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Added 4 mins ago
Technology Lead - Databricks Admin
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The role supports our client’s enterprise data modernization initiatives by ensuring a robust, scalable, and secure Databricks platform for analytics and engineering teams.
Added 4 mins ago
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Added 5 hours ago
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…on architecture blueprints, capabilities models, and proven enterprise…
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Added 7 hours ago
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Solutions Designer- Canada Public Sector, Federal
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Director Solution Architect
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Toronto, ON
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…on architecture blueprints, capabilities models, and proven enterprise…
Added 10 hours ago
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Added 11 hours ago
Solution Architect - CRM - Senior - RQ11560
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Added 12 hours ago
Senior Mulesoft Software Engineer
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Toronto, ON · Waterloo, ON
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Added 12 hours ago
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Salesforce Partner Canada

Senior Technical Consultant - PubSec

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Sep 22, 2026

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Original job description

Description

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Senior Technical Consultant supports a work stream in sophisticated enterprise customer engagements, partnering with key collaborators to achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong solution and technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.

Senior Technical Consultants demonstrate thought leadership in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Senior Technical Consultants deliver technical solutions to meet the customer’s business and technical requirements. They lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.

YOUR IMPACT: Responsibilities

Become a highly certified and recognized Salesforce expert
Help clients consistently meet/exceed goals and metrics
Contribute to customer success through front and backend solution development and release management
Deliver high client satisfaction (CSAT)
Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
Ability to up-skill on AI Fluency and an AI-Native delivery methodology, utilizing AI tools, developer assistants (e.g., Agentforce Vibes, Cursor, Claude) and agentic evaluation frameworks to accelerate implementation across projects. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution. Lead the evaluation of business and technical requirements from a senior level.
Identification and proactive management of risk areas and commitment to seeing an issue through to complete resolution.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues.

Minimum Qualifications

Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management. See below.
Experience as an Architect or Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.
2+ years experience as an Architect or Senior Developer in a mid to large-sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.
Experience with key areas of enterprise architecture, including integration technologies, single sign-on, and master data management
Experience with Waterfall and/or Agile implementation methodologies.
Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
Polished speaker with the ability to evangelize best practices at various levels within a large organization.
A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences.
Travel to client site (average of 25%), but maybe higher or lower based on the client engagement.
Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.

Role

Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:

Salesforce Certified Platform Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer
Salesforce Certified Agentforce Service Consultant
Salesforce Certified Agentforce Sales Consultant
Salesforce Certified Agentforce Specialist
Salesforce Certified JavaScript Developer

Preferred Qualifications

Leadership Qualities

PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
TRUST: Trust the company’s core values
ADAPTABLE: Excels in high levels of uncertainty and change

Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be eligible to obtain clearance as a condition of employment.

Reliability Clearance: Requires providing 5 years of verifiable work and residence history, generally from within Canada

Secret Clearance: Requires providing 10 years of verifiable work and residence history, generally from within Canada

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

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More about this job

Responsibilities

The Senior Technical Consultant supports enterprise customer engagements by delivering technical solutions and providing expert guidance on architecture and integration. They manage project risks, lead technical design, and mentor team members to ensure successful customer outcomes.

Requirements

Candidates must have at least 2 years of experience as an Architect or Senior Developer and the ability to obtain a Canadian Government Security Clearance. A bachelor's degree in a relevant field is required, along with strong expertise in enterprise architecture and Salesforce platforms.

Skills

Salesforce
Enterprise Architecture
Integration Technologies
Solution Architecture
Cloud Solutions
Mobile Solutions
Middleware
AI
Release Management
Agile
Waterfall
Technical Consulting
Business Process Optimization
Stakeholder Management
Change Management
Security Clearance

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Agentforce
CRM
AI
Enterprise Architecture
Integration
Single Sign-On
Master Data Management
Waterfall
Agile
Solution Architecture
Consulting
Cloud
Mobile
Middleware
Security Clearance
JavaScript
Platform Developer
Platform App Builder
Platform Administrator
Change Management
Technical Design
Software Engineering
Computer Science
Business Process
Customer Success
Mentorship
Risk Management
Strategic Initiatives
Deployment

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