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Added 11 mins ago
Supply Chain Systems and Optimization Manager
HF Sinclair
Mississauga, ON
…locations. The position leads the pursuit of third‑party logistics solutions, identifies global Blending & Packaging opportunities, and champions enhancements across the supply chain to…
Added 11 mins ago
Adobe CDP Architect
Capgemini
Vancouver, BC
Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Added 11 mins ago
Master Scheduler
Leonardo DRS, Inc.
NS · Bedford, Nova
Prepare production-status reports and provide management with timely updates on schedule risks, bottlenecks, recovery actions, and proposed solutions.
Added 11 mins ago
C
Account Manager, Customer Lifecycle (BC & Alberta)
Cansel
Calgary, AB · Burnaby, BC
- $55,000 CAD / year
- Full-time
You will proactively engage customers to understand their business and technology needs, support the adoption of Cansel solutions, and identify opportunities to strengthen and expand each…
Added 11 mins ago
C
Account Manager, Customer Lifecycle (Ontario & Quebec)
Cansel
Richmond Hill, ON · Montreal, QC
- $55,000 CAD / year
- Full-time
You will proactively engage customers to understand their business and technology needs, support the adoption of Cansel solutions, and identify opportunities to strengthen and expand each…
Added 11 mins ago
C
Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
…territory. You will work closely with customers to understand their business and field requirements, recommend appropriate products and services, and provide demonstrations that clearly…
Added 11 mins ago
TS
Welder
thern Sanitation Inc
Guelph, ON
- Full-time
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional…
Added 11 mins ago
TS
Recycling Laborer - CANADA
thern Sanitation Inc
Mississauga, ON
- Full-time
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional…
Added 11 mins ago
UG
Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions…
Added 11 mins ago
R(
Assistant Store Manager - Promenades St-Bruno
Reitmans (Canada) Ltée/Ltd
Longueuil, QC · St-Bruno-de-Montarville, Québec
- Full-time
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Added 11 mins ago
AC
Development Lead (Back-end Systems)
Air Canada
Toronto, ON
- Full-time
…predictability, code quality, and release readiness, ensuring solutions align with enterprise architecture, engineering standards, and business…
Added 11 mins ago
C
Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
The ideal candidate is a relationship driven sales professional who enjoys developing new business, presenting innovative surface solutions, and influencing design and decisions.
Added 26 mins ago
ME
Tank Truck Fabrication Technician
McDougall Energy Inc.
London, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…
Added 26 mins ago
RI
Pest Control Technician
Rentokil Initial
Burlington, ON
- $43,000 to $45,000 CAD / year
- Full-time
…offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions…
Added 26 mins ago
RI
Pest Control Technician
Rentokil Initial
Hamilton, ON
- $43,000 to $45,000 CAD / year
- Full-time
…offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions…
Added 26 mins ago
KC
Regulatory Affairs Specialist
Koppert Canada Limited
Niagara-on-the-Lake, ON
- Full-time
…communications. Working closely with Corporate Regulatory, Business Development, AgDev, regulatory authorities, and external partners, this role helps ensure regulatory obligations are met,…
Added 26 mins ago
MP
Manager, Major Program Delivery
Manitoba Public Insurance
Winnipeg, MB
- Full-time
Degree in Business Administration, Commerce, Engineering, or Computer Science.
Added 26 mins ago
KR
Senior Business Analyst
KTek Resourcing
AB · Edmonton, AB
- Contract
Data Migration – Work with business and IT to identify data requirements for data migration from existing legacy system into the new ERP/EAM
Added 26 mins ago
NS
Help Desk Technician
NextHop Solutions Inc.
Abbotsford, BC
- Full-time
NextHop Solutions is a local managed IT provider supporting businesses across the Fraser Valley and beyond. We’re known for responsive support and real people answering the phone - no…
Added 26 mins ago
A
Co-Founder
Asellera
Toronto, ON
- Full-time
Contribute to business planning, market positioning, pricing strategies, and expansion initiatives.
Added 26 mins ago
SI
Pega Lead System Architect
Spruce InfoTech Inc.
Toronto, ON
- Contract
· Architect complex Pega solutions for case management, workflow automation, business rules, integrations, data access, security, and user experience.
Added 26 mins ago
AR
Quality Engineer (Temp to hire) - Automotive Parts Manufacturer (KN36204)
Activ8 Recruitment & Solutions
Orangeville, ON
- $70,000 to $75,000 CAD / year
- Contract
Ability to communicate effectively across technical and business teams
Added 26 mins ago
LA
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Drive project solutions that align with client requirements and business objectives.
Added 26 mins ago
TI
Senior Project Manager
Teckhorizon Inc
Toronto, ON
- Contract
Lead medium to large-scale AV, videoconferencing, telecommunications, and IT infrastructure projects across multiple business units and facilities.
Added 26 mins ago
JG
Data Engineer with Metadata- 9+ Years
J2B Global LLC
Mississauga, ON
- Full-time
- Collaborate with architects, business analysts, and cross-functional engineering teams to understand requirements and deliver solutions.

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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