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Added 24 mins ago
T&
Assistant Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
…premier programme, project and cost management offering in markets around the…
Added 39 mins ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Ottawa, ON
- Full-time
As a GTM Manager, you will drive new business growth by building strong client relationships, identifying market opportunities, and executing strategic go-to-market plans. This role is…
Added 39 mins ago
V
Technical Program Manager With cash management; Capital market experience Treasury
VySystems
Toronto, ON
- Full-time
Ideal Candidate: A hands-on Technical Program Manager with strong banking and fintech domain expertise who can effectively bridge business and technology teams, drive complex integration…
Added 53 mins ago
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Intermediate Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Cost Estimating Manager, the Intermediate Cost Analyst is responsible for developing and maintaining cost and economic models supporting new nuclear development projects,…
Added 53 mins ago
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Senior Relationship Manager, Commercial Financial Services
RBC
Halifax, NS
- Full-time
Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is…
Added 53 mins ago
OS
HR Advisor
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Business UnitRegular, Full timeClosing Date: November 13, 2026
Added 53 mins ago
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Vice President, ETF Distribution, Eastern Canada
TD
Montreal, QC
- Full-time
96 900 $/$96,900 - 136 800 $/$136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 1 hour ago
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
Manager, Commercial Asset Management
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Commercial Asset Management. In this position, you will play a key…
Added 1 hour ago
CM
Manager of Policy and Market Access
Canadian Meat Council
Ottawa, ON
- Full-time
The Canadian Meat Council (CMC) is seeking an experienced and motivated professional to join our team in Ottawa as Manager of Policy and Market Access. The successful candidate will ideally…
Added 1 hour ago
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Business Development Manager, Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 hour ago
M(
Account Director (PR, Integrated)
MSL (Global)
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
MSL is a global public relations firm focused on building influence that delivers meaningful impact for business and society. We bring together strategists, storytellers, and creators to…
Added 1 hour ago
Shift Supervisor
BWXT
Ottawa, ON
…required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
Added 1 hour ago
PG
Account Director (PR, Integrated)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
MSL is a global public relations firm focused on building influence that delivers meaningful impact for business and society. We bring together strategists, storytellers, and creators to…
Added 2 hours ago
OT
Director, FICC, Global Trading – Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…leadership and deep expertise in both derivatives and cash markets, offering strategic insights and guidance to portfolio management teams. This role will play a critical part in shaping…
Added 3 hours ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
…attract top-tier technical talent across our international markets. The ideal partner thrives in a fast-paced technology environment that embraces teamwork and shared…
Added 3 hours ago
A
Product Manager (Bangkok-based)
Agoda
Vancouver, BC
- Full-time
…from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite;…
Added 4 hours ago
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Canadian Commercial Banking Associate
TD
St. Catharines, ON
- Full-time
…now, and in the future. Our quest is to deliver a first-class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a…
Added 4 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 6 hours ago
RB
Financial Planner Relationship Manager
Royal Bank of Canada
Stratford, ON
- Full-time
Cultivate relationships with service partners and local markets to optimize business opportunities and referrals
Added 6 hours ago
A
Lead Portfolio Manager - Relocate to Saudi Arabia, Permanent Expat Relocation Package
aramco
Calgary, AB
- Full-time
We are seeking a Lead Portfolio Manager to join the Portfolio Management Department (PMD).
Added 7 hours ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
…attract top-tier technical talent across our international markets. The ideal partner thrives in a fast-paced technology environment that embraces teamwork and shared…
Added 8 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and…
Added 9 hours ago
L
Murex specialist
Luxoft
Toronto, ON
- $6,000 to $11,000 CAD / month
- Full-time
Whether you possess a background in finance, technology, or Mathematics, your experience in the capital markets industry would be of high interest to us.
Added 9 hours ago
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Department Manager, General Merchandise
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
The Department Manager, General Merchandise is accountable for the successful day-to-day operation of the General Merchandise Department. This includes the implementation of company…

Samsonite

CF Richmond Centre - Mandarin Speaking Associate Manager PT Under 20 hours

Richmond, BC, Canada

$19 to $21 USD / hour · Part-time

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Job details

Pay: $19 to $21 USD / hour
Job type: Part-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

About Us

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

Associate Benefits:

Work-life balance
Training
Employee Discount
This position may be eligible to participate in a company incentive program

Your Role At Tumi

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities

Performance to Goals:

Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership And Initiative

Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development

Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication And Relationship Building

Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization’s business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.

Compliance

Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.

Visual Merchandising/Client Experience

Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.

Qualifications

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI’s.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.

About The Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed - guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment - along with competitive salaries and comprehensive benefits programs.

What We Value

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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More about this job

Responsibilities

Meet individual and store sales and KPI goals while delivering a consistent, high-quality client experience and building client relationships. Support associate training and development, coach team members, maintain store visual standards, and follow company policies and procedures.

Requirements

Candidates should have strong sales and client-service experience, preferably in luxury retail, and a record of meeting sales goals and KPIs. They should demonstrate leadership, integrity, communication and time-management skills, be available for flexible shifts, and be able to perform physical retail duties, including lifting up to 30 pounds.

Skills

Sales
Client Service
Client Relationship Building
Leadership
Coaching
Training And Development
Communication
Strategic Thinking
Time Management
Problem Solving
Conflict De-Escalation
Visual Merchandising
KPI Performance
Team Collaboration
Integrity
Mandarin

Benefits

Work-Life Balance
Training
Employee Discount
Company Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

TUMI
Luxury Retail
Sales Goals
Key Performance Indicators
Conversion
DPT
UPT
Client Data Capture
Client Books
Thank-You Cards
Event Strategies
Visual Merchandising
Client Experience
Client Relationships
Roleplay
Coaching
Associate Training
Goal Setting
Timecards
Payroll Accuracy
TUMI University Training
Store Operations
Mandarin
Travel
Fashion
Lifestyle Products

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