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Added 5 mins ago
Customer Account Executive III (Hybrid)
Nitro
Toronto, ON
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Added 5 mins ago
FL
Assistant Manager
Foot Locker
Oshawa, ON
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 5 mins ago
A
Senior Manager, Regulatory Affairs
AbbVie
Montreal, QC
- Full-time
…various types of regulatory submissions in support of AbbVie’s development and marketed products portfolio, including medical devices. These responsibilities are carried out in…
Added 5 mins ago
UI
Partner Integrations Lead
Upgrade, Inc.
Montreal, QC
- Full-time
Upgrade is looking for a Partner Integrations Lead for our Home Improvement product platform. In this pivotal role, you'll own and drive key partner onboarding initiatives, shaping seamless…
Added 5 mins ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…production plans. The manager connects demand, plant capacity, product mix, material availability, inventory health, and operational constraints to ensure risks are identified early and…
Added 5 mins ago
T
Chief Growth Officer
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- Full-time
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AR
Tooling Engineer Manager - Injection Mold - Automotive (35792)
Activ8 Recruitment & Solutions
Woodstock, ON
- $90,000 to $130,000 CAD / year
- Full-time
We are seeking an experienced Tooling Engineering Manager to lead the design, development, maintenance, and continuous improvement of injection molds and tooling systems. This position will…
Added 5 mins ago
PP
Director of Performance Marketing
Pok Pok
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- Full-time
Pok Pok is looking for a Director of Growth Marketing to lead and diversify our paid media acquisition engine.
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Account Manager
Mentimeter
Toronto, ON
World-class lead-generation from the Marketing and Product teams
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Intern Bachelors Test Eng
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Ottawa, ON · Kanata, ON
- Full-time
…Engineer Intern, primary responsibility will be to develop product test software/hardware and/or test equipment software/hardware and to validate/verify test cases and testing coverage at…
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Test Automation Developer
Christie Digital Systems Inc.
Kitchener, ON
…harnesses. This role requires knowledge and experience in coding, development of in-house tools, strong debugging skills and the ability to analyze and make recommendations based on test…
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LC
Gérant épicerie
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Chambly, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
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LC
Gérant charcuterie
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Trois-Rivières, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
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Gérant viande
Loblaw Companies Limited
Asbestos, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
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Purchasing Coordinator - Bilingual
Superior Plus Propane Talent Acquisition
Calgary, AB · Sainte-Catherine, QC
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 20 mins ago
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Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.
Added 20 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 20 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 20 mins ago
QH
Store Manager
QE Home
Grande Prairie, AB
- Full-time
Join QE Home’s vibrant retail team and take the lead in shaping the guest experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of…
Added 20 mins ago
TF
Plant Manager – Bed-in-a-Box Manufacturing
Trevor Frances Recruitment
Ajax, ON · Aurora, ON · Markham, ON · Oshawa, ON · Toronto, ON · Vaughan, ON
- Full-time
Support new product development and continuous improvement by integrating tools such as Lean, Six Sigma, and Kaizen into daily processes.
Added 20 mins ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 20 mins ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Halifax, NS
- Full-time
…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 20 mins ago
ML
Customer Supply Chain Representative
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
…include monitoring customer orders against expected draws on new product launches, batch allocating excess inventory, resolving delivery failures, and investigating customer penalties for…
Added 20 mins ago
D
Part-Time Supply Chain Operations & General Management Role
dewpoint
Toronto, ON
- Part-time
Strong operational and supply chain experience, preferably in an engineering, product development, or low-to-medium volume manufacturing environment.

Salesforce

Manager, Product, Pricing & Integrations Operations

Toronto, ON, Canada
Canada - Toronto, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Join Product Operations to own licensing and entitlements for new product launches at Salesforce. You'll turn packaging and pricing decisions into the licenses, entitlements, and selling rules that shape how customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Recommend license and entitlement structures to Product and Pricing teams, tying each option back to the business outcome you want.
Validate license and entitlement compatibility, and make sure each one maps correctly to license containers and to SKU and product records in our CRM.
Keep traceability from SKU to license to entitlement to feature, so every sellable item provisions what the customer bought.
Partner with Engineering and Provisioning on how entitlements behave in the product, including hard vs. soft limits, overage handling, and trial-to-paid conversion.
Build licensing governance into the NPI process for all new launches and repackaging efforts, moving strategy and technical validation earlier. Own license and entitlement sign-off for launches.
Train Product Operations project leads to run baseline project-level reviews, and rebalance review work between them and this role as NPI volume changes.
Create operating standards, including QA checklists, configuration menu options, and use cases. Develop enablement materials that support scalable, agentic question answering for product and pricing stakeholders.
Close current licensing gaps. Define an ownership model for cross-cloud licensing decisions between Product and Prod Ops (including legacy products), with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our model.
Assess financial and operational impact. Evaluate how usage-based pricing affects ACV, bookings, revenue recognition, forecasting, and sales compensation. Work with Finance, Deal Desk, and Sales Comp so new models fit approval workflows, discounting rules, and quota crediting.
Assess the experience each design creates for customers (buying, provisioning, usage visibility), sellers (quoting, configuration), and internal operators (order management, support, renewals).
Translate technical licensing capabilities and constraints into clear business terms, covering options, tradeoffs, and recommendations. Bring feasibility issues into packaging discussions early, before launch commitments are made.
Write and maintain launch documentation, standards, and playbooks. Build and maintain a central licensing resource with our provisioning team that shows which tools exist, who owns what, and how licensing choices affect commercial outcomes.

You're Our Person If...

You have 7+ years in product management, engineering, commercial operations, IT, or a similar role at a SaaS or enterprise software company, including 2+ years leading technical cross-functional programs.
You have experience constructing licensing or entitlements for B2B SaaS, or experience in the product and engineering development lifecycle for SaaS products.
You've taken new products or pricing models from packaging concept to launch as a product manager or engineer.
You can develop business and technical requirements that drive the product and engineering roadmap for license construction, data model enhancements, and stakeholder tooling.
You can read, write, and troubleshoot XML (structure, attributes, namespaces, schema validation) and catch errors in license and entitlement definitions before they reach production.
You use SOQL, SQL, and AI tools to query product, license, and entitlement data, find mapping gaps, and audit catalog consistency.
You can master the data model for licenses and entitlements and drive requirements to update it as commercial and product needs evolve.
You work with source control (e.g., Git) and structured engineering release processes for configuration changes.

Even Better If...

You're familiar with metadata-driven platforms such as Salesforce metadata and CPQ/Revenue Cloud.
You've set structure and standards in ambiguous environments where none existed.
You can go deep on license mechanics with engineers, then summarize the decision and its impact for executives in a few sentences.
You've driven alignment across Pricing, Product, Finance, Sales, and Engineering without direct authority.
You bring strong systems thinking and attention to detail, since a single mapping error can block provisioning or misstate revenue.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.For Ontario-based roles, the base salary hiring range for this position is CAD 107,200 to CAD 147,400 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.This posting is to fill a vacancy on our team, unless otherwise noted.

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More about this job

Responsibilities

You will own the licensing and entitlement design for new product launches, translating packaging and pricing decisions into actionable selling rules. You will also partner with engineering, finance, and sales operations to ensure provisioning systems accurately reflect business requirements and commercial outcomes.

Requirements

Candidates must have 7+ years of experience in product management, engineering, or commercial operations within a SaaS environment, including 2+ years leading technical cross-functional programs. Proficiency in data modeling, XML, and SQL is required to manage complex licensing structures and ensure catalog consistency.

Skills

Product Management
Licensing
Entitlement Design
SaaS
XML
SOQL
SQL
Data Modeling
Cross-functional Leadership
Pricing Strategy
Provisioning Systems
Technical Requirements
Git
Salesforce Metadata
CPQ
Revenue Cloud

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Licensing
Entitlements
SaaS
Salesforce
Pricing Strategy
Provisioning
XML
SOQL
SQL
Data Model
Git
CPQ
Revenue Cloud
NPI
ACV
Sales Compensation
Metadata
Engineering
Finance
Product Management
Commercial Operations
Technical Validation
Governance
Agentforce
AI CRM
Business Requirements
Launch Documentation
Systems Thinking
Cross-cloud Licensing

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