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Added 3 mins ago
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Manager, Facilities
OpenText
Waterloo, ON
- Full-time
The Manager, Facilities Management is the senior site leader responsible for the safe, reliable, compliant, and cost-effective operation of OpenText’s Waterloo real estate portfolio,…
Added 3 mins ago
IC
Manager, Talent Development- EN
IAMGOLD Corporation
Toronto, ON
- Full-time
Help shape how talent grows across IAMGOLD. As Manager, Talent Development, you will design and evolve global programs that strengthen leadership capability, support operational…
Added 3 mins ago
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PROJECTS COORDINATOR
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Project Manager, US & Facilities, the Projects Coordinator is responsible for planning, coordinating, and executing minor capital projects, facility improvements,…
Added 3 mins ago
BD
CRM & Lifecycle Marketing Specialist
Book Depot Inc.
St. Catharines, ON
- Full-time
…strategic direction of the Senior Customer Experience & Retention Manager, this role builds and maintains the CRM infrastructure and day-to-day loyalty operations that power relevant,…
Added 3 mins ago
TS
Maintenance Specialist
The Salvation Army in Canada
Newmarket, ON
- Full-time
…work, which includes obtaining quotes for approvals by Property Manager for the work; hiring contractors, with prior approval and overseeing the project from start to…
Added 3 mins ago
FG
Senior Accountant
Freybe Gourmet Foods Ltd.
Langley (District), BC · Langley, BC
- $75,000 to $80,000 CAD / year
- Full-time
We’re looking for an experienced Senior Accountant to join our team in Langley, BC. Reporting to the Financial Manager, you’ll play a key role in our day-to-day financial operations, from…
Added 4 mins ago
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Wealth Operations Analyst I
TD
Toronto, ON
- Full-time
Identify, document, and investigate processes / exceptions arising from transactions / processes beyond first level operations service delivery
Added 4 mins ago
Program Manager, Project Management Office
EXL
Canada
The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management…
Added 4 mins ago
G Licence Truck Driver
Diabetes Canada / National Diabetes Trust
Cambridge, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 4 mins ago
Manager, Digital Channels (YouTube)
Blue Ant Media Inc.
Toronto, ON
Blue Ant Media is seeking a Manager, Digital Channels to lead the strategy, growth, and revenue optimization of a segment of its YouTube channel portfolio. This role will oversee channel…
Added 4 mins ago
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Senior Project Manager
BGIS
Ottawa, ON
- Full-time
Project will be initiated immediately; Project manager works with the operations team to identify and collect requirements.
Added 4 mins ago
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Bilingual Operations Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and…
Added 4 mins ago
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Manager, Workday & HR Platforms
Canadian Tire Corporation
Toronto, ON · Calgary, AB
- Full-time
…Resources technology environment. Reporting to the Chapter Manager, Workday & HR Platforms, you are a key member of the HR Technology team, providing functional and technical expertise…
Added 4 mins ago
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Technical Service Analyst
Boeing
Ottawa, ON · CAN - Ottawa, Canada
- Full-time
Boeing Canada Operations Ltd. is seeking a Technical Service Analyst to support the Canadian Chinook Medium-to-Heavy Lift Helicopter Program (MHLH) reporting to the MHLH Technical…
Added 4 mins ago
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Technical Service Analyst
Boeing
Ottawa, ON · CAN - Ottawa, Canada
- Full-time
Boeing Canada Operations Ltd. is seeking a Technical Service Analyst to support the Canadian Chinook Medium-to-Heavy Lift Helicopter Program (MHLH) reporting to the MHLH Technical…
Added 18 mins ago
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Senior Manager, Workplace & Travel
AIMCo
AB · Calgary, AB
- Full-time
At AIMCo, a great workplace is a key enabler of our people and our investment success. As Senior Manager, Workplace & Travel, you will lead our workplace experience, facilities, corporate…
Added 33 mins ago
MD
Grants Specialist - Grants Specialist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…agencies. It also assists the Administrative Services Section Manager with special projects as…
Added 33 mins ago
CS
Capital Project Manager
CQ Search Group Ltd.
Oshawa, ON · Greater Oshawa Metropolitan Area
- $130,000 to $140,000 CAD / year
- Full-time
Our client, a leading CPG manufacturing organization, is seeking an experienced Engineering/Capital project Manager to lead and execute large-scale capital projects across its manufacturing…
Added 48 mins ago
AP
Senior Manufacturing Systems Engineer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
The Senior Manufacturing Systems Engineer provides technical leadership across manufacturing operations, process optimization, reliability improvement, capital planning, and operational…
Added 48 mins ago
OC
Business Development Manager
Ontario Clean Water Agency
Kirkland Lake, ON · OCWA - Kirkland Lake WWT
- Full-time
…territory/region while working with service delivery teams (such as our Operations and Engineering Teams); renew current contracts and obtain new business through close collaboration with…
Added 48 mins ago
TI
Customer Success Manager
Trane Italia
Montreal, QC
- Full-time
We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you…
Added 1 hour ago
OP
Maintenance Contract Supervisor
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Mississauga, ON
- $90,700 to $133,653 CAD / year
- Full-time
Are you a motivated leader with experience in infrastructure operations or maintenance management? The Ministry of Transportation is seeking a Maintenance Contract Supervisor to support the…
Added 1 hour ago
TC
Operations Manager - Church Planting
The Christian Reformed Church in North America
Remote, Canada
- Full-time
- Remote
The Operations Manager oversees the daily management of the Church Planting Core Initiative, ensuring effective workflows, processes, and financial systems are in place. This role…
Added 1 hour ago
Office Manager
F12.net
Toronto, ON · North York, ON
The Position: Reporting to the Business Operations Manager, you will build and maintain strong relationships both internally and externally with clients and vendors and will work to ensure…
Added 1 hour ago
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Technical Manager Heavy Civil Construction
Hays
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $190,000 CAD / year
- Full-time
As the technical manager, you will provide technical and design leadership across Pre-Construction pursuits and major projects. Working across the full pursuit and delivery life cycle, the…

Salesforce Partner Canada

Product Manager - License and Entitlement Operations

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Description

The Experience

Join Product Operations to own licensing and entitlements for new product launches at Salesforce. You'll turn packaging and pricing decisions into the licenses, entitlements, and selling rules that shape how customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Recommend license and entitlement structures to Product and Pricing teams, tying each option back to the business outcome you want.
Validate license and entitlement compatibility, and make sure each one maps correctly to license containers and to SKU and product records in our CRM.
Keep traceability from SKU to license to entitlement to feature, so every sellable item provisions what the customer bought.
Partner with Engineering and Provisioning on how entitlements behave in the product, including hard vs. soft limits, overage handling, and trial-to-paid conversion.
Build licensing governance into the NPI process for all new launches and repackaging efforts, moving strategy and technical validation earlier. Own license and entitlement sign-off for launches.
Train Product Operations project leads to run baseline project-level reviews, and rebalance review work between them and this role as NPI volume changes.
Create operating standards, including QA checklists, configuration menu options, and use cases. Develop enablement materials that support scalable, agentic question answering for product and pricing stakeholders.
Close current licensing gaps. Define an ownership model for cross-cloud licensing decisions between Product and Prod Ops (including legacy products), with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our model.
Assess financial and operational impact. Evaluate how usage-based pricing affects ACV, bookings, revenue recognition, forecasting, and sales compensation. Work with Finance, Deal Desk, and Sales Comp so new models fit approval workflows, discounting rules, and quota crediting.
Assess the experience each design creates for customers (buying, provisioning, usage visibility), sellers (quoting, configuration), and internal operators (order management, support, renewals).
Translate technical licensing capabilities and constraints into clear business terms, covering options, tradeoffs, and recommendations. Bring feasibility issues into packaging discussions early, before launch commitments are made.
Write and maintain launch documentation, standards, and playbooks. Build and maintain a central licensing resource with our provisioning team that shows which tools exist, who owns what, and how licensing choices affect commercial outcomes.

You're Our Person If...

You have 7+ years in product management, engineering, commercial operations, IT, or a similar role at a SaaS or enterprise software company, including 2+ years leading technical cross-functional programs.
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
You've taken new products or pricing models from packaging concept to launch as a product manager or engineer.
You can develop business and technical requirements that drive the product and engineering roadmap for license construction, data model enhancements, and stakeholder tooling.
You can read, write, and troubleshoot XML (structure, attributes, namespaces, schema validation) and catch errors in license and entitlement definitions before they reach production.
You use SOQL, SQL, and AI tools to query product, license, and entitlement data, find mapping gaps, and audit catalog consistency.
You can master the data model for licenses and entitlements and drive requirements to update it as commercial and product needs evolve.
You work with source control (e.g., Git) and structured engineering release processes for configuration changes.

Even Better If...

You're familiar with metadata-driven platforms such as Salesforce metadata and CPQ/Revenue Cloud.
You've set structure and standards in ambiguous environments where none existed.
You can go deep on license mechanics with engineers, then summarize the decision and its impact for executives in a few sentences.
You've driven alignment across Pricing, Product, Finance, Sales, and Engineering without direct authority.
You bring strong systems thinking and attention to detail, since a single mapping error can block provisioning or misstate revenue.

Apply About employer

More about this job

Responsibilities

Own licensing and entitlement design, governance, validation, and sign-off for product launches, ensuring accurate mappings from SKUs through licenses and entitlements to product features. Assess commercial and operational impacts, align cross-functional stakeholders, and maintain standards, documentation, playbooks, and licensing resources.

Requirements

Requires 7+ years of relevant experience, including 2+ years leading technical cross-functional programs, and experience with SaaS licensing or product development and taking products or pricing models from concept to launch. Candidates should be able to work with XML, SOQL, SQL, AI tools, data models, and source control, and translate technical licensing needs into business and engineering requirements.

Skills

Product Management
Licensing And Entitlement Design
SaaS Product Development
Cross-Functional Program Leadership
Business And Technical Requirements
XML
SOQL
SQL
AI Tools
Data Modeling
Source Control
Git
Pricing Strategy
Financial Impact Analysis
Stakeholder Alignment
Systems Thinking

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Product Operations
Licensing
Entitlements
Product Launches
New Product Introduction
Pricing Strategy
Packaging
SKU
CRM
Provisioning
XML
SOQL
SQL
AI Tools
Data Modeling
Git
Source Control
Salesforce Metadata
CPQ
Revenue Cloud
Usage-Based Pricing
ACV
Bookings
Revenue Recognition
Sales Compensation
M&A
Cross-Functional Programs
License Governance
Configuration Management

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