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Added 20 mins ago
LC
Audit Manager
LEE CHARTERED PROFESSIONAL ACCOUNTANT PROFESSIONAL CORPORATION
Vaughan, ON
- Contract
…assessment and audit planning to fieldwork, documentation, and final reporting, ensuring compliance with professional standards and firm policies. The Audit Manager will review financial…
Added 20 mins ago
BC
Head of Operations
BGone Consultants
Toronto, ON
- Full-time
Reporting to: Country Head / Group Head of Overseas Operations
Added 20 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 20 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Drive improvements in financial processes, reporting, and forecasting accuracy
Added 20 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Deliver timely and accurate monthly financial reporting and variance analysis for service revenue, gross margin, SG&A, and operating income.
Added 36 mins ago
A
Finance Manager - Edmonton Corporate Office
AutoCanada
AB · Edmonton, AB
- Other
The Manager, Financial Reporting is responsible for supporting the preparation and delivery of accurate, timely, and compliant financial reporting for the organization. This role oversees…
Added 36 mins ago
TH
Clinical Manager, Birthing Services| Permanent Full Time
Trillium Health Partners
ON · ON, Canada
- Full-time
Reporting to the Director, Women’s and Children’s Health Program, the Patient Care Manager provides strategic and operational leadership for Birthing Services. The Manager is accountable…
Added 50 mins ago
C
Compliance and Risk Officer (Canada and US)
Coins.ph
Canada
- Full-time
…variety of different cryptocurrencies and access a wide range of financial…
Added 50 mins ago
H&
Service Manager
Harvey & Company Ltd - Corner Brook
Corner Brook, NL
- Full-time
The Service Manager leads the service department and is accountable for its financial performance, customer experience, employee development, safety, and operational results.
Added 1 hour ago
AH
Operating Room Business Lead
Alberta Health Services
Red Deer, AB
- Full-time
Reporting to the Director of Surgery/Zone Programmatic Lead Surgery/MDRD, the Clinical Support Business Manager is responsible for providing leadership, analysis and direction in the…
Added 1 hour ago
CS
Bridging to Employment Coordinator
Carrier Sekani Family Services
Prince George, BC
- Full-time
…they have opportunities to increase their ability to achieve financial self-sufficiency through…
Added 1 hour ago
ME
Accounting Assistant
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
…outstanding service to join us as an Accounting Assistant. Reporting to the Corporate Accounting Manager, the Accounting Assistant will support the Finance Department through various…
Added 1 hour ago
TS
Disability Support Worker
The Salvation Army in Canada
Fort McMurray, AB
- Full-time
Added 1 hour ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
…also provide a robust pension plan to support your long-term financial planning and…
Added 1 hour ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
financial, operational and strategic impacts of the Bank's projects and
Added 1 hour ago
SB
Restaurant Manager
Superflux Beer Company
Vancouver, BC
- $83,500 CAD / year
- Full-time
The Hospitality Leader is the General Manager of hospitality at 505 Clark Drive, accountable for the operations and financial performance of the lounge, patio and retail sales. The role…
Added 1 hour ago
NB
Senior Analyst Canadian Tax Operations
National Bank of Canada
Montreal, QC
- Temporary
…reliability of the processes that support our tax information…
Added 1 hour ago
AM
Assistant Funeral Home Manager
Arbor Memorial Inc.
Hamilton, ON
- Full-time
Reporting to the Funeral Home Manager or Regional Director and following Company guidelines and standards, the Assistant Funeral Home Manager is responsible for overseeing operations and…
Added 1 hour ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Burlington, ON
- Full-time
…also provide a robust pension plan to support your long-term financial planning and…
Added 1 hour ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments,…
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 2 hours ago
RB
Manager, Insurance Financial Control
Royal Bank of Canada
Mississauga, ON
- Full-time
As the Manager, Insurance Financial Control within our Insurance Finance group, the successful candidate will support the General Ledger Attestation process ensuring the effective design…
Added 2 hours ago
SI
Student Resource Coordinator
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…insecurity, including referrals, housing searches, applications, and financial…
Added 2 hours ago
FA
Finance Business Partner
Flair Airlines
Calgary, AB
- Full-time
Reporting to the Manager, Business Partnering, the Finance Business Partner provides financial insights and strategic support to operational leaders across the organization. The position is…
Added 2 hours ago
GZ
Vice President Operations
Gestion Zagora
Toronto, ON
- Full-time
Reporting directly to the company's senior leadership, the Vice President of Operations will oversee the company's day-to-day operations, drive operational excellence, and ensure that all…

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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