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Added 13 mins ago
LA
Senior Analytics Engineer
Level Access
Canada
- Full-time
…Data Engineer owns the Databricks platform, ETL pipelines and operations. Your focus is the analytics layer: business modeling in dbt, metric implementation, semantic definitions and…
Added 13 mins ago
TT
Agent de bureau
Tundra Technical Solutions
Mirabel, QC
- $26 to $32 CAD / hour
- Full-time
…communication skills? We're looking for an Office Administrator to support the day-to-day operations of Airbus Canada in…
Added 13 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Serve as the primary escalation and decision-support authority for AI governance matters.
Added 13 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Serve as the primary escalation and decision-support authority for AI governance matters.
Added 28 mins ago
WP
Leasing Agent
WestUrban Properties Management
Maple Ridge, BC
- Part-time
…solutions, and to develop leading-edge concepts that enhance and support growing…
Added 28 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Saint-Lin - Laurentides, QC
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 43 mins ago
Senior Agent Operations Specialist - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including…
Added 43 mins ago
SA
PAX Agent
SAMSIC Assistance Canada Inc
Richmond, BC
- $19.8 CAD / hour
- Temporary
We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.
Added 43 mins ago
B
CCaaS Specialist
Bevertec
Toronto, ON
- Contract
Strong understanding of CCaaS architecture, telephony, customer journeys, routing, and contact centre operations.
Added 58 mins ago
GardaWorld - Tech Support - 43860$/year + benefits - Ste-Therese
GardaWorld
Sainte-Thérèse, QC
A Technical Support Agent provides expert support to customers and team members through various platforms to create an environment of excellent service.
Added 1 hour ago
SA
PAX Agent
SAMSIC Assistance Canada Inc
Richmond, BC
- $19.8 CAD / hour
- Part-time
We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.
Added 1 hour ago
D
Advisory Agent, Member and Client Experience
Desjardins
Plessisville, QC · Caisse Desjardins de L'Érable
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
RB
Manager, AML Model Testing
Royal Bank of Canada
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 1 hour ago
C
Universal Fraud Agent, Remote - Bilingual
CIBC
Montreal, QC
- Full-time
As a member of the Fraud Contact Centre team, a Fraud Agent will be responsible for ensuring the delivery of service to both external and internal customers consistent with CIBC’s vision of…
Added 1 hour ago
L
Senior Software Engineer
LTM
ON · Ontario, Canada
- $100,000 to $110,000 USD / year
- Full-time
We are seeking a highly skilled Full Stack Developer with strong expertise in Python and Angular to build and support modern cloudnative applications The ideal candidate should be…
Added 1 hour ago
B
Data Engineer
Buyerlink
Victoria, BC
- Full-time
Support the building of data acquisition and preparation processes
Added 2 hours ago
E
Business System Analyst
eTeam
Laval, QC
- $38 to $42 CAD / hour
- Contract
The Business Systems Analyst will be primarily responsible for supporting the ERP system for the Business Commercial Support and Sales Operations team. Provide data management and…
Added 2 hours ago
BO
IT & Systems Manager (AI-First)
Bells of Steel
Calgary, AB
- Full-time
…servers every day, and you can teach a warehouse lead or a CS agent to use them…
Added 2 hours ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
Flin Flon, MB
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
CN
Agent, Customer Service
Canadian North
Inuvik, NT
- Part-time
At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in…
Added 2 hours ago
LC
Category Director, HMR, Deli Gourmet & Salad Bar (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
…product assortment, space allocations, pricing and promotion in support of overall group objectives and all functions that impact financial objectives. The incumbent will liaise with…
Added 3 hours ago
RT
Generative AI Engineer (Python and Angular)
Rang Technologies Inc
Mississauga, ON
- Full-time
We are seeking a highly skilled Full Stack Developer with strong expertise in Python and Angular to build and support modern cloud native applications The ideal candidate should be…
Added 3 hours ago
C
IT System Architecture Specialist-EN
CAE
Montreal, QC
- Full-time
…innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster,…
Added 3 hours ago
VH
Full Stack Software Engineer
Verismo Health
Markham, ON
- Full-time
…technologies. Our mission is to streamline healthcare delivery, support multidisciplinary teams, and shape the future of healthcare one patient at a…
Added 3 hours ago
M
Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
Mississauga, ON · Toronto
- Full-time
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…

SAMSIC Assistance Canada Inc

PAX Agent

Richmond, BC, Canada

$19.8 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.8 CAD / hour
Job type: Part-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.

We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada Inc. offers competitive salary packages, an incredible work environment, and career advancement opportunities.

For more information about our company, visit our websites at: www.samsic.aero or www.samsic.com

We are looking for PAX Agents who will provide direct support to the Shift Supervisor. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional operational support.

JOB DESCRIPTION:

Implement all security and safety instructions, as per internal and external (regulation, airlines) requirements.
Use the required PPE (appropriate to the operation).
Inspect and verify passenger documentation.
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
Manage passenger baggage processing, including handling and fee calculation, if applicable.
Assist passengers as needed through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers requiring wheelchair assistance.
Direct passengers through Customs, Immigration, and Quarantine, as required.
Make public address announcements as required.
Comply with all federal, provincial, airport authority and carrier security requirements and Samsic SOPs and policies.
Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
Produce all required work-related documentation.
Report incidents and other events/findings in relation to security and safety.
Ability to lift 50 lbs independently.
Other duties as required.

REQUIREMENTS & QUALIFICATIONS:

High School diploma or GED equivalent
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal)
Additional languages desirable
Commitment to continuous improvement
Self-motivated and able to work independently
Ability to follow processes and procedures and apply a flexible approach when required
Must be able to type and learn airline-specific computer reservation/ticketing software
Willingness to work in inclement weather
Must successfully complete necessary training
Able to work flexible work schedules, including evenings, weekends, and holidays

Work Environment

This position will primarily work in an airport environment, with exposure to various weather conditions and the noise of aircraft operations. The role may require flexible hours, including early mornings, late nights, weekends, and holidays.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity

Samsic Assistance Canada Inc. is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility

Samsic Assistance Canada Inc. aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to us.

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Apply About employer

More about this job

Responsibilities

Support airport passenger operations by verifying travel documents, issuing boarding passes, rescheduling disrupted passengers, processing baggage, and assisting passengers through check-in and arrival. Follow safety and security procedures, operate airport and airline systems, make announcements, prepare required documentation, and report incidents.

Requirements

A high school diploma or GED and relevant customer service experience are required, along with strong written and verbal communication, typing ability, and the capacity to learn airline reservation and ticketing software. Candidates must be self-motivated, able to follow procedures, lift 50 pounds, complete required training, and work flexible shifts in varied weather conditions.

Skills

Customer Service
Boarding Pass Issuance
Passenger Rescheduling
Baggage Processing
Baggage Fee Calculation
Special Needs Passenger Assistance
Public Address Announcements
Airline Reservation and Ticketing Software
Jetway Operation
Written and Verbal Communication
Safety and Security Compliance
Incident Reporting
Typing
Independent Work
Flexible Scheduling

Benefits

Company Events
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Passenger Services
Ground Handling
Airport Operations
Customer Service
Passenger Documentation
Boarding Passes
Flight Interruptions
Flight Cancellations
Baggage Processing
Baggage Fees
Unaccompanied Minors
VIP Passengers
Wheelchair Assistance
Customs
Immigration
Quarantine
Public Address Announcements
Jetway
Reservation Software
Ticketing Software
Personal Protective Equipment
Safety Procedures
Security Requirements
Standard Operating Procedures
Incident Reporting
Airline Services
Airport Authority
Flexible Scheduling

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