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Added 3 mins ago
MM
Technical Leader
Martell Media
Waterloo, ON
- Full-time
This is a player-coach role for someone who can move fluidly between architecture, product decisions, hands-on development, and team leadership. You'll partner closely with the Business…
Added 4 mins ago
W
Senior Salesforce Developer
Webflow
Remote, Canada
- Full-time
- Remote
…stakeholders and the broader Enterprise Technology team to turn business needs into clean, durable…
Added 18 mins ago
E
Ecam - Account Executive Oil, Gas & Mining - 75k-90k + com - Calgary or Edmonton
ECAM
Calgary, AB
- Full-time
A proven, verifiable track record of new business development - numbers, percentages, rankings, or awards that back up the claim.
Added 18 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
…setting strategy and building processes that scale with the business, ideally in B2B SaaS Support or Customer…
Added 18 mins ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
…sellers to strengthen sales execution, accelerate capability development, and drive measurable business…
Added 18 mins ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
…value your ability to build practical solutions and improve business results more than a long marketing track…
Added 18 mins ago
RI
Senior Marketing Manager
Rentokil Initial
Milton, ON
- $100,000 to $130,000 CAD / year
- Full-time
…quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and…
Added 48 mins ago
PC
Marketing Manager
PRI Consultants
Toronto, ON
- Full-time
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent experience.
Added 49 mins ago
LB
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
- Full-time
A track record of shipping. You've built enterprise SaaS or B2B products, and in the last 24 months you shipped an Agentic or LLM-powered product you contributed to hands-on. You can point…
Added 49 mins ago
TI
Go-to-Market (GTM) Growth Manager
TRSB Inc.
Montreal, QC
- Full-time
You will work closely with our GTM Director, Marketing team and Business Development team to identify the right companies, find the right people, create highly relevant outreach, launch…
Added 49 mins ago
GE
Outside Sales Representative
Greywolf Equipment
Delta, BC
- Full-time
Minimum of 2–3 years of experience in an outside B2B sales role, preferably with a strong focus on prospecting and new business development;
Added 49 mins ago
Y
B2B Outbound SDR - Sales Development Representative
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 1 hour ago
S
Manager, Technical Consulting
Staffbase
Canada
- $105,000 to $141,000 CAD / year
Lead and develop the Technical Consultants in North America, including hiring, coaching, performance management, and career development
Added 1 hour ago
Outside Sales Representative
Axiom Builders
Delta, BC
Minimum of 2–3 years of experience in an outside B2B sales role, preferably with a strong focus on prospecting and new business development;
Added 1 hour ago
SP
Manager, Product, Pricing & Integrations Operations
Salesforce Partner Canada
Toronto, ON
- Full-time
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
Added 1 hour ago
WM
Inside Sales Representative
Williams Machinery
Surrey, BC
- Full-time
We're looking for a driven, competitive salesperson who knows how to turn conversations into customers. This is a B2B sales opportunity for someone who enjoys prospecting, opening doors,…
Added 1 hour ago
WM
Territory Sales Representative
Williams Machinery
Surrey, BC
- Full-time
BUILD YOUR TERRITORY. WIN NEW BUSINESS. GROW YOUR INCOME.
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…web, and collateral, partnering with Marketing, Sales, Product Development, and…
Added 1 hour ago
KM
Representant en ventes technologiques (Charlottetown, Prince Edward Island)
Konica Minolta Business Solutions Canada
Charlottetown, PE
- Full-time
As an Account Executive, you will provide professional and ethical representation of Konica Minolta Business Solutions to the office product & services marketplace. You will be a Konica…
Added 2 hours ago
Customer Account Executive III (Hybrid)
Nitro
Toronto, ON
…management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune…
Added 2 hours ago
E
Vice President / VICE-PRÉSIDENT(E), MARKETING
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
✅ Accelerate Growth: Develop impactful B2B and B2C marketing strategies focused on customer acquisition, lead generation, brand positioning, and revenue growth.
Added 2 hours ago
Senior Business Development Manager
Convera
Montreal, QC
As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to drive sales of complex…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…

Salesforce

Manager, Product, Pricing & Integrations Operations

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Join Product Operations to own licensing and entitlements for new product launches at Salesforce. You'll turn packaging and pricing decisions into the licenses, entitlements, and selling rules that shape how customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Recommend license and entitlement structures to Product and Pricing teams, tying each option back to the business outcome you want.
Validate license and entitlement compatibility, and make sure each one maps correctly to license containers and to SKU and product records in our CRM.
Keep traceability from SKU to license to entitlement to feature, so every sellable item provisions what the customer bought.
Partner with Engineering and Provisioning on how entitlements behave in the product, including hard vs. soft limits, overage handling, and trial-to-paid conversion.
Build licensing governance into the NPI process for all new launches and repackaging efforts, moving strategy and technical validation earlier. Own license and entitlement sign-off for launches.
Train Product Operations project leads to run baseline project-level reviews, and rebalance review work between them and this role as NPI volume changes.
Create operating standards, including QA checklists, configuration menu options, and use cases. Develop enablement materials that support scalable, agentic question answering for product and pricing stakeholders.
Close current licensing gaps. Define an ownership model for cross-cloud licensing decisions between Product and Prod Ops (including legacy products), with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our model.
Assess financial and operational impact. Evaluate how usage-based pricing affects ACV, bookings, revenue recognition, forecasting, and sales compensation. Work with Finance, Deal Desk, and Sales Comp so new models fit approval workflows, discounting rules, and quota crediting.
Assess the experience each design creates for customers (buying, provisioning, usage visibility), sellers (quoting, configuration), and internal operators (order management, support, renewals).
Translate technical licensing capabilities and constraints into clear business terms, covering options, tradeoffs, and recommendations. Bring feasibility issues into packaging discussions early, before launch commitments are made.
Write and maintain launch documentation, standards, and playbooks. Build and maintain a central licensing resource with our provisioning team that shows which tools exist, who owns what, and how licensing choices affect commercial outcomes.

You're Our Person If...

You have 7+ years in product management, engineering, commercial operations, IT, or a similar role at a SaaS or enterprise software company, including 2+ years leading technical cross-functional programs.
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
You've taken new products or pricing models from packaging concept to launch as a product manager or engineer.
You can develop business and technical requirements that drive the product and engineering roadmap for license construction, data model enhancements, and stakeholder tooling.
You can read, write, and troubleshoot XML (structure, attributes, namespaces, schema validation) and catch errors in license and entitlement definitions before they reach production.
You use SOQL, SQL, and AI tools to query product, license, and entitlement data, find mapping gaps, and audit catalog consistency.
You can master the data model for licenses and entitlements and drive requirements to update it as commercial and product needs evolve.
You work with source control (e.g., Git) and structured engineering release processes for configuration changes.

Even Better If...

You're familiar with metadata-driven platforms such as Salesforce metadata and CPQ/Revenue Cloud.
You've set structure and standards in ambiguous environments where none existed.
You can go deep on license mechanics with engineers, then summarize the decision and its impact for executives in a few sentences.
You've driven alignment across Pricing, Product, Finance, Sales, and Engineering without direct authority.
You bring strong systems thinking and attention to detail, since a single mapping error can block provisioning or misstate revenue.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.For Ontario-based roles, the base salary hiring range for this position is CAD 107,200 to CAD 147,400 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.This posting is to fill a vacancy on our team, unless otherwise noted.

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More about this job

Responsibilities

You will own the licensing and entitlement design for new product launches, translating packaging and pricing decisions into actionable selling rules. You will also partner with engineering, finance, and sales operations to ensure provisioning systems accurately reflect business requirements and commercial outcomes.

Requirements

Candidates must have 7+ years of experience in product management, engineering, or commercial operations within a SaaS environment, including 2+ years leading technical cross-functional programs. Proficiency in data modeling, XML, and SQL is required to manage complex licensing structures and ensure catalog consistency.

Skills

Product Management
Licensing
Entitlement Design
SaaS
XML
SOQL
SQL
Data Modeling
Cross-functional Leadership
Pricing Strategy
Provisioning Systems
Technical Requirements
Git
Salesforce Metadata
CPQ
Revenue Cloud

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Licensing
Entitlements
SaaS
Salesforce
Pricing Strategy
Provisioning
XML
SOQL
SQL
Data Model
Git
CPQ
Revenue Cloud
NPI
ACV
Sales Compensation
Metadata
Engineering
Finance
Product Management
Commercial Operations
Technical Validation
Governance
Agentforce
AI CRM
Business Requirements
Launch Documentation
Systems Thinking
Cross-cloud Licensing

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