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Added 3 mins ago
GT
Account Executive
Greenlight Tech Staffing
Mississauga, ON
- Full-time
Company Description Greenlight Tech is a specialized transformation execution and advisory partner helping organizations deliver complex Cloud, Data, Security, and AI programs. The company…
Added 4 mins ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Ability to navigate change and lead HR transformation initiatives.
Added 18 mins ago
Director, Information Technology & Enterprise Systems
International Business University
Toronto, ON
Lead Transformation. Drive Digital Innovation. Shape the Future.
Added 18 mins ago
A
Talent Management Consultant
Accenture
Calgary, AB
- Full-time
Lead engagements using analytics to drive insights and design end-to-end Organizational Transformation programs (Digital, Cloud, M&A, Enterprise and Functional)
Added 18 mins ago
P
Director, Data Enablement
PwC
Toronto, ON
- Full-time
Lead executive-level client engagements focused on data strategy, platform modernization, analytics transformation, and AI readiness.
Added 18 mins ago
Customer Account Executive II
Nitro
Toronto, ON
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Added 18 mins ago
SL
AVP, CXO Strategy & Transformation
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Reporting to the Vice-President, Experience, Planning and Transformation, CXO, the AVP, CXO Strategy & Transformation will help drive the development and stewardship of an integrated CXO…
Added 33 mins ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
As AVP, GTO Strategy & Transformation, you will lead GTO's strategy, transformation agenda, and multi-year roadmap, while also overseeing the GTO global AI platform roadmap. Your focus will…
Added 33 mins ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
Division & Section: Customer Experience, Business Transformation & Sustainment
Added 34 mins ago
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Vice-Président TI (Développement Logiciel)
DELAN - IT Talent Solutions
Brossard, QC
- Full-time
Expérience à la tête d'une transformation logicielle d'envergure
Added 48 mins ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
Division & Section: Customer Experience, Business Transformation & Sustainment
Added 1 hour ago
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Operating Model & Organizational Consultant
VML Enterprise Solutions
Toronto, ON
- Full-time
…world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts…
Added 1 hour ago
Plant Manager
PFX Group
Nisku, AB
…continued growth, we are seeking an experienced, Plant Manager to lead our complex manufacturing and distribution operations. Reporting to the Vice President of Canadian Operations the…
Added 1 hour ago
FO
Manager, Programs Outreach - Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…the quality of life for people in Canada by accelerating a transformation to sustainable and resilient…
Added 1 hour ago
TG
Production Manager
Trench Group GmbH
Pickering, ON
- $115,000 to $150,000 CAD / year
Lead digital transformation initiatives across planning and scheduling processes, ensuring successful adoption and sustainable results.
Added 1 hour ago
U
Finance Business Partner
Univeris
Toronto, ON
- Full-time
…operates with high self-sufficiency, and is eager to drive finance transformation through process improvement and AI. You will work actively in NetSuite and play a meaningful role in…
Added 1 hour ago
Director of Digital Operations
Sonance Wealth Partners
Toronto, ON
…service partners and vendors to a high standard. You will also lead practical AI adoption and develop policies for safe, compliant technology…
Added 1 hour ago
T
Senior Manager, Procurement Portfolio Advisor
TD
Toronto, ON
- Full-time
…stakeholders, enabling data-driven decision making, strategic planning, transformation, and enterprise-wide alignment of procurement…
Added 1 hour ago
MA
Website Transformation Digital Communications Specialist
Manpower Alberta
Calgary, AB
- Contract
We are seeking a strategic Digital Communications Specialist to lead the business and content transformation of our corporate website ecosystem. Rather than writing code or configuring…
Added 1 hour ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
The Vice President will lead the evolution of the sales organization from traditional product and technical focused selling toward integrated systems, solutions and value-based selling.…
Added 1 hour ago
U
Finance Business Partner
Univeris
Toronto, ON
- $90,000 to $100,000 CAD / month
- Full-time
…operates with high self-sufficiency, and is eager to drive finance transformation through process improvement and AI. You will work actively in NetSuite and play a meaningful role in…
Added 1 hour ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
…Operations Centre, supported by artificial intelligence, to lead a strategic team at the heart of the transformation and modernization of our cyber defense…
Added 1 hour ago
MH
Head of AI Transformation
Maya HTT
Remote, Canada
- Full-time
- Remote
We are hiring a Head of AI Transformation to own Maya HTT's AI strategy and prove it in production across our development, services and reseller businesses. This is a player-coach role:…
Added 1 hour ago
M
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, Canada
- Full-time
- Remote
// Masabi is seeking an experienced Lead Program Manager to lead the end-to-end implementation and delivery of a major, multi-year transit technology modernization program in North America.…
Added 1 hour ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
Set an ambitious vision for and lead a global team of 8 experts across Enablement Business Partnering, Program Development, Operations, and AI.

Salesforce

Manager, Product, Pricing & Integrations Operations

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Join Product Operations to own licensing and entitlements for new product launches at Salesforce. You'll turn packaging and pricing decisions into the licenses, entitlements, and selling rules that shape how customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Recommend license and entitlement structures to Product and Pricing teams, tying each option back to the business outcome you want.
Validate license and entitlement compatibility, and make sure each one maps correctly to license containers and to SKU and product records in our CRM.
Keep traceability from SKU to license to entitlement to feature, so every sellable item provisions what the customer bought.
Partner with Engineering and Provisioning on how entitlements behave in the product, including hard vs. soft limits, overage handling, and trial-to-paid conversion.
Build licensing governance into the NPI process for all new launches and repackaging efforts, moving strategy and technical validation earlier. Own license and entitlement sign-off for launches.
Train Product Operations project leads to run baseline project-level reviews, and rebalance review work between them and this role as NPI volume changes.
Create operating standards, including QA checklists, configuration menu options, and use cases. Develop enablement materials that support scalable, agentic question answering for product and pricing stakeholders.
Close current licensing gaps. Define an ownership model for cross-cloud licensing decisions between Product and Prod Ops (including legacy products), with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our model.
Assess financial and operational impact. Evaluate how usage-based pricing affects ACV, bookings, revenue recognition, forecasting, and sales compensation. Work with Finance, Deal Desk, and Sales Comp so new models fit approval workflows, discounting rules, and quota crediting.
Assess the experience each design creates for customers (buying, provisioning, usage visibility), sellers (quoting, configuration), and internal operators (order management, support, renewals).
Translate technical licensing capabilities and constraints into clear business terms, covering options, tradeoffs, and recommendations. Bring feasibility issues into packaging discussions early, before launch commitments are made.
Write and maintain launch documentation, standards, and playbooks. Build and maintain a central licensing resource with our provisioning team that shows which tools exist, who owns what, and how licensing choices affect commercial outcomes.

You're Our Person If...

You have 7+ years in product management, engineering, commercial operations, IT, or a similar role at a SaaS or enterprise software company, including 2+ years leading technical cross-functional programs.
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
You've taken new products or pricing models from packaging concept to launch as a product manager or engineer.
You can develop business and technical requirements that drive the product and engineering roadmap for license construction, data model enhancements, and stakeholder tooling.
You can read, write, and troubleshoot XML (structure, attributes, namespaces, schema validation) and catch errors in license and entitlement definitions before they reach production.
You use SOQL, SQL, and AI tools to query product, license, and entitlement data, find mapping gaps, and audit catalog consistency.
You can master the data model for licenses and entitlements and drive requirements to update it as commercial and product needs evolve.
You work with source control (e.g., Git) and structured engineering release processes for configuration changes.

Even Better If...

You're familiar with metadata-driven platforms such as Salesforce metadata and CPQ/Revenue Cloud.
You've set structure and standards in ambiguous environments where none existed.
You can go deep on license mechanics with engineers, then summarize the decision and its impact for executives in a few sentences.
You've driven alignment across Pricing, Product, Finance, Sales, and Engineering without direct authority.
You bring strong systems thinking and attention to detail, since a single mapping error can block provisioning or misstate revenue.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.For Ontario-based roles, the base salary hiring range for this position is CAD 107,200 to CAD 147,400 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.This posting is to fill a vacancy on our team, unless otherwise noted.

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More about this job

Responsibilities

You will own the licensing and entitlement design for new product launches, translating packaging and pricing decisions into actionable selling rules. You will also partner with engineering, finance, and sales operations to ensure provisioning systems accurately reflect business requirements and commercial outcomes.

Requirements

Candidates must have 7+ years of experience in product management, engineering, or commercial operations within a SaaS environment, including 2+ years leading technical cross-functional programs. Proficiency in data modeling, XML, and SQL is required to manage complex licensing structures and ensure catalog consistency.

Skills

Product Management
Licensing
Entitlement Design
SaaS
XML
SOQL
SQL
Data Modeling
Cross-functional Leadership
Pricing Strategy
Provisioning Systems
Technical Requirements
Git
Salesforce Metadata
CPQ
Revenue Cloud

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Licensing
Entitlements
SaaS
Salesforce
Pricing Strategy
Provisioning
XML
SOQL
SQL
Data Model
Git
CPQ
Revenue Cloud
NPI
ACV
Sales Compensation
Metadata
Engineering
Finance
Product Management
Commercial Operations
Technical Validation
Governance
Agentforce
AI CRM
Business Requirements
Launch Documentation
Systems Thinking
Cross-cloud Licensing

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