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Added 4 mins ago
A
AML Manager
Altis
Toronto, ON
- $100,000 to $110,000 CAD / year
- Contract
Lead a dedicated quality control team and contribute to high-impact initiatives.
Added 4 mins ago
BC
Head of Operations
BGone Consultants
Toronto, ON
- Full-time
…Operations. You will be directly accountable for credit portfolio quality (recovery rates), customer satisfaction (NPS), and conversion rates in the Canadian market. This role requires a…
Added 4 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 4 mins ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
…businesses through intelligent technology, we are a trusted partner to over 50 strategic clients globally from ambitious scale-ups to global enterprises navigating complex digital…
Added 4 mins ago
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Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
Partner closely with Architecture, Infrastructure, Quality Engineering, Security, Operations, and development partners (e.g. Google) to deliver enterprise-grade solutions
Added 4 mins ago
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Lead Product Designer
Scrambly
Canada
- Full-time
You will act as a strategic partner to Product and Engineering leadership, translating business goals, product metrics, and user needs into clear, user-centered design solutions. You will…
Added 4 mins ago
PA
SMS & IOSA Lead
PAL Airlines
St. John's, NL
- Full-time
…will play a key role in supporting PAL Airlines' safety and quality programs, regulatory compliance activities, IOSA certification requirements, and airline partner…
Added 4 mins ago
CS
Dietitian
Carrier Sekani Family Services
Prince George, BC
- $43.72 to $56.62 CAD / hour
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 4 mins ago
1
Associate Dentist - Concept Dental Center
123Dentist
Prince George, BC
- Full-time
The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The…
Added 4 mins ago
AP
Clinic Director - Physical Therapist
ATI Physical Therapy
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Collaborative Community : Partner with experts across various specialties and tap into a robust network of clinical leaders dedicated to advancing patient care and professional growth.
Added 20 mins ago
1
Associate Dentist - Northern Dental Care
123Dentist
Sault Ste. Marie, ON
- Full-time
The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The…
Added 20 mins ago
1
Associate Dentist - Altima Parkdale
123Dentist
Brockville, ON
- Internship
The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The…
Added 20 mins ago
YC
Senior Test/QA Consultants
Yoush Consulting
Toronto, ON
- Full-time
Are you looking to partner with an organization that presents you with consulting opportunities and supports you as a partner?
Added 20 mins ago
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Business Immigration Lawyer
Fragomen
Toronto, ON
- Full-time
Partner with colleagues to resolve client issues, share information, and support client projects.
Added 20 mins ago
GD
Research Scientist, Memory, Reasoning and Continual Learning, DeepMind
Google DeepMind
Toronto, ON
- Full-time
…projects as well as from collaborations with research programs at partner universities and technical institutes all over the…
Added 20 mins ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
Partner with the Value Stream and Technology delivery organization on solution design, build, test, and release; backlog, sprint, and release management; engineering quality; technology…
Added 20 mins ago
L
Senior Software Engineer - Data and AI Platforms
lululemon
Vancouver, BC
- Full-time
You will mentor engineers at multiple levels providing guidance on advanced technical concepts and career development, partner with product and business stakeholders on technical strategy…
Added 20 mins ago
A
Finance Manager - Edmonton Corporate Office
AutoCanada
AB · Edmonton, AB
- Other
Partner with operational finance teams, treasury, tax, FP&A, and other stakeholders to resolve accounting and reporting matters.
Added 49 mins ago
D
Registered Social Worker (MSW with Clinical Designation)
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 49 mins ago
D
Registered Provisional Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 49 mins ago
D
Registered Psychologist
DiveThru
AB · Edmonton, AB
- Contract
…services include therapy and psychological assessments. We also partner with organizations to make mental health support more accessible for their…
Added 49 mins ago
CS
Bridging to Employment Coordinator
Carrier Sekani Family Services
Prince George, BC
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 49 mins ago
ME
Human Resources Manager
McDougall Energy Inc.
Goderich, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…
Added 49 mins ago
CS
Mental Health Counsellor/Therapist - Child & Youth
Carrier Sekani Family Services
BC · Takla Landing, BC
- Full-time
…providing services to 11 member Nations. Every day, our teams partner with Indigenous families and communities to support healing, wellness, and self-determination, grounding our programs…
Added 49 mins ago
AM
Senior Talent Acquisition Specialist ( FT 18 Month Contract)
Arbor Memorial Inc.
Toronto, ON
- $55,000 to $80,000 CAD / year
- Full-time
Partner with hiring managers to define recruitment strategies, establish timelines, address hiring needs, and support timely decision-making.

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

Apply About employer

More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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