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Added 13 mins ago
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Skywise - Business Applications & Development Tools Manager
Airbus
Waterloo, ON
- Full-time
The Business Applications & Development Tools Manager is responsible for leading the strategy, implementation, operations, and tooling for both Business Applications (spanning HR, Finance,…
Added 58 mins ago
A
Skywise - Business Applications & Development Tools Manager
Airbus
Waterloo, ON
- Full-time
The Business Applications & Development Tools Manager is responsible for leading the strategy, implementation, operations, and tooling for both Business Applications (spanning HR, Finance,…
Added 1 hour ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
You act as a field technology leader, having technical expertise, strategic thinking, and leadership skills to transform data capabilities and operations while aligning with business…
Added 1 hour ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 2 hours ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The Business Development Representative (BDR) is a critical frontline member of WoodGreen’s Corporate Engagement and Workforce Solutions Team. We are seeking candidates with experience in…
Added 2 hours ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
Psychologists with BC Women’s Hospital + Health Centre, a program of the Provincial Health Services Authority, report Program Manager for the Neonatal Follow Up Program (NFUP).…
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
London, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay…
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 5 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…featuring enhanced patient care spaces, advanced diagnostic technology, and innovative clinical services designed to meet the evolving needs of our growing…
Added 5 hours ago
K
Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…
Added 5 hours ago
AS
Senior/Lead Business Analyst- BMT
Apex Systems
Toronto, ON
- $45 to $60 USD / hour
- Contract
Facilitate focused requirements sessions with business, operations, technology, and development stakeholders.
Added 5 hours ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 5 hours ago
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Practice Manager - Etobicoke
dentalcorp
Toronto, ON · West Mall Dental Group
- Full-time
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most:…
Added 6 hours ago
SR
Operations Manager
STRIVE Recruitment Inc.
Peterborough, ON
- Full-time
…the areas of Accounting & Finance, Corporate Administration, Technology, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500…
Added 6 hours ago
EK
Project Manager, Facilities
Earls Kitchen + Bar
Vancouver, BC
- $80,000 CAD / year
- Full-time
Are you a strategic project leader with a passion for solving complex problems and optimizing building operations? Do you thrive in fast-paced environments where collaboration,…
Added 6 hours ago
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Licensed Assistant Manager Winnipeg MB, LensCrafters
LensCrafters
Winnipeg, MB
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 6 hours ago
NC
Manager, Facilities and Maintenance (26-42)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Executive Director, Risk, Property, Safety, Training and Workforce Development, the Manager, Facilities and Maintenance will provide leadership to a team of individuals who…
Added 6 hours ago
L
Licensed Assistant Manager Brampton, ON-LensCrafters
LensCrafters
Brampton, ON
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 6 hours ago
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health
Surrey, BC
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 6 hours ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
Banff, AB
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 7 hours ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…
Added 7 hours ago
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Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…
Added 7 hours ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…

Salesforce Partner Canada

Business Strategy Senior Manager - Canadian Public Sector Experience Services

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

The Experience

As part of the Experience Services Competency in Salesforce Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery excellence and quality across Salesforce Professional Services customers. Partnering with C-level customers, Business Strategists craft innovative, industry-specific strategies that clearly define the vision, metrics, and roadmap to achieve desired business outcomes. They work with our key enterprise customers, partners, and technical delivery leaders to drive scale, speed to value, and a sustained landscape for future success. They bring deep expertise in enterprise business strategy, operating model design, and value realization - translating customer ambitions into actionable, multi-year programs. They have strong Public Sector consulting experience and a deep understanding of Business Strategy services deliverables. They strive to better understand and improve processes to help our Experience Services team thrive. The Business Strategy Senior Manager also partners with other roles on customer engagements to ensure customer and Salesforce Professional Services success.

We believe the best Business Strategists are those who obsess over the creation of customer and business value. They have a customer-centric and collaborative mentality, a willingness to commit to the customer, and the drive to break down barriers to ensure customer success.

What You'll Actually Be Doing

Strategic AdvisoryProvide business strategy subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles.Help position and sell large-enterprise consulting engagements to customers; work cross-functionally within Salesforce to define program scope, team, value narrative, and pitch.Uncover future sales opportunities to drive ongoing customer value.
Strategic Discovery & AssessmentPerform and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities.Conduct assessments and facilitate workshops to develop future-state operating models and business visions.Identify enterprise business process and operations improvements to realize efficiencies and increase impact.Take ownership of the vision and value narrative established during pre-sales and carry it into delivery, translating it into an actionable “Phase 0” roadmap without loss of momentum or customer trust.Leverage AI tools in creation and execution of deliverables or activities.
Strategy Roadmap & Value ModelingDevelop multi-year, strategic roadmaps that prioritize investments and support business objectives.Develop strategic use cases to project the value of strategy, case for change, and organizational implications.
Transformation & Organizational AdoptionDrive stakeholder alignment, engagement, and buy-in across functions. Facilitate cross-functional partnerships to craft and implement new ways of working across functions.Help business and technology leaders adopt new digital operating models, governance strategies, and approaches.Cultivate solution and organizational adoption, driving strategy evolution to deliver value through quicker delivery cycles.
Operational ExcellenceCollaborate closely with program management teams to integrate business value strategies into program delivery. Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
Team LeadershipCoach and develop other Business Strategists and project team members to a consistent, repeatable delivery standard. Serve as a point of escalation and lead team members to drive results on customer engagements. Positively impact customer renewals and extensions when applicable.
Business & Practice ImpactSupport building the Business Strategy capability within the Experience Services Competency; share standard methodologies and collaborate with and advise peers.Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise. Generate positive feedback from internal teams and leadership.

You're Our Person If...

Experience: Minimum 8 years of industry experience in customer-facing roles leading complex experience-led engagements with large-scale transformation, as part of a cross-functional team. Track record of delivering exceptional experiences from start to finish.
Business Development: Go-to-market (GTM) support experience, including scoping, proposal development, RFP responses, and executive presentations. Comfortable pitching to C-suite executives, including strong objection-handling abilities.
Core Competencies: Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization. Application of AI tools in services delivery.
Product Knowledge: Salesforce product knowledge and solution design experience relevant to Public Sector organizations required.
Sector Expertise: Proven experience with Canadian Government customers. Strong understanding of key business value drivers and success metrics typical of large-enterprise Public Sector organizations. Ability to develop industry POVs, including identifying market trends, responses, and solution offerings.
Communication: Excellent verbal and written skills. Passionate about delivering transformation with the ability to articulate business value to stakeholders at all levels. Strong workshop design and facilitation skills.
Problem Solving: Ability to analyze and synthesize information. Sets a clear direction in situations where data is absent or ambiguous and stakeholders are misaligned, making defensible recommendations and holding the roadmap steady rather than only building consensus. A proactive, resourceful, creative thinker with the ability to inspire others and who can navigate dynamic situations.
Relationship Management: Consistent track record of building customer relationships. A great listener with the ability to connect with people in diverse roles. Thrives working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Human-Centered Change Practitioners, Experience Designers, and External Partners.
Education: BA/BS or MA/MS in a related field, or equivalent experience.
Travel: A willingness to travel when required (up to 25-30% of the time) and an understanding of the value of working onsite with our customers.
Other Requirements: Candidates must be a Canadian citizen
Location Preferences: Ottawa, Toronto or Vancouver
Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.Reliability Clearance: Requires providing 5 years of verifiable work and residence history, generally from within Canada.Secret Clearance: Requires providing 10 years of verifiable work and residence history, generally from within Canada
Prosci® Change Management Certification
Salesforce Administrator Certification
Salesforce Strategy Designer Certification
Salesforce Agentblazer Innovator or Agentblazer Legend Credential

Even Better If...

Leadership Qualities

Passion: Passionate about customer success.
Mindset: Approaches work with a “Beginner’s Mind” - always learning and listening.
Leadership: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel.
Engagement: A strategic storyteller who influences C-level executives with clarity and authority.
Team Player: Adept at collaboration and working with members of a multi-functional team.
Trust: Trusts and demonstrates the company’s core values; shows integrity, transparency, and reliability.
Adaptability: Excels in high levels of uncertainty and change.
Agility: A collaborative team player who moves fast to drive business value and results in uncertain environments.

Apply About employer

More about this job

Responsibilities

Lead strategic advisory, discovery, and assessment for Canadian public sector customers, translating business goals into multi-year roadmaps, value models, and actionable transformation plans. Guide delivery quality, stakeholder adoption, team development, and practice growth while partnering with executives, sales, technical teams, and external partners.

Requirements

Requires at least 8 years of customer-facing experience leading complex, large-scale transformation engagements, along with go-to-market support and strong business strategy, communication, facilitation, and leadership capabilities. Candidates must be Canadian citizens with proven Canadian government experience, relevant Salesforce product and solution design knowledge, and eligibility to obtain and maintain Canadian Government Security Clearance.

Skills

Business Strategy
Public Sector Consulting
Salesforce Product Knowledge
Enterprise Architecture
Operating Model Design
Value Realization
Strategic Roadmapping
Business Development
Proposal Development
Executive Presentations
Workshop Facilitation
Change Management
Program Governance
AI Tools
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Canadian Public Sector
Canadian Government
Business Strategy
Professional Services
Enterprise Architecture
Operating Model Design
Value Realization
Strategic Roadmaps
Strategic Advisory
Go-To-Market
Proposal Development
RFP Responses
Executive Presentations
Customer Research
Experience Design
Business Process Improvement
AI Tools
Digital Operating Models
Program Governance
Change Management
Organizational Adoption
Agile
Agentblazer Innovator
Agentblazer Legend
Canadian Government Security Clearance
Reliability Clearance

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