Find work in Canada.

541,842 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Laundry Services Worker
HealthCareersInSask.ca
Regina, SK
Added 3 mins ago
Laundry Services Worker
HealthCareersInSask.ca
Regina, SK
Added 3 mins ago
H
Pharmacy Assistant
HealthCareersInSask.ca
Regina, SK
- Full-time
Added 3 mins ago
H
Medical Device Reprocessing Worker
HealthCareersInSask.ca
Weyburn, SK
- Part-time
Added 3 mins ago
P
HR Recruiter
Precinmac
Guelph, ON
- $31.25 to $38.5 CAD / hour
- Full-time
Added 3 mins ago
Interim Chair, Kinesiology - UGH - FT Admin
Humber College
Toronto, ON
In this role, the incumbent provides academic leadership and manages the academic and administrative affairs of the program. The Chair is accountable for the overall operational…
Added 3 mins ago
Associate Head, Kinesiology - UGH - FT Admin
Humber College
Toronto, ON
Added 3 mins ago
OM
Medical Response Team | Ontario (ongoing)
Odyssey Medical Inc.
Barrie, ON · Various, Ontario
- Contract
…candidate individually. While AI enhances efficiency by managing administrative duties and scheduling, human discernment remains pivotal in evaluating candidates. At every pivotal juncture…
Added 3 mins ago
RI
Branch Manager
Rentokil Initial
Lower Sackville, NS
- $85,000 to $95,000 CAD / year
- Full-time
Ability to manage administrative duties along with field work
Added 3 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
Ability to manage administrative duties along with field work
Added 3 mins ago
BG
Marketing Generalist
BRC Group Inc.
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Provide administrative and operational support for product launches, events and other marketing initiatives.
Added 3 mins ago
BG
Marketing Generalist
BRC Group Inc.
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Provide administrative and operational support for product launches, events and other marketing initiatives.
Added 3 mins ago
VC
Accounting Analyst
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…including ledgers, journals, receipts, and invoices. Perform administrative and other tasks as needed. Processing and monitoring of payments and expenditures, in addition to providing…
Added 3 mins ago
KM
Accounts Payable Specialist
Kingsley Management Inc
Kitchener, ON
- $55,000 to $65,000 CAD / year
- Full-time
Added 3 mins ago
Secretary 2 - IP & C - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Provides cross coverage for other Infection Prevention and Control administrative staff.
Added 3 mins ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Swan River, MB
Completion of Medical Office Administration diploma, Health Unit Clerk certificate, Administrative Assistant program.
Added 3 mins ago
MH
New Home Sales Associate
Mattamy Homes
Markham, ON · Toronto, ON · GTA, ON
- Full-time
Provide administrative and operational support to Community Sales teams, including maintaining purchaser files and entering information into corporate systems
Added 3 mins ago
Managed Services Practice - Entry Level Immigration Support Coordinator - Dieppe
EY
Dieppe, NB
We are seeking an Immigration Support Coordinator to join our Managed Services team in Dieppe. This administrative role focuses on providing administrative and operational support for…
Added 3 mins ago
GE
Fleet Administrator
GFL Environmental Inc.
Barrie, ON · Hamilton, ON
- Full-time
…point of contact for our maintenance Vendors and will provide administrative support to our various business units. The Administrator has exceptional customer service and communication…
Added 3 mins ago
Secretary II - Rehabilitation Services
Nova Scotia Health and IWK Health
Amherst, NS
Reporting to the Health Services Manager, the Secretary II carries out administrative duties and performs booking, scheduling, clerical and reception functions to support the teams in the…
Added 3 mins ago
Accounting Clerk - Accounts Payable
Nova Scotia Health and IWK Health
Kentville, NS
Added 18 mins ago
Service Desk L1 Support Agent
Sid Lee
Toronto, ON
Added 18 mins ago
TN
IT System Administrator
The NARMCO Group
Windsor, ON
- Full-time
Demonstrated experience must contain strong organizational, communication, administrative and time management skills.
Added 18 mins ago
FR
Service Advisor
Fraserway RV
Abbotsford, BC
- Full-time
Added 18 mins ago
VC
Booking Clerk/Secretary
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Other

Samsonite

E-Commerce Coordinator

Stratford, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1+ years’ experience in customer service or working directly with customers in a retail capacity
Posting language: English
Posted: Oct 30, 2026

Original job description

Your role at Samsonite:

You will be the main point of contact between our external D2C (direct to consumer) call center and our internal business unit and work out of our Canada office. You will be responsible for providing research and feedback for D2C related customer questions and concerns, as well as assisting the ecommerce business unit in daily functions. The priority of this position is to support a positive customer journey and an excellent onsite experience.

Daily interaction with outside call center answering questions via email, phone, or portal

Fast and thorough research of questions that cannot be currently answered by the external 3rd party call center on their own

Review weekly call type reporting for call disposition to determine trends for applicable problem resolution

Provide recommendations for resolution of consistent ongoing issues to E-commerce Ops Manager and VP of E-Commerce

Ecommerce pricing maintenance and monitoring
Assist in product setup and online accuracy
Product information gathering for customer service inquiries
Processing customer payments and refunds, when necessary, through various systems.
Assistance with Fraud Monitoring Signifyd software

Assisting with Online Reviews and Q&A's, when necessary

Supports Wholesale by completing item set ups for ecommerce listings

Amazon back-end support, item set up, investigates, and resolves various claims

Qualifications

We're excited if you have:

Grade 12 or equivalent education

1+ years’ experience in customer service or working directly with customers in a retail capacity

Experience in ecommerce or digital marketing considered an asset

Post-secondary education highly desirable.

Computer proficiency in Microsoft Excel, Outlook, and Word

Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient

Detail-oriented with a strong sense of urgency

Demonstrates logical analysis and problem-solving skills

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, BÉIS, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Why you'll love working here:

Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The E-Commerce Coordinator acts as the primary liaison between the external call center and the internal business unit to resolve customer inquiries and support daily operations. Responsibilities include monitoring pricing, assisting with product setup, managing fraud monitoring software, and analyzing call trends to improve the customer experience.

Requirements

Candidates must have at least one year of customer service or retail experience and proficiency in Microsoft Office applications. A high school diploma is required, while post-secondary education is highly desirable.

Skills

Customer service
E-commerce operations
Microsoft Excel
Microsoft Outlook
Microsoft Word
Data analysis
Problem-solving
Communication
Pricing maintenance
Fraud monitoring
Product setup
Retail
Digital marketing
Reporting
Logistics

Benefits

Meaningful rewards
Development opportunities
Supportive working environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer service
Retail
D2C
Call center
Pricing maintenance
Fraud monitoring
Signifyd
Amazon
Wholesale
Data analysis
Reporting
Digital marketing
Microsoft Excel
Microsoft Outlook
Microsoft Word
Product setup
Customer journey
Problem resolution
Logistics

Report this job