Jobs in Canada

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Added 5 mins ago
BC
Head of Operations
BGone Consultants
Toronto, ON
- Full-time
Strategy & Framework: Design, implement, and optimize early to late-stage collection strategies and Standard Operating Procedures (SOPs) tailored to the Canadian consumer market.
Added 5 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 5 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 5 mins ago
O
Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
…Archive is a foundational component of our Enterprise Imaging strategy, enabling secure, scalable, and interoperable management of medical imaging data across the…
Added 5 mins ago
S
Lead Product Designer
Scrambly
Canada
- Full-time
You will act as a strategic partner to Product and Engineering leadership, translating business goals, product metrics, and user needs into clear, user-centered design solutions. You will…
Added 20 mins ago
F
Business Immigration Lawyer
Fragomen
Toronto, ON
- Full-time
…their clients in a constantly changing landscape of Canadian business immigration. A career as a Business Immigration Lawyer at Fragomen gives you the opportunity to work with a smart,…
Added 20 mins ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
Partner directly with the Operations leaders in NA, GM, and Re to translate the Operations Transformation strategy into an outcome-based roadmap with clear business objectives, priorities,…
Added 20 mins ago
L
Senior Software Engineer - Data and AI Platforms
lululemon
Vancouver, BC
- Full-time
You will mentor engineers at multiple levels providing guidance on advanced technical concepts and career development, partner with product and business stakeholders on technical strategy…
Added 49 mins ago
S
Associate, Index Management – Equity Rebalance
Solactive
Toronto, ON
- Full-time
…providing the highest quality are at the heart and soul of our business philosophy. We are now…
Added 49 mins ago
D
Business developer - M/W
Dayuse.com
Montreal, QC
- Full-time
Dayuse is the #1 global leader in daytime hotel bookings: 10,500+ partner hotels, 30 countries, €1B in business volume generated. We're an international Travel Tech scale-up - part…
Added 50 mins ago
O
Solution Consultant Director, Partner channel
Omilia
Remote, Canada
- Remote
Collaborate with Sales Directors and Account Executives in an assigned region or global segment to define pre-sales strategy, prioritise pipeline coverage, and align SC resources to…
Added 1 hour ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
Define and drive the Finance data strategy, aligned with business priorities and downstream reporting needs.
Added 1 hour ago
SP
Business Operations Manager
Salesforce Partner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Added 1 hour ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Added 1 hour ago
LE
Director, Human Resources
LG Electronics
Toronto, ON
- Full-time
Translate business priorities into an integrated Canadian HR strategy, annual priorities, and measurable outcomes.
Added 1 hour ago
SP
Software Engineering SMTS
Salesforce Partner Canada
Toronto, ON
- Full-time
Champion the AI SDLC: Influence the definition and drive the adoption of an AI-first strategy by defining and orchestrating a modern AI Software Development Life Cycle. Guide teams in…
Added 1 hour ago
SP
Enterprise Account Executive - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Develop and drive long-term account strategy aligned to customer business objectives, coordinating internal Salesforce resources to meet their needs
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 4 hours ago
JI
Product Owner – Sourcing & Demand | Responsable produit – Approvisionnement et demande
Jesta I.S.
Montreal, QC
- Full-time
Own and prioritize the Sourcing & Demand backlog. Write epics, features, and user stories with clear acceptance criteria, in line with product strategy and business priorities.
Added 4 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
Added 4 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Ottawa, ON
- Full-time
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
Added 4 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Quebec, QC
- Full-time
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
Added 4 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Montreal, QC
- Full-time
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.
Added 5 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Vancouver, BC
- Full-time
Partner with leaders, Project Managers, and business teams to embed change management into project planning and decision-making.

Salesforce Partner Canada

Business Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

This role is responsible for the financial administration and operational governance of the Partner Program incentives. The primary focus is to ensure that all funding requests, payments, and financial transactions are validated, approved, and processed accurately and within established SLAs, in accordance with program policies and controls.

The role works closely with Strategy and Program leadership to drive operational efficiency, maintain financial compliance, strengthen process governance, and ensure transparency across funding operations.

What You'll Actually Be Doing

People Leadership and Development: Lead, coach, and develop a team of analysts and specialists. Set clear performance expectations, establish individual development plans, provide regular feedback, and build a culture of accountability, collaboration, and continuous improvement.
Global Operations and Workforce Management: Oversee the Global Follow-the-Sun operating model, ensuring effective regional handovers, workload balancing, operational coverage, and consistent application of processes and policies across time zones.
Operational Performance and Delivery: Own team performance against agreed KPIs and SLAs, including turnaround times, backlog health, processing quality, accuracy, and productivity. Identify performance gaps, implement corrective actions, and drive measurable improvements.
Financial Controls and Risk Management: Maintain robust operational controls across the funding lifecycle, ensuring adherence to approval authorities, policy requirements, audit standards, and financial governance. Proactively identify risks and implement appropriate mitigations.
Process Optimisation and Automation: Identify and lead opportunities to simplify processes, automate manual activities, and leverage AI and operational technologies to improve scalability, efficiency, accuracy, and stakeholder experience.

You're Our Person If...

5+ years in partner Operations, channel, or business operations, including 2+ years managing people.
Strong Salesforce skills, covering the opportunity and partner data model, validation rules, and reports.
Data Analytics and AI: Proficiency in Tableau or equivalent reporting and analytics tools, with demonstrated experience leveraging AI solutions such as Claude or Slack AI to enhance operational efficiency, decision-making, and process automation.
Experience writing and enforcing policy, with strong judgment on exceptions.
Demonstrates strong stakeholder management skills, with the ability to influence decisions without formal authority, challenge constructively, and confidently uphold policies and process requirements, including communicating difficult decisions when necessary.

Even Better If...

Experience supporting Partner Ecosystem
Demonstrable experience in using AI to enhance processes
Experience with Salesforce, PRM platforms, CRM systems, or other operational technologies.
Experience with workflow automation, reporting, and dashboard development.

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More about this job

Responsibilities

Lead and develop a team responsible for partner program funding operations, overseeing global coverage, workload balancing, and performance against KPIs and SLAs. Maintain financial controls and policy compliance while improving processes through automation and AI, and managing operational risks.

Requirements

Requires at least five years of experience in partner, channel, or business operations, including at least two years of people management. Candidates should have strong Salesforce and analytics skills, experience with policy enforcement, and the ability to influence stakeholders and use AI to improve operations.

Skills

People Leadership
Team Development
Global Operations
Workforce Management
KPI And SLA Management
Financial Controls
Risk Management
Policy Governance
Process Optimization
Workflow Automation
Salesforce
Tableau
Data Analytics
Artificial Intelligence
Stakeholder Management
Partner Operations

Visa sponsorship

Not detected in the job text

Keywords

Partner Program
Incentives
Funding Operations
Financial Administration
Operational Governance
People Leadership
Global Follow-The-Sun Model
Workforce Management
KPIs
SLAs
Financial Controls
Risk Management
Audit Standards
Policy Compliance
Process Optimization
Automation
Artificial Intelligence
Salesforce
Opportunity Data Model
Partner Data Model
Validation Rules
Tableau
Data Analytics
Claude
Slack AI
Partner Ecosystem
PRM Platforms
CRM Systems
Workflow Automation
Dashboard Development

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