Find work in Canada.

540,807 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Added 1 min ago
KB
Cut Shop Associate
Kent Building Supplies
Dartmouth, NS
- Full-time
Builds custom wooden items for store use and product merchandising
Added 1 min ago
T
Senior Group Manager, Audit (ATH 1146)
TD
Toronto, ON
- Full-time
Added 1 min ago
O
Lead UX Developer (React)
OpenText
Waterloo, ON
- Full-time
We are seeking a highly skilled and passionate Lead UX Developer with a strong expertise in React development to join our dynamic team. You will collaborate closely with designers, product…
Added 1 min ago
KB
Dept Manager Freight Flow
Kent Building Supplies
Atholville, NB
- Full-time
Receive product, ship product, and ensure its accuracy.
Added 1 min ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
…onboarding that includes license preparation, systems training, product knowledge, sales tools, and proven sales techniques designed to build and strengthen the skills you need to be…
Added 1 min ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 1 min ago
MP
Pipeline Coater
MasTec Purnell Canada
Grande Prairie, AB
- Contract
Added 1 min ago
BT
Représentant des ventes au comptoir
Bumper to Bumper Canada
Rivière-du-Loup, QC
- Full-time
Added 1 min ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
Participate in product design and process improvement activities to enhance efficiency, quality, and manufacturability.
Added 2 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Work closely with a team of cross-functional domain experts in Advantage+Elite, Product Development and Validation teams to integrate innovations and new technologies into practical…
Added 2 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…develop testing and validation strategy based on risks and product…
Added 2 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 2 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…resolving systemic service issues. The team is responsible for all product lines (Machines, Molds, 3rd Party Hot runners, Controllers, and Auxiliaries) and works cohesively with a variety…
Added 2 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…resolving systemic service issues. The team is responsible for all product lines (Machines, Molds, 3rd Party Hot runners, Controllers, and Auxiliaries) and works cohesively with a variety…
Added 2 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 2 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 2 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
…customers in the lead, we leverage a powerful risk prioritized product development process. The Test Engineering Technologist plays a critical role by working within the Innovation and…
Added 2 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Analyze business performance by region, product line, customer segment, channel, and service offering.
Added 2 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…customers in the lead, we leverage a powerful risk prioritized product development process.The Test Engineering Technologist plays a critical role by working within the Innovation and…
Added 2 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Work within a team of Engineers/Design Specialists in the development of new products. This includes all steps within a formal product development process
Added 2 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Analyze global rigid packaging, beverage, and consumer goods trends to shape application strategies, product roadmaps, and innovation priorities.
Added 2 mins ago
KB
Flooring Associate
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
Added 2 mins ago
KB
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Kent Building Supplies
Dartmouth, NS
- Full-time
Product knowledge within the department is considered an asset.

Samsonite

E-Commerce Coordinator

Stratford, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1+ years’ experience in customer service or working directly with customers in a retail capacity
Posting language: English
Posted: Oct 30, 2026

Original job description

Your role at Samsonite:

You will be the main point of contact between our external D2C (direct to consumer) call center and our internal business unit and work out of our Canada office. You will be responsible for providing research and feedback for D2C related customer questions and concerns, as well as assisting the ecommerce business unit in daily functions. The priority of this position is to support a positive customer journey and an excellent onsite experience.

Daily interaction with outside call center answering questions via email, phone, or portal

Fast and thorough research of questions that cannot be currently answered by the external 3rd party call center on their own

Review weekly call type reporting for call disposition to determine trends for applicable problem resolution

Provide recommendations for resolution of consistent ongoing issues to E-commerce Ops Manager and VP of E-Commerce

Ecommerce pricing maintenance and monitoring
Assist in product setup and online accuracy
Product information gathering for customer service inquiries
Processing customer payments and refunds, when necessary, through various systems.
Assistance with Fraud Monitoring Signifyd software

Assisting with Online Reviews and Q&A's, when necessary

Supports Wholesale by completing item set ups for ecommerce listings

Amazon back-end support, item set up, investigates, and resolves various claims

Qualifications

We're excited if you have:

Grade 12 or equivalent education

1+ years’ experience in customer service or working directly with customers in a retail capacity

Experience in ecommerce or digital marketing considered an asset

Post-secondary education highly desirable.

Computer proficiency in Microsoft Excel, Outlook, and Word

Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient

Detail-oriented with a strong sense of urgency

Demonstrates logical analysis and problem-solving skills

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, BÉIS, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Why you'll love working here:

Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The E-Commerce Coordinator acts as the primary liaison between the external call center and the internal business unit to resolve customer inquiries and support daily operations. Responsibilities include monitoring pricing, assisting with product setup, managing fraud monitoring software, and analyzing call trends to improve the customer experience.

Requirements

Candidates must have at least one year of customer service or retail experience and proficiency in Microsoft Office applications. A high school diploma is required, while post-secondary education is highly desirable.

Skills

Customer service
E-commerce operations
Microsoft Excel
Microsoft Outlook
Microsoft Word
Data analysis
Problem-solving
Communication
Pricing maintenance
Fraud monitoring
Product setup
Retail
Digital marketing
Reporting
Logistics

Benefits

Meaningful rewards
Development opportunities
Supportive working environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer service
Retail
D2C
Call center
Pricing maintenance
Fraud monitoring
Signifyd
Amazon
Wholesale
Data analysis
Reporting
Digital marketing
Microsoft Excel
Microsoft Outlook
Microsoft Word
Product setup
Customer journey
Problem resolution
Logistics

Report this job