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Added 12 mins ago
BR
Consultant en location / Leasing Consultant
BGO Real Estate
Montreal, QC
- Full-time
Soutenez les opérations de l'immeuble et l'expérience des résidents en identifiant et en signalant les lacunes dans les propriétés et en veillant à ce que les nouveaux résidents reçoivent…
Added 12 mins ago
PH
Audiologist Cochlear Implant
Providence Healthcare
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 12 mins ago
SA
Senior IT Engineer
Schema App
Remote, Canada
- Full-time
- Remote
…collaborative group driven by a shared mission: to become a global leader in enterprise marketing technology and help organizations future-proof for the age of…
Added 12 mins ago
C
Dirigeant, spécialiste en conception de solutions – sécurité/Leader-Solutions Designer-Security
Cisco
Toronto, ON
- Full-time
…notre équipe d’architecture de sécurité. Nous recherchons un leader des ventes techniques hautement motivé, animé d’un esprit entrepreneurial et passionné par la fourniture de technologies…
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Ajax, ON · Meadow Ridge, Ajax, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 12 mins ago
VE
Logistics Specialist
Veolia Environnement SA
Oakville, ON
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 12 mins ago
H
Maître d'hôtel banquets- Hilton Québec
Hilton
Quebec, QC
- Full-time
Relevant du Directeur des opérations, le Maître d’hôtel banquets s’assure du bon déroulement des réceptions dans les différentes salles du Hilton Québec, en vue d’offrir une expérience…
Added 26 mins ago
AI
Class 1 Truck Driver
American Iron and Metal
Granby, QC
- Full-time
…Canadian family-owned company that has grown into a global leader in metal recycling. Driven by a commitment to providing exceptional service, AIM Recycling specializes in the recovery and…
Added 26 mins ago
Cloud Analyst
Canadian Natural
Calgary, AB
At Canadian Natural, we are proud to be a leader in Canada’s energy industry. Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing…
Added 26 mins ago
Performance Analyst
Canadian Natural
Calgary, AB
At Canadian Natural, we are proud to be a leader in Canada’s energy industry. Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing…
Added 26 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Halifax, NS
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 26 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dartmouth, NS
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 27 mins ago
Health & Safety Manager - Delta, BC
Alpine Recruitment and Talent Attraction
Delta, BC · Surrey, BC · Vancouver, BC
…safely, confidently, and consistently. You’ll also partner with operations and leadership to strengthen how we approach safety across the company, not just through policies, but through…
Added 27 mins ago
Rental Consultant
Driving Force Group of Companies Recruitment Team
Whitehorse, YT
…attitude and people-first culture, we’ve grown into an industry leader, operating across Canada, spanning over 40 locations with over 600 +…
Added 27 mins ago
EL
Security DevOps Engineer
EnStream LP
Toronto, ON
- Full-time
EnStream is a leader in secure digital identity and mobile data intelligence, working to advance the future of digital trust in Canada. We build innovative data-driven models that enhance…
Added 27 mins ago
LS
SD35- Principal Pool
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…engaging, collaborative, and supportive employer. As a progressive leader in education, we foster a culture of innovation, inclusivity, and continuous…
Added 27 mins ago
LS
SD35- Vice Principal Pool
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…engaging, collaborative, and supportive employer. As a progressive leader in education, we foster a culture of innovation, inclusivity, and continuous…
Added 27 mins ago
AA
Person Responsible for Maintenance (PRM) / Director of Maintenance (DOM)
Aeropol Aviation Services
Mississauga, ON
- Full-time
We are seeking an experienced aviation maintenance leader to join our management team as Person Responsible for Maintenance (PRM) / Director of Maintenance (DOM).
Added 42 mins ago
Senior Manager, Demand Planning and S&OP
Henkel group
Mississauga, ON
As a key leader within the Canadian Hair Professional Supply Chain organization, you will:
Added 42 mins ago
OA
Sales Manager - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 42 mins ago
M
Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
The Malleum MSP needs a Customer Success leader who can help customers realize the full value of our services while also helping the company build a disciplined post-sale operating model.…
Added 42 mins ago
T
Senior People and Culture Operations Partner
Targray
Montreal, QC
- Full-time
Le ou la Partenaire principal(e), Opérations – Personnes et culture est responsable de l’administration, de la coordination et de l’amélioration continue des principaux programmes, systèmes…
Added 42 mins ago
WM
Driver CDL Shred
Waste Management, Inc. (WM)
Gloucester Glen, ON · Gloucester, ON
- Full-time
Added 42 mins ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
As a core member of Journey's team, the Senior Business Analyst bridges stakeholders across product, technology, operations, risk, and change management. The successful candidate will…
Added 42 mins ago
T
AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
…Reporting capability to enable efficient, data-driven Global Legal…

SAMSIC Assistance Canada Inc

PAX Agent

Richmond, BC, Canada

$19.8 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.8 CAD / hour
Job type: Part-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.

We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada Inc. offers competitive salary packages, an incredible work environment, and career advancement opportunities.

For more information about our company, visit our websites at: www.samsic.aero or www.samsic.com

We are looking for PAX Agents who will provide direct support to the Shift Supervisor. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional operational support.

JOB DESCRIPTION:

Implement all security and safety instructions, as per internal and external (regulation, airlines) requirements.
Use the required PPE (appropriate to the operation).
Inspect and verify passenger documentation.
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
Manage passenger baggage processing, including handling and fee calculation, if applicable.
Assist passengers as needed through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers requiring wheelchair assistance.
Direct passengers through Customs, Immigration, and Quarantine, as required.
Make public address announcements as required.
Comply with all federal, provincial, airport authority and carrier security requirements and Samsic SOPs and policies.
Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
Produce all required work-related documentation.
Report incidents and other events/findings in relation to security and safety.
Ability to lift 50 lbs independently.
Other duties as required.

REQUIREMENTS & QUALIFICATIONS:

High School diploma or GED equivalent
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal)
Additional languages desirable
Commitment to continuous improvement
Self-motivated and able to work independently
Ability to follow processes and procedures and apply a flexible approach when required
Must be able to type and learn airline-specific computer reservation/ticketing software
Willingness to work in inclement weather
Must successfully complete necessary training
Able to work flexible work schedules, including evenings, weekends, and holidays

Work Environment

This position will primarily work in an airport environment, with exposure to various weather conditions and the noise of aircraft operations. The role may require flexible hours, including early mornings, late nights, weekends, and holidays.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity

Samsic Assistance Canada Inc. is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility

Samsic Assistance Canada Inc. aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to us.

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Apply About employer

More about this job

Responsibilities

Support airport passenger operations by verifying travel documents, issuing boarding passes, rescheduling disrupted passengers, processing baggage, and assisting passengers through check-in and arrival. Follow safety and security procedures, operate airport and airline systems, make announcements, prepare required documentation, and report incidents.

Requirements

A high school diploma or GED and relevant customer service experience are required, along with strong written and verbal communication, typing ability, and the capacity to learn airline reservation and ticketing software. Candidates must be self-motivated, able to follow procedures, lift 50 pounds, complete required training, and work flexible shifts in varied weather conditions.

Skills

Customer Service
Boarding Pass Issuance
Passenger Rescheduling
Baggage Processing
Baggage Fee Calculation
Special Needs Passenger Assistance
Public Address Announcements
Airline Reservation and Ticketing Software
Jetway Operation
Written and Verbal Communication
Safety and Security Compliance
Incident Reporting
Typing
Independent Work
Flexible Scheduling

Benefits

Company Events
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Passenger Services
Ground Handling
Airport Operations
Customer Service
Passenger Documentation
Boarding Passes
Flight Interruptions
Flight Cancellations
Baggage Processing
Baggage Fees
Unaccompanied Minors
VIP Passengers
Wheelchair Assistance
Customs
Immigration
Quarantine
Public Address Announcements
Jetway
Reservation Software
Ticketing Software
Personal Protective Equipment
Safety Procedures
Security Requirements
Standard Operating Procedures
Incident Reporting
Airline Services
Airport Authority
Flexible Scheduling

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