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Added just now
PI
Director, Building Science and Resiliency
Pinchin in Canada
Richmond, BC
- $150,000 to $200,000 CAD / year
- Full-time
Pinchin is seeking a Director to lead our Building Science & Resiliency teams across British Columbia, including Property Condition Assessment, Building Envelope, Structural Engineering,…
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Lead Optometrist (Full-Time) – FYidoctors – Tisdale, SK
BonLook
Tisdale, SK
- Full-time
Join FYidoctors Tisdale as a Lead Optometrist and take ownership of a thriving, full-scope practice with an immediate patient base and significant growth potential. Whether you're a new…
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C
Senior Roadway Design Engineer
Consor
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Lead the planning, development, and delivery of roadway, highway, and multimodal transportation designs for projects of varying size and complexity, including highways, arterials,…
Added just now
YC
Recruiter and Business Partner
YW Calgary
Calgary, AB
- Full-time
…advising on routine employee matters, supporting consistent application of P&C practices and escalating complex or high-risk issues when appropriate. Working closely with hiring managers,…
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DC
Waste Management Engineer - Alberta
Dillon Consulting Limited
Calgary, AB · Edmonton, AB
- Full-time
…in our communities. We are committed to ongoing professional development and celebrate the unique perspectives that each team member brings to the…
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AC
Manager, Hub Operations
Air Canada
Toronto, ON
- Full-time
Ensure Safety, Security, and Service standards are observed, monitored, and practiced consistently, including application of Emergency Response and Environmental Plans and regulatory…
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Population Health Promotion Practitioner
HealthCareersInSask.ca
Regina, SK
- Part-time
The Population Health Promotion Practitioner provides leadership to diverse provincial stakeholders in the development and implementation of interventions aimed at reducing the incidence of…
Added 1 min ago
LI
Director, Product Marketing
Loopio Inc.
Remote, Canada
- $136,000 to $175,000 CAD / year
- Full-time
- Remote
Loopio is looking for a Director of Product Marketing to lead product marketing strategy and execution for our most important initiatives. As our most senior PMM, you’ll set the direction…
Added 1 min ago
UO
Assistant Professor of Teaching (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The successful candidate will be expected to engage in educational leadership activities, including curriculum development, teaching and learning innovation, and the development of new or…
Added 1 min ago
UO
Assistant Professor of Teaching (tenure-track)
University of British Columbia
Vancouver, BC · UBCV | Frank Forward Building (FORW)
- Full-time
The successful candidate will be expected to engage in educational leadership activities, including curriculum development, teaching and learning innovation, and the development of new or…
Added 1 min ago
SL
Senior Consultant, Canada Strategy & Enablement
Sun Life
Toronto, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Advanced financial and quantitative analysis – Lead rigorous financial analysis, including integrated financial modeling, valuations, and quantitative decision support to inform strategic…
Added 1 min ago
MU
Faculty Lecturer - Department of Electrical and Computer Engineering
McGill University
McConnell Eng. Bldg.
- Full-time
…employment, re-appointment is for an indefinite term. Promotion can lead to a Senior Faculty Lecturer…
Added 15 mins ago
D
Multi Unit Practice Manager - Dentalcorp Deep River and Pembroke
dentalcorp
Deep River, ON · Wellspring Dental Deep River
- Full-time
…can focus on what matters most: patient care, professional development, and practice…
Added 15 mins ago
C
IT Quality Engineer - AVP
Citi
Mississauga, ON
- Full-time
Citi is seeking an experienced IT Quality Engineer to lead quality assurance and test automation engineering for our Exchange Traded Derivatives (ETD) Clearing & Product Processor platforms.
Added 15 mins ago
Director, Patient Access & Channel Strategy
Inctye
Montreal, QC · Ville St. Laurent, Quebec
Patient Support Programs will be at the heart of your mandate. You will lead their strategy and delivery, strengthen our distribution partnerships and develop our pharmacy and channel…
Added 15 mins ago
LC
Natural Foods Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 15 mins ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Chambly, QC
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 15 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 15 mins ago
LC
Lead Social Producer
Loblaw Companies Limited
Brampton, ON
- Full-time
We are seeking a highly creative and operational Lead Social Producer to own the end-to-end social content engine for a portfolio of Loblaw brands.
Added 15 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Salaberry-de-Valleyfield, QC
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 15 mins ago
C
Financial Services Representative - Mascouche
CIBC
Mascouche, QC
- Full-time
People leadership - Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth. Provide meaningful…
Added 15 mins ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 15 mins ago
Retail Sales Associate
Fire & Flower Inc.
Lethbridge, AB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 15 mins ago
Front of House - Server
Northland Properties
Halifax, NS
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 15 mins ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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