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Added 3 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
Family Support: A Parental Leave Top-Up Program up to 80% of your salary.
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Technical Manager - Papermaking (Canada)
J.D. Irving, Limited
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Full-time
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Key Accounts Manager | Channel Partnerships
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Full-time
…brokers, and reseller partnerships - we are hiring a Key Account Manager to lead the long-term success of our highest-value, most complex…
Added 16 mins ago
Full-Time Key Lead (Markville)
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$22.7 CAD / hour
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Family Support: A Parental Leave Top-Up Program up to 80% of your salary
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Geotechnical Project Manager
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Commercial Trainer
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Divisional Sales Manager
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$100,000 to $140,000 CAD / year
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Global Account Manager
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Director, Operations Analytics
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Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
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Salesforce

Product Manager, Salesforce Platform

Toronto, ON, Canada

Pay: For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About The Role

Digital Enterprise Technology (DET) blazes the trail of enterprise IT at Salesforce, built on the foundation of our core values - Trust, Ohana, Innovation. We own the world's foremost Salesforce Platform along with many other internal orgs, powering the tools our business stakeholders rely on to do their best work.

We're looking for an experienced Product Manager to join our Salesforce Platform Center of Excellence team. In this role, you'll help keep our internal Salesforce instances secure, productive, and efficient by shaping the tools and applications that align with platform standards, guidelines, and best practices - with deep focus on platform security, environments, access, and governance.

What You'll Be Doing

Conduct market analysis and research to inform product strategy and surface new opportunities
Use data analytics and user feedback to weigh value against effort, measure product performance, and iterate on features that improve user experience and business outcomes
Partner with cross-functional teams - including Core Product, lines of business, and engineering - to keep product development cohesive
Engage executives and senior stakeholders on product plans, progress, and outcomes to build alignment and support
Identify risks early and build mitigation plans that keep delivery on track
Own the product roadmap, making prioritization calls that balance short-term needs against long-term goals, and communicate transparently to build stakeholder trust
Lead feature delivery end-to-end - from user research and user stories through UX design, prototyping, and working with engineering to build, test, and ship - while driving awareness and adoption internally
Stay close to business needs, user feedback, and the engineering roadmap to spot and develop new opportunities
Mentor other product managers and team members, helping raise the bar on product management practice across the team
Use AI tools throughout the product development lifecycle - synthesizing feedback, drafting lightweight specs, and rapid prototyping with engineering and design

Required Qualifications

What We're Looking For

8+ years in product management or product strategy, with significant time spent on the Salesforce Platform
A track record of delivering complex, transformative software products or solutions on the Salesforce Platform, with proven ability to follow through on commitments
Deep understanding of the Salesforce Platform - customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform
Comfort working closely with engineering teams to understand technical tradeoffs and make informed calls, along with proficiency in product management tools and methodologies (e.g., Agile, Scrum)
Ability to translate business and technical requirements into a coherent product strategy, and to make and stand behind technology strategy recommendations
Strong analytical and problem-solving skills, using data to drive roadmap decisions and prioritization
A track record of exciting and leading cross-functional engineering teams
Ability to explain complex, technical ideas clearly to non-technical audiences
Strong organizational, written, and verbal communication skills, with the interpersonal and negotiation skills to influence cross-functional stakeholders
At least one of: Salesforce Platform App Builder, Administrator, or Platform Foundations certification
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Preferred Qualifications

Salesforce Agentforce Specialist certification
Certified Product Manager, with experience in Agile/Scrum techniques
Knowledge of cloud technologies and integrations
Familiarity with AI and other emerging or innovative technology platforms

What's In It For You

You'll shape the platform that powers Salesforce's own internal business - with real influence over the standards, governance, and tools thousands of employees depend on every day. You'll work alongside a team that values transparency and mentorship, with room to grow your product craft while helping others do the same.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

This posting is to fill a vacancy on our team, unless otherwise noted.

Apply About employer

More about this job

Responsibilities

Own the Salesforce Platform product roadmap and lead features from user research and requirements through design, engineering, testing, launch, and adoption. Use analytics and user feedback to prioritize improvements, align stakeholders, manage risks, and strengthen platform security, governance, access, and efficiency.

Requirements

Requires 8+ years of product management or product strategy experience, significant Salesforce Platform experience, and a record of delivering complex platform products. Candidates need strong technical, analytical, communication, and cross-functional leadership skills, plus at least one Salesforce Platform App Builder, Administrator, or Platform Foundations certification.

Skills

Product Management
Product Strategy
Salesforce Platform
Platform Security
User Management
Integrations And APIs
Governance
Data Analytics
User Research
Roadmap Prioritization
Agile
Scrum
Cross-Functional Leadership
Stakeholder Management
Risk Mitigation
AI-Assisted Product Development

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Platform
Digital Enterprise Technology
Product Management
Product Strategy
Platform Security
Platform Governance
Environment Management
Access Management
Salesforce Customization
User Management
Integrations
APIs
Observability
Data Analytics
User Feedback
User Research
Product Roadmap
UX Design
Prototyping
Agile
Scrum
Cross-Functional Teams
Risk Mitigation
Artificial Intelligence
Agentforce
Cloud Technologies

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