading market surveillance and analytics products. As part of our…

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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