Manager, Global Incentive Compensation
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Description
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You'll Actually Be Doing
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You'll Actually Be Doing
- Turn GIC process and decisions into clear solutions with executable plans - requirements, process flows, and a path the team can build and implement.
- Drive process and system improvements, and keep business and technical partners aligned through release.
- Own UAT and implementation so the solution lands - signed off, on time, and usable by the business.
- Provide project management support for compensation and systems initiatives: stand up the plan (milestones, owners, dependencies), run the cadence, track status/risks/issues, and keep delivery moving when priorities compete.
- Surface risks, issues, and dependencies early; manage sign-off so work does not start on fuzzy alignment.
- Translate the same problem for builders and for leadership. Create simple materials that force a decision.
- Partner across GIC, DET/BT, SOX, and GTM partners.
- Job Experience: 5-7+ years experience in business systems, incentive compensation, Finance ops, or adjacent SaaS operations, with a track record of taking work from requirements to a live process or system.
- Communication skills: Strong written and verbal communication skills
- Presentation Skills: Strong presentation content skills, including the ability to uplevel materials for executive audiences
- Analytical mindset: Experience using Tableau Dashboards and Salesforce reporting (experience creating Tableau Dashboards preferred)
- Highly organized with strong process management skills
- Creative thinker who can approach problems outside the box
- Dynamic Experience: Comfortable in both program delivery and systems work: you can write a BRD, run a project plan, and sit in UAT.
- Prior experience with sales incentive compensation and/or ICM tools
- Knowledge of the Salesforce CRM platform and underlying data structures (Products, Opportunities, Accounts, etc.).
- Experience operating in a highly audited, SOX-compliant data environment.
More about this job
Responsibilities
Translate global incentive compensation processes and decisions into clear requirements, process flows, and implementable solutions, while driving system improvements and aligning business and technical partners. Manage project plans, delivery cadence, risks, sign-offs, user acceptance testing, and implementation for compensation and systems initiatives.
Requirements
Requires 5–7+ years of experience in business systems, incentive compensation, finance operations, or adjacent SaaS operations, with a record of delivering requirements through to a live process or system. Candidates should have strong communication, presentation, analytical, and process-management skills, and be comfortable with program delivery, systems work, business requirements documents, project plans, and user acceptance testing.
Skills
- Business Systems Analysis
- Incentive Compensation
- Requirements Gathering
- Process Design
- Project Management
- User Acceptance Testing
- Implementation
- Stakeholder Management
- Risk Management
- Executive Communication
- Tableau
- Salesforce Reporting
- Salesforce CRM
- Data Analysis
- SOX Compliance
- Process Management
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Management & Leadership
- Technology
- Data & Analytics
- Sales
Keywords
- Global Incentive Compensation
- Business Systems
- Finance Operations
- SaaS Operations
- Requirements Gathering
- Process Flows
- Process Improvement
- Systems Improvement
- Project Management
- Milestones
- Dependencies
- Risk Management
- Stakeholder Alignment
- User Acceptance Testing
- Implementation
- Tableau Dashboards
- Salesforce Reporting
- Salesforce CRM
- Products
- Opportunities
- Accounts
- Sales Incentive Compensation
- Incentive Compensation Management Tools
- SOX Compliance
- Audited Data Environment
- GTM Partners
- Executive Presentations