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Added 6 mins ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
Lead the documentation, maintenance, and ongoing refinement of sustainability reporting processes, procedures, controls, and supporting materials.
Added 20 mins ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Looking for a chance to lead an important data-focused initiative? The Minnesota Department of Health is hiring a data strategist to guide Grants Unit initiatives related to data management…
Added 20 mins ago
K
DTC Funnel Specialist
KittySpout
Remote, Canada
- $48,000 to $72,000 USD / year
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 50 mins ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…hands-on technical assistance, with a strong focus on Building Automation Systems (BAS), building controls, and the effective integration of site systems to ensure safe, efficient, and…
Added 1 hour ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
The Delivery Lead – Operations Transformation is an outcome-oriented delivery leader accountable for ensuring the Global Operations Transformation delivers measurable business results. The…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
We are seeking a highly experienced, hands-on Lead / Principal Data Engineer with deep expertise in Snowflake, DBT, advanced SQL, and modern data engineering practices to support enterprise…
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Lead architecture reviews and provide guidance on data platform enhancements.
Added 1 hour ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Lead discovery and grooming workshops to capture functional requirements and write user stories with acceptance criteria.
Added 1 hour ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
The Delivery Lead – Operations Transformation is an outcome-oriented delivery leader accountable for ensuring the Global Operations Transformation delivers measurable business results. The…
Added 1 hour ago
A
Finance Manager - Edmonton Corporate Office
AutoCanada
AB · Edmonton, AB
- Other
Lead the preparation and review of monthly, quarterly, and annual consolidated financial statements and related supporting schedules.
Added 2 hours ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
Experience in process transformation, automation or
Added 2 hours ago
NB
Senior Analyst Canadian Tax Operations
National Bank of Canada
Montreal, QC
- Temporary
Monitor the planning of tax reporting cycles and lead post-mortem analyses by identifying risks, issues and improvements that help secure deliverables
Added 2 hours ago
O
Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
The Solution Consultant Director exists to lead and scale Omilia's pre-sales function within an assigned region or global segment, driving revenue growth through technical excellence and…
Added 2 hours ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 2 hours ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability,…
Added 2 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 3 hours ago
H
Deburrer
Héroux-Devtek
Kitchener, ON
- Full-time
As part of the Central Division you will lead P&L responsible for critical machining operations of major commercial aircraft programs such as the Boeing 777 and Embraer E-2, business jets…
Added 3 hours ago
Copy of Senior Software Development Engineer in Test, ML
PlayStation Global
Waterloo, ON
PlayStation is seeking a Sr Software Development Engineer in Test, ML to join our Madison team and lead quality efforts for machine learning-powered products and services. You will partner…
Added 4 hours ago
VT
Java Full Stack Engineer - Artificial Intelligence
Viva Tech Solutions
Toronto, ON
- Contract
Experience with Azure DevOps, Git, CI/CD pipelines, automated testing, and deployment automation.
Added 4 hours ago
Staff Systems Developer Manager, AlphaNet Core SRE
Google
Waterloo, ON
…systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google…
Added 5 hours ago
RB
Lead Quality Engineer - Automation (Data)
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Quality Engineer is responsible for creating and executing comprehensive end to end testing strategies and solutions, with focus on data validation, integrity testing, and quality…
Added 6 hours ago
TC
Industrial Engineering Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
The primary purpose of this position is to lead all engineering activities and establish a mentality of process improvement within our distribution center. The Industrial Engineering…
Added 6 hours ago
C
Senior Silicon ML Engineer
Cognichip
Toronto, ON
- $150,000 to $180,000 CAD / year
- Full-time
Lead system architecture and integration with internal silicon design tools and workflows in LLM-based agentic systems

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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