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Added 4 mins ago
Account Manager
Mentimeter
Toronto, ON
Develop a strategy for best-in-class scalable customer expansion and customer success
Added 4 mins ago
Production Worker
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
Other duties as assigned by supervisor or manager.
Added 4 mins ago
Retail Store Manager - Place Montreal Trust
Laura Canada
Montreal, QC
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 4 mins ago
Install Manager
Reliance Home Comfort
Richmond Hill, ON
By joining Reliance as a Water Heater Install Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 4 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 4 mins ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 4 mins ago
QH
Store Manager
QE Home
Grande Prairie, AB
- Full-time
…of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of our operations; guiding your team, driving sales, and cultivating a warm, welcoming store…
Added 4 mins ago
KC
Logistics Coordinator
Kadant Carmanah
Surrey, BC
- Full-time
Working closely with the Logistics Manager, Operations, Stores, Production, Purchasing, and Sales teams, this position plays an important role in ensuring customer orders are shipped on…
Added 5 mins ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…automation, and other enabling technologies, including employee and manager…
Added 5 mins ago
TP
Project Manager - New Equipment
Total Power Limited
Calgary, AB
- Full-time
…timely execution and coordination of projects, and to ensure customer satisfaction. The ability to combine professional technical, application and customer service expertise will be a key…
Added 5 mins ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
Proven success working with diverse teams including plant leadership, operations, maintenance, and quality to drive aligned improvements.
Added 19 mins ago
A
CCaaS Developer
Accenture
Montreal, QC
- Full-time
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design;…
Added 19 mins ago
U
Production Supervisor (Afternoon Shift) - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Train, mentor, and guide plant personnel to success while maintaining morale and safety. You will be responsible for ensuring adequate level of performance, discipline, integrity, and…
Added 19 mins ago
T
Personal Banking Associate - L'Île-Perrot (18.75 hours)
TD
Notre-Dame-de-l'Île-Perrot, QC
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 19 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 19 mins ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 19 mins ago
Product Manager, Terminal Payments
Stripe
Toronto, ON
As the product manager responsible for enterprise success within Terminal Payments, you’ll deliver an end-to-end payments and commerce platform for enterprise users. You’ll work directly…
Added 34 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
St. Paul, AB · Vermilion, AB
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 34 mins ago
G
AI Product Builder - IoT & Data Intelligence (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
You will turn ambiguous customer and operational problems into working products. This is not a traditional developer role and not a pure product manager role. You work across product…
Added 34 mins ago
G
Customer Success & Growth Manager (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Location: Mississauga, Ontario (hybrid) · Type: Full-time, permanent · Hours: 40 hours/week, Monday to Friday · Team: Customer Success · Travel: Regular travel to customer sites is required
Added 34 mins ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
Reporting to the VP, Operations Cement, the Commissioning, Startup & Operational Readiness Manager serves as the cross-functional integrator for Finish Mill 4, bringing together the…
Added 34 mins ago
Manager, Strategic Initiatives(Ottawa) - 12 Month Temporary
Scotiabank
Ottawa, ON
The Manager, Strategic Initiatives is responsible for executing on medium-to-large initiatives and projects supporting Global Wealth Management, specifically focused on impacts to Global…

Salesforce

Manager, Product, Pricing & Integrations Operations

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Join Product Operations to own licensing and entitlements for new product launches at Salesforce. You'll turn packaging and pricing decisions into the licenses, entitlements, and selling rules that shape how customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Recommend license and entitlement structures to Product and Pricing teams, tying each option back to the business outcome you want.
Validate license and entitlement compatibility, and make sure each one maps correctly to license containers and to SKU and product records in our CRM.
Keep traceability from SKU to license to entitlement to feature, so every sellable item provisions what the customer bought.
Partner with Engineering and Provisioning on how entitlements behave in the product, including hard vs. soft limits, overage handling, and trial-to-paid conversion.
Build licensing governance into the NPI process for all new launches and repackaging efforts, moving strategy and technical validation earlier. Own license and entitlement sign-off for launches.
Train Product Operations project leads to run baseline project-level reviews, and rebalance review work between them and this role as NPI volume changes.
Create operating standards, including QA checklists, configuration menu options, and use cases. Develop enablement materials that support scalable, agentic question answering for product and pricing stakeholders.
Close current licensing gaps. Define an ownership model for cross-cloud licensing decisions between Product and Prod Ops (including legacy products), with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our model.
Assess financial and operational impact. Evaluate how usage-based pricing affects ACV, bookings, revenue recognition, forecasting, and sales compensation. Work with Finance, Deal Desk, and Sales Comp so new models fit approval workflows, discounting rules, and quota crediting.
Assess the experience each design creates for customers (buying, provisioning, usage visibility), sellers (quoting, configuration), and internal operators (order management, support, renewals).
Translate technical licensing capabilities and constraints into clear business terms, covering options, tradeoffs, and recommendations. Bring feasibility issues into packaging discussions early, before launch commitments are made.
Write and maintain launch documentation, standards, and playbooks. Build and maintain a central licensing resource with our provisioning team that shows which tools exist, who owns what, and how licensing choices affect commercial outcomes.

You're Our Person If...

You have 7+ years in product management, engineering, commercial operations, IT, or a similar role at a SaaS or enterprise software company, including 2+ years leading technical cross-functional programs.
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
You've taken new products or pricing models from packaging concept to launch as a product manager or engineer.
You can develop business and technical requirements that drive the product and engineering roadmap for license construction, data model enhancements, and stakeholder tooling.
You can read, write, and troubleshoot XML (structure, attributes, namespaces, schema validation) and catch errors in license and entitlement definitions before they reach production.
You use SOQL, SQL, and AI tools to query product, license, and entitlement data, find mapping gaps, and audit catalog consistency.
You can master the data model for licenses and entitlements and drive requirements to update it as commercial and product needs evolve.
You work with source control (e.g., Git) and structured engineering release processes for configuration changes.

Even Better If...

You're familiar with metadata-driven platforms such as Salesforce metadata and CPQ/Revenue Cloud.
You've set structure and standards in ambiguous environments where none existed.
You can go deep on license mechanics with engineers, then summarize the decision and its impact for executives in a few sentences.
You've driven alignment across Pricing, Product, Finance, Sales, and Engineering without direct authority.
You bring strong systems thinking and attention to detail, since a single mapping error can block provisioning or misstate revenue.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.For Ontario-based roles, the base salary hiring range for this position is CAD 107,200 to CAD 147,400 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.This posting is to fill a vacancy on our team, unless otherwise noted.

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More about this job

Responsibilities

You will own the licensing and entitlement design for new product launches, translating packaging and pricing decisions into actionable selling rules. You will also partner with engineering, finance, and sales operations to ensure provisioning systems accurately reflect business requirements and commercial outcomes.

Requirements

Candidates must have 7+ years of experience in product management, engineering, or commercial operations within a SaaS environment, including 2+ years leading technical cross-functional programs. Proficiency in data modeling, XML, and SQL is required to manage complex licensing structures and ensure catalog consistency.

Skills

Product Management
Licensing
Entitlement Design
SaaS
XML
SOQL
SQL
Data Modeling
Cross-functional Leadership
Pricing Strategy
Provisioning Systems
Technical Requirements
Git
Salesforce Metadata
CPQ
Revenue Cloud

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Licensing
Entitlements
SaaS
Salesforce
Pricing Strategy
Provisioning
XML
SOQL
SQL
Data Model
Git
CPQ
Revenue Cloud
NPI
ACV
Sales Compensation
Metadata
Engineering
Finance
Product Management
Commercial Operations
Technical Validation
Governance
Agentforce
AI CRM
Business Requirements
Launch Documentation
Systems Thinking
Cross-cloud Licensing

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