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Added 9 mins ago
W
Data Center Electrician
Wesco
Cambridge, ON
- Full-time
…data center environment. You will assist in managing building systems including electrical, mechanical, plumbing, and life safety, ensuring optimal performance, reliability, and uptime. You…
Added 9 mins ago
M
Senior Financial Analyst, Payments (12 months term role)
Metrolinx
Canada
- Full-time
…PRESTO offers one of the most globally advanced fare payment systems in the world having delivered new ways to pay for customers, including real time PRESTO Contactless with credit and…
Added 23 mins ago
BI
Pega Lead System Architect
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
Architect complex Pega solutions for case management, workflow automation, business rules, integrations, data access, security, and user experience.
Added 23 mins ago
Business Systems Analyst
PCL Construction
Edmonton, AB
As a Business Systems Analyst for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you'll have the opportunity to participate in the end-to-end software development lifecycle to help…
Added 39 mins ago
AC
Development Lead (Back-end Systems)
Air Canada
Toronto, ON
- Full-time
Improve CI/CD pipelines, build and infrastructure automation, DevSecOps practices, release automation, and AI-assisted development workflows to improve deployment frequency and developer…
Added 53 mins ago
E
Vice President of Production
Evlv
Toronto, ON · Greater Toronto Area, Canada
- $250,000 to $375,000 CAD / year
- Full-time
This highly visible executive position will oversee the entire sourcing, manufacturing, production, supply chain, and operational functions of the business.
Added 53 mins ago
SI
Pega Lead System Architect
Spruce InfoTech Inc.
Toronto, ON
- Contract
· Architect complex Pega solutions for case management, workflow automation, business rules, integrations, data access, security, and user experience.
Added 53 mins ago
A
Operations Manager, Mortgage & Lending
Aplin
Calgary, AB
- Full-time
Guide employees through digital transformation, automation, and operational changes.
Added 1 hour ago
M
RQ11623 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Plans and organizes testing efforts for large systems in
Added 1 hour ago
Business Analyst
Aecon
Hamilton, ON
Manage and validate data from multiple project systems and business applications, ensuring reporting information is accurate, consistent, and reliable.
Added 2 hours ago
PI
Engineering Technology Specialist
Price Industries
Winnipeg, MB
- Full-time
Identify opportunities for design process improvement, automation, standardization, and improved integration between engineering and downstream business systems.
Added 2 hours ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…environments, improving data governance, and supporting workflow automation. If you're good at working with different groups, organizing plans, and helping organizations adjust to new ways…
Added 2 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…hands-on technical assistance, with a strong focus on Building Automation Systems (BAS), building controls, and the effective integration of site systems to ensure safe, efficient, and…
Added 2 hours ago
A
Future Opportunities: SR&ED Consultant
Ayming
Toronto, ON
- Full-time
Ayming Canada is part of a leading international Business Performance Consulting Group, with over 1,600 employees across 14 countries. Our Canadian offices operate with a dynamic start-up…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
Build reusable data processing components supporting multiple clients, source systems, and business requirements.
Added 3 hours ago
A
Finance Manager - Edmonton Corporate Office
AutoCanada
AB · Edmonton, AB
- Other
…IFRS, supports audit activities, and collaborates closely with business unit finance teams and corporate…
Added 4 hours ago
NB
Senior Analyst Enterprise Architecture Tools
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Artificial Intelligence, Business Process Improvement, Change Management, Communication, Critical Thinking, Detail-oriented, Enterprise Application Integration, Enterprise…
Added 4 hours ago
NB
Senior Analyst Canadian Tax Operations
National Bank of Canada
Montreal, QC
- Temporary
Monitor regulatory changes and new business needs, analyze their impacts on tax reporting, processes, data, systems and controls, and recommend required actions
Added 4 hours ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability,…
Added 5 hours ago
H
Deburrer
Héroux-Devtek
Kitchener, ON
- Full-time
…the development and implementation of innovative production systems have distinguished it as a leader in the domain. With its most recent acquisitions, Heroux-Devtek is bolstering its…
Added 6 hours ago
CC
RQ11620 - Software Developer - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Experience in systems re-engineering, workflow optimization, and automation.
Added 6 hours ago
Staff Systems Developer Manager, AlphaNet Core SRE
Google
Waterloo, ON
Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to…
Added 7 hours ago
RB
Lead Quality Engineer - Automation (Data)
Royal Bank of Canada
Toronto, ON
- Full-time
…members. The position partners with development, architecture, and business teams to deliver robust solutions in a dynamic financial services environment focused heavily on data integrity…

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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