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Added 9 mins ago
A
Microsoft Foundry Architect
Affinity
Vancouver, BC
- Contract
Design and implement agents using Foundry Agent Service, including prompt, workflow, and hosted agents.
Added 9 mins ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
Analyzes workload, labour hours, wages, overtime, call volumes, abandoned-call rates, wait times, agent activity and service demand to identify capacity and staffing requirements.
Added 9 mins ago
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Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
Hands-on Gen AI/LLM experience: prompt design, tool/function calling, and agent orchestration.
Added 39 mins ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Added 39 mins ago
MG
Associate, Loan Funding & Administration
MarshallZehr Group Inc.
Waterloo, ON
- $70,000 to $90,000 CAD / year
- Full-time
The successful candidate will be required to obtain a mortgage agent license through FSRA (paid for by MarshallZehr).
Added 39 mins ago
FH
Golf Operations Opportunities - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Reservation Agent -provides exceptional service by assisting guests with tee time bookings, inquiries, and modifications while maximizing course occupancy. They ensure accuracy in all…
Added 39 mins ago
WS
Human Resources Business Partner
Wolf Steel Ltd
Barrie, ON
- Full-time
…capital and achieve operational excellence. The HRBP acts as an agent of change, responsible for leading, implementing and delivering HR initiatives. The HRBP provides comprehensive HR…
Added 39 mins ago
Customer Experience Centre Agent - JPAG Office
The Jim Pattison Auto Group
Surrey, BC
…a motivated and customer focused Customer Experience Centre Agent to join The Jim Pattison Auto…
Added 39 mins ago
SI
Ramp Services Agent ($21/h) YVR
Swissport International AG
Richmond, BC
- Part-time
Added 1 hour ago
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Travel Agent
Arctic Range Adventure
Whitehorse, YT
- Full-time
Role Description This is a full-time, on-site Travel Agent role based in Whitehorse, YT. The Travel Agent will assist guests with planning and booking tours, including making reservations…
Added 1 hour ago
AC
Allstate Sales Agent
Allstate Canada
Toronto, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 1 hour ago
FH
Guest Services Attendant
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and…
Added 1 hour ago
AC
Allstate Sales Agent (Guelph)
Allstate Canada
Guelph, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 1 hour ago
FR
Leasing Agent / Assistant Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
Reporting to the Portfolio Manager, the Leasing Agent / Assistant Resident Manager carries out the administration and execution of day-to-day leasing, resident relations, and on-site…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 1 hour ago
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Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
Act as the lead customer service agent for Human Resources, receiving issues/complaints and facilitating timely resolution of these issues.
Added 1 hour ago
AR
Reservations Agent
Algonquin Resort
Banff, AB
- Full-time
The duties and responsibilities for the Reservations Agent include, but are not limited to the following:
Added 1 hour ago
B
Senior Coding, ML & Security Experts - AI Benchmarking
Braintrust
Canada
- Full-time
…field and turn them into clearly defined challenges that an AI agent must solve from scratch in a Linux…
Added 1 hour ago
B
Senior Systems & Hardware Experts - AI Benchmarking
Braintrust
Canada
- Full-time
…field and turn them into clearly defined challenges that an AI agent must solve from scratch in a Linux…
Added 1 hour ago
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Agent(e) bilingue au centre de services TI | Français québécois et anglais
HCLTech
Canada
- Full-time
Added 1 hour ago
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Human Resources Advisor
Kruger Inc.
Corner Brook, NL
- Full-time
Aptitude to function as a Change Agent, to foster creativity and idea generation.
Added 1 hour ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
Forum Asset Management is seeking a Leasing Team Lead to be the lead leasing agent for Ottawa. The role leases a building book personally and supervises the Ottawa leasing team, so it has…
Added 1 hour ago
FA
Leasing Team Lead, Waterloo
Forum Asset Management
Waterloo, ON
- Full-time
Forum Asset Management is seeking a Leasing Team Lead to be the lead leasing agent for Waterloo, our largest student market. The role leases a building book personally and supervises the…
Added 1 hour ago
GW
AI and Data Engineer
George Weston Limited
Toronto, ON
- Full-time
Strong understanding of agentic AI architectures, multi-agent systems, prompt engineering, workflow orchestration, and AI application evaluation frameworks
Added 1 hour ago
LD
Engineering Manager, Agentic AI & Machine Learning
Loblaw Digital
Toronto, ON
- Full-time
Drive Agentic AI innovation: Lead the architecture and development of AI-powered applications incorporating LLMs, agent orchestration, tool calling, retrieval, and intelligent workflows.

SAMSIC Assistance Canada Inc

PAX Agent

Richmond, BC, Canada

$19.8 CAD / hour · Temporary

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.8 CAD / hour
Job type: Temporary
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.

We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada Inc. offers competitive salary packages, an incredible work environment, and career advancement opportunities.

For more information about our company, visit our websites at: www.samsic.aero or www.samsic.com

We are looking for PAX Agents who will provide direct support to the Shift Supervisor. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional operational support.

JOB DESCRIPTION:

Implement all security and safety instructions, as per internal and external (regulation, airlines) requirements.
Use the required PPE (appropriate to the operation).
Inspect and verify passenger documentation.
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
Manage passenger baggage processing, including handling and fee calculation, if applicable.
Assist passengers as needed through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers requiring wheelchair assistance.
Direct passengers through Customs, Immigration, and Quarantine, as required.
Make public address announcements as required.
Comply with all federal, provincial, airport authority and carrier security requirements and Samsic SOPs and policies.
Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
Produce all required work-related documentation.
Report incidents and other events/findings in relation to security and safety.
Ability to lift 50 lbs independently.
Other duties as required.

REQUIREMENTS & QUALIFICATIONS:

High School diploma or GED equivalent
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal)
Spanish language considered an asset
Commitment to continuous improvement
Self-motivated and able to work independently
Ability to follow processes and procedures and apply a flexible approach when required
Must be able to type and learn airline-specific computer reservation/ticketing software
Willingness to work in inclement weather
Must successfully complete necessary training
Able to work flexible work schedules, including evenings, weekends, and holidays

Work Environment

This position will primarily work in an airport environment, with exposure to various weather conditions and the noise of aircraft operations. The role may require flexible hours, including early mornings, late nights, weekends, and holidays.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity

Samsic Assistance Canada Inc. is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility

Samsic Assistance Canada Inc. aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to us.

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Apply About employer

More about this job

Responsibilities

Provide passenger support throughout check-in, boarding, arrival, and flight disruptions, including document checks, boarding passes, baggage processing, and assistance for passengers with special needs. Follow airport, airline, and company safety and security procedures, operate relevant equipment and software, make announcements, and document or report operational incidents.

Requirements

A high school diploma or GED is required, along with relevant customer service experience, strong written and verbal communication, and the ability to work independently while following procedures. Candidates must be able to lift 50 pounds, learn airline reservation and ticketing software, complete required training, and work flexible schedules in varied weather conditions; Spanish is an asset.

Skills

Customer Service
Boarding Pass Issuance
Passenger Rescheduling
Baggage Processing
Baggage Fee Calculation
Special Needs Passenger Assistance
Public Address Announcements
Airline Reservation Software
Ticketing Software
Jetway Operation
Written Communication
Verbal Communication
Safety and Security Compliance
Incident Reporting
Typing

Benefits

Company Events
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Passenger Services
Ground Handling
Airport Operations
Customer Service
Passenger Check-In
Passenger Documentation
Boarding Passes
Flight Interruptions
Flight Cancellations
Baggage Processing
Baggage Fees
Unaccompanied Minors
VIP Passengers
Wheelchair Assistance
Customs
Immigration
Quarantine
Public Address Announcements
Airport Security
Safety Procedures
Personal Protective Equipment
Jetway
Reservation Software
Ticketing Software
Incident Reporting
Airline Operations
Flexible Scheduling
Spanish

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