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- Full-time
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Solution Architect III, Platform, FSI, Google Cloud
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Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
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Added 7 hours ago
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Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the…

Salesforce Partner Canada

Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Posting language: English
Posted: Oct 30, 2026

Original job description

Description

About the Role

The Solutions Architect, Salesforce Migrations is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod - building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.

This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future-state platform - accelerating timelines through automated playbooks and AI-assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.

Note: By applying to this Solutions Architect, Salesforce Migrations role your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.

What You'll Be Doing

Customer Engagement & Value Delivery

Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.

Strategic Partnerships & Tooling

Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion - reducing manual effort and compressing delivery timelines.
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.

Technical Expertise & Incident Response

Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
Act as the technical point of contact during major migration incidents - coordinating with Engineering and Product to protect the customer's operations during cutover phases.
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

What We're Looking For

Required Qualifications

8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications

Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Prior experience as an individual contributor leading multi-million dollar transformation engagements.
Salesforce AI Associate or Agentblazer certifications.

What's in It for You

You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology - with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.

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More about this job

Responsibilities

Lead complex Salesforce migration engagements from kickoff through go-live, owning technical delivery, project health, customer relationships, and measurable outcomes. Coordinate with account teams, global delivery partners, Product, and Engineering while using AI and automation tools to accelerate migrations and resolve technical issues.

Requirements

Requires 8 or more years of experience in professional services, customer success, or technical consulting, with a focus on large-scale platform migrations, plus hands-on expertise in at least one specified Salesforce cloud or Tableau. Candidates should be skilled in stakeholder engagement, global delivery models, Salesforce platforms, AI or automation tools, and cloud integrations; a degree or equivalent experience is required.

Skills

Salesforce Migration
Solutions Architecture
Customer Engagement
Project Delivery
Stakeholder Management
Marketing Cloud
Data Cloud
Revenue Cloud
Tableau
AI Agents
Prompt Engineering
Automation
Data Mapping
Code Conversion
Incident Response
Global Delivery Coordination

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Marketing Cloud
Marketing Cloud Engagement
Marketing Cloud Intelligence
Data 360
Data Cloud
Revenue Cloud
CPQ
Billing
Tableau
AI Agents
Prompt Engineering
Automation Toolkits
Data Mapping
Code Conversion
Migration Playbooks
Cloud Architecture
Professional Services
Customer Success
Technical Consulting
Global Delivery Center
Offshore Delivery
Telephony Integration
Third-Party Data Sources
Self-Service Portals
CPQ Specialist Certification

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