Quality Assurance Specialist

QA Specialist – eCommerce & Mobile Applications (CONTRACT TO HIRE!)

Location: Mississauga, ON, Canada.

About the Opportunity

We are looking for a detail-oriented QA Specialist to support the quality and performance of large-scale eCommerce websites and mobile applications.

You will be responsible for validating website content, product information, promotional campaigns, and mobile app functionality, ensuring everything meets quality standards before and after publication.

Working closely with project managers, content specialists, and technical teams across different regions, you will play a key role in delivering reliable and seamless digital experiences.

Key Responsibilities

• Perform pre-launch and post-launch QA across eCommerce websites, reviewing landing pages, product pages, promotional content, images, links, and product information.
• Validate pricing, discounts, promotional eligibility, campaign dates, and legal disclaimers against approved requirements.
• Test mobile applications across iOS and Android, including navigation, deep links, push notifications, and app releases.
• Conduct functional, regression, cross-browser, and cross-device testing.
• Validate key customer journeys, including product selection, add-to-cart functionality, and shopping cart behavior.
• Identify, document, and track defects in Jira or similar tools, providing screenshots and clear reproduction steps.
• Collaborate with project managers, content teams, and technical stakeholders to resolve issues and ensure successful launches.
• Maintain QA documentation and checklists, identify recurring issues, and contribute to process improvements and test automation initiatives.

Required Qualifications

• 3+ years of QA experience, preferably within eCommerce, digital retail, or large-scale web environments.
• Hands-on experience testing websites and mobile applications across iOS and Android.
• Strong understanding of functional, regression, cross-browser, and cross-device testing.
• Experience with Jira or similar ticket management and defect tracking tools.
• Familiarity with browser developer tools and troubleshooting website issues.
• Exceptional attention to detail and strong analytical skills.
• Excellent written English and ability to communicate technical issues clearly.
• Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
• Comfortable working with international and distributed teams.
• Legally authorized to work in Canada.

Nice to Have

• Experience with Adobe Experience Manager (AEM) or other enterprise CMS platforms.
• Familiarity with PIM systems or SAP Commerce Cloud.
• Basic knowledge of HTML, CSS, and JavaScript.
• Understanding of web accessibility (WCAG), SEO, and analytics validation.
• Experience with testing tools such as BrowserStack, Selenium, Playwright, or Appium.
• Exposure to test automation or AI-assisted QA tools.

The Ideal Candidate

You are analytical, organized, and passionate about delivering high-quality digital experiences. You have a sharp eye for detail, take ownership of your work, and can confidently identify and communicate issues before they impact customers.

You thrive in collaborative environments, work independently, and remain calm and focused when managing tight deadlines and launch-critical priorities.