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Added 4 mins ago
Talent Acquisition & HR Coordinator
Destination Canada
Vancouver, BC
We're looking for a Talent Acquisition & HR Coordinator to join our HR team at Destination Canada!
Added 4 mins ago
Program Coordinator
Bayshore
Mississauga, ON
To provide administrative program and billing support to the Direct Care program for all Bayshore contracted and private pharmaceutical products and services. To complete all billing,…
Added 4 mins ago
B-
Fuel Coordinator
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
Added 4 mins ago
I
Office & Operations Coordinator
InfinitDrones
Woodbridge, ON
- Full-time
We are looking for a highly organized, proactive, and dependable Office & Operations Coordinator to oversee the day-to-day administrative and operational activities of our Woodbridge office.
Added 4 mins ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
We are seeking a motivated, organized, and ambitious Business Administrative Coordinator to join our Calgary team.
Added 4 mins ago
OM
Coordinator, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Coordinator, Programmatic is responsible for the setup, execution, and monitoring of programmatic media campaigns. This role provides critical support to the activation team by ensuring…
Added 19 mins ago
Purchasing Coordinator - Bilingual
Superior Plus Propane Talent Acquisition
Calgary, AB · Sainte-Catherine, QC
The Purchasing Coordinator is responsible for the timely, accurate, and cost-effective procurement of service parts, equipment, and operating materials across assigned regions. This role…
Added 19 mins ago
CO
Emergency Communications Operator
City of Windsor
Windsor, ON
- Full-time
Reporting to the Emergency Communications Coordinator, this position will use various forms of communication media, and will be expected to answer to, process and organize fire service…
Added 19 mins ago
PC
Bilingual Event Coordinator
Parkinson Canada
Montreal, QC
- $52,500 to $57,500 CAD / year
- Full-time
The Event Coordinator is responsible for organizing and managing a portfolio of peer-to-peer fundraising events, including Parkinson Canada SuperWalk, SuperMom Walk/Run, Pedaling for…
Added 19 mins ago
IG
Human Resources Generalist
Insight Global
Toronto, ON
- $70,000 to $75,000 CAD / year
- Full-time
…Workers Compensation payments, processing terminations and other administrative tasks as…
Added 19 mins ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…
Added 20 mins ago
KF
Project Coordinator
Korn Ferry
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
This role will support a minimum of one Partner in our Executive Search practice with administrative support, business development, and engagement related activities such as calendar and…
Added 20 mins ago
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Calibration & Maintenance Technician
Gastops
Ottawa, ON
- Full-time
…recruitment process. We may use AI-enabled tools for limited administrative purposes such as creative outreach messages, transcribing interviews, or assisting with notetaking. These tools…
Added 20 mins ago
KK
Fund Development Coordinator
Kids Kottage Foundation
AB · Edmonton, AB
- Full-time
Reporting to the Senior Associate, Philanthropy & Partnerships, the Fund Development Coordinator will support donor relations, corporate partnerships, fundraising campaigns, events,…
Added 34 mins ago
ON
Legal Coordinator – OLRB Health Care Restructuring/PSLRTA Lead – Litigation Team
Ontario Nurses' Association
London, ON · Ottawa, ON · Port Hope, ON · Toronto, ON · Nepean, ON
- Full-time
ONA is seeking to hire a Legal Coordinator on our Litigation Team. This posting is for an existing vacancy. As a member of the Litigation Team and working within the boundaries of ONA’s…
Added 34 mins ago
MU
Administrative Coordinator
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Under the direction of the Director, Global Engagement, provides administrative and logistical support to the unit’s operations. Supports the planning and delivery of events, international…
Added 34 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Sherbrooke, QC
- Full-time
Under the direction of the immediate supervisor, provides administrative and secretarial support for administrative and student affairs activities. Participates in ensuring the smooth…
Added 34 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Sherbrooke, QC
- Full-time
Under the supervision of the Student Affairs Supervisor, the Administrative Student Affairs Coordinator provides comprehensive administrative and operational support for postgraduate…
Added 49 mins ago
OV
Relief Coordinator, Food Services - Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
Added 49 mins ago
BH
Scheduling Coordinator
Bayshore HealthCare
Halifax, NS
- Full-time
The Scheduling Coordinator plays a crucial role in healthcare settings by ensuring that healthcare providers are scheduled effectively to meet the needs of clients. This involves a variety…
Added 49 mins ago
B&
Mechanical Project Coordinator
Black & McDonald Limited
Ottawa, ON
- $60,000 to $70,000 CAD / year
- Full-time
Our Ottawa team is growing and is seeking a full-time Mechanical Project Coordinator who must be skilled, detail oriented, and result focused. The Mechanical Project Coordinator will be…
Added 49 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
November 20, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)
Added 49 mins ago
AL
Branch Care Coordinator
Air Liquide
Edmonton, AB
- Full-time
R10103693 Branch Care Coordinator (Open)


Added 49 mins ago
Project Supervisor (Homelessness Reduction) - 16 Month
County of Wellington
ON · Guelph, ON
Added 49 mins ago
GC
Junior Administrative Coordinator
Gunnebo Canada
Burnaby, BC
- Full-time
We are looking for an organized, customer-focused Junior Administrative Coordinator to join our Vancouver team.

Samsonite

E-Commerce Coordinator

Stratford, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Experience: 1+ years’ experience in customer service or working directly with customers in a retail capacity
Posting language: English
Posted: Oct 30, 2026

Original job description

Your role at Samsonite:

You will be the main point of contact between our external D2C (direct to consumer) call center and our internal business unit and work out of our Canada office. You will be responsible for providing research and feedback for D2C related customer questions and concerns, as well as assisting the ecommerce business unit in daily functions. The priority of this position is to support a positive customer journey and an excellent onsite experience.

Daily interaction with outside call center answering questions via email, phone, or portal

Fast and thorough research of questions that cannot be currently answered by the external 3rd party call center on their own

Review weekly call type reporting for call disposition to determine trends for applicable problem resolution

Provide recommendations for resolution of consistent ongoing issues to E-commerce Ops Manager and VP of E-Commerce

Ecommerce pricing maintenance and monitoring
Assist in product setup and online accuracy
Product information gathering for customer service inquiries
Processing customer payments and refunds, when necessary, through various systems.
Assistance with Fraud Monitoring Signifyd software

Assisting with Online Reviews and Q&A's, when necessary

Supports Wholesale by completing item set ups for ecommerce listings

Amazon back-end support, item set up, investigates, and resolves various claims

Qualifications

We're excited if you have:

Grade 12 or equivalent education

1+ years’ experience in customer service or working directly with customers in a retail capacity

Experience in ecommerce or digital marketing considered an asset

Post-secondary education highly desirable.

Computer proficiency in Microsoft Excel, Outlook, and Word

Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient

Detail-oriented with a strong sense of urgency

Demonstrates logical analysis and problem-solving skills

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, BÉIS, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Why you'll love working here:

Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The E-Commerce Coordinator acts as the primary liaison between the external call center and the internal business unit to resolve customer inquiries and support daily operations. Responsibilities include monitoring pricing, assisting with product setup, managing fraud monitoring software, and analyzing call trends to improve the customer experience.

Requirements

Candidates must have at least one year of customer service or retail experience and proficiency in Microsoft Office applications. A high school diploma is required, while post-secondary education is highly desirable.

Skills

Customer service
E-commerce operations
Microsoft Excel
Microsoft Outlook
Microsoft Word
Data analysis
Problem-solving
Communication
Pricing maintenance
Fraud monitoring
Product setup
Retail
Digital marketing
Reporting
Logistics

Benefits

Meaningful rewards
Development opportunities
Supportive working environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer service
Retail
D2C
Call center
Pricing maintenance
Fraud monitoring
Signifyd
Amazon
Wholesale
Data analysis
Reporting
Digital marketing
Microsoft Excel
Microsoft Outlook
Microsoft Word
Product setup
Customer journey
Problem resolution
Logistics

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