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Phonathon Team Leader Fall 2026 / Chef d'équipe phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
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ASSISTANT MANAGER
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Sherbrooke, QC
- Full-time
You are a natural leader who knows how to motivate a team;
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Executive Director, Industry Relations
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ON · Ontario, Canada
- Full-time
We’re looking for an experienced leader who can strengthen industry partnerships, anticipate emerging trends, and help shape strategies that support Canada's automotive retail sector.
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- Full-time
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JUNIOR ASSISTANT MANAGER
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(CAN) Team Leader Operations - Shipping II - Sunday to Wednesday Afternoons - 6 month contract
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Payroll Analyst
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Site Leader/Director of Care - Long Term Care
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Reports To: Vice President (VP) of Operations
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Race Track Maintenance Operator
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…experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the…
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Operations and Project Coordinator
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ISE is seeking an Operations and Project Coordinator to join our team!
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Senior FP&A Systems Analyst, Pigment
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Conseiller.ère au service à la clientèle - Lebeau
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Added 30 mins ago
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PT Sales Lead - Call It Spring Coquitlam
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SAMSIC Assistance Canada Inc

PRM Agent

AB, Canada
Edmonton, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

About Samsic Assistance Canada Inc.

Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec.

We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.

Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.

"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic

Samsic Assistance Canada Inc. offers competitive salary packages, an incredible work environment, and career advancement opportunities.

For more information about our company, visit our websites at: www.samsic.aero or www.samsic.com

We are looking for PRM Agents who will provide direct support to the Shift Supervisor. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional operational support.

JOB DESCRIPTION:

Implement all security and safety instructions, as per internal and external (regulation, airlines) requirements.
Use the required PPE (appropriate to the operation).
Ability to lift bags up to 70lbs and push a wheelchair with a weight of 250lbs.
Inspect and verify that all PRM equipment is clean/tidy and serviceable.
Ensure passengers with reduced mobility are receiving the required attention and service according to SAMSIC and the airline’s standards and procedures.
Ensure all PRMs are transported from the check-in area to their respective flight in a safe and efficient manner.
Ensure all PRMs are transported from the aircraft to the arrival hall in a safe and efficient manner.
Ensure all PRMs with a connecting flight are transported safely and on time to catch their flights.
Adhere to SOPs when moving PRMs inside the aircraft on an aisle chair.
Comply with all federal, provincial, airport authority and carrier security requirements and Samsic SOPs and policies.
Retain all required work-related documentation when required.
Report incidents and other events/findings in relation to security and safety.

REQUIREMENTS & QUALIFICATIONS:

High School diploma or GED equivalent
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal)
Able to secure Transport Canada RAIC
Highly motivated and able to work well independently with minimal supervision in a fast-paced environment
Able to multitask and establish priorities in a dynamic and changing environment
Able to work effectively in a team environment
Able to work flexible work schedules, including evenings, weekends, and holidays

Work Environment

This position will primarily work in an airport environment, with exposure to various weather conditions and the noise of aircraft operations. The role may require flexible hours, including early mornings, late nights, weekends, and holidays.

Conditions of Employment

Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Employment Equity

Samsic Assistance Canada Inc. is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.

Accessibility

Samsic Assistance Canada Inc. aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to hr.management.canada@samsic.aero

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Apply About employer

More about this job

Responsibilities

Assist passengers with reduced mobility throughout airport journeys, including check-in, boarding, aircraft transfers, arrivals, and flight connections. Follow safety, security, and operating procedures; inspect equipment, maintain required documentation, and report incidents or safety concerns.

Requirements

A high school diploma or GED is required, along with relevant customer service experience and strong written and verbal communication skills. Candidates must be able to obtain a Transport Canada RAIC, lift bags up to 70 pounds, push a wheelchair carrying up to 250 pounds, work independently and as part of a team, and accept flexible schedules.

Skills

Customer Service
Written Communication
Verbal Communication
Passenger Assistance
Wheelchair Assistance
Safety Compliance
Security Compliance
Teamwork
Independent Work
Multitasking
Prioritization
Incident Reporting
Attention to Detail
Physical Stamina
Time Management

Benefits

Company Events
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Passengers With Reduced Mobility
Airport Operations
Ground Handling
Customer Service
Wheelchair Assistance
Aisle Chair
Passenger Transfers
Flight Connections
Boarding Assistance
Arrival Assistance
Transport Canada RAIC
Personal Protective Equipment
Safety Procedures
Security Requirements
Standard Operating Procedures
Airline Standards
Equipment Inspection
Incident Reporting
Workplace Documentation
Federal Regulations
Provincial Regulations

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