Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Labour Relations Consultant
Fire & Flower Inc.
Winnipeg, MB
Added 40 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 40 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Execute risk-based IT internal audits covering operational, financial, compliance, and technology processes.
Added 1 hour ago
R
Executive Assistance
RBC
Winnipeg, MB
- Full-time
Access to various programs, resources and technology.
Added 1 hour ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Diploma or Degree in Geomatics Engineering Technology, B.Sc. in Geomatics, Civil Engineering, Forestry or Environmental Sciences or related discipline.
Added 1 hour ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Direct regtech and emerging technology implementations, such as AML transaction monitoring, compliance surveillance, digital onboarding and AI-enabled workflows, ensuring business…
Added 1 hour ago
S
E-Commerce Coordinator
Samsonite
Stratford, ON
- Part-time
…accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage…
Added 1 hour ago
CS
T26-269 Temporary, Full-Time, Grade 1_2
Chilliwack School District No. 33
Chilliwack, BC
- Full-time
Demonstrated ability to engage and motivate students in day-to-day lessons through the appropriate integration of technology.
Added 1 hour ago
KR
VP, Fund Accounting (Private Assets)
Kassen Recruitment
Toronto, ON
- $130,000 to $165,000 CAD / year
- Full-time
Collaborate cross-functionally with Investor Relations, Tax, Audit, Financial Reporting, and Technology teams
Added 1 hour ago
IF
Cyber Security Analyst
Innovation Federal Credit Union
Canada
- Full-time
…successful candidate will have experience working with enterprise technology environments and applying cyber security principles, tools, and methodologies to protect organizational systems,…
Added 2 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 2 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 2 hours ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
…and agentic workflows, and partner with data engineers and technology teams to implement scalable production…
Added 2 hours ago
ID
Account Manager - Vice President (VP)
Intellect Design Arena Ltd
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
Industry: Financial Technology / Enterprise Software / IT Services
Added 2 hours ago
F
Staff Frontend Engineer
Forma.ai
Toronto, ON
- Full-time
Added 2 hours ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
Motive builds technology to improve the safety, productivity, and profitability of the physical economy. The Platform Services Organization serves as the backbone of Motive’s engineering…
Added 3 hours ago
M
Director, Global Technology & Operations Strategy & Transformation
Manulife
Toronto, ON
- Full-time
The Director, Global Technology & Operations Strategy & Transformation will help shape and execute strategic priorities across Global Technology & Operations (GTO), with a significant focus…
Added 3 hours ago
H
Analog Validation & Characterization Engineer
HaiLa
Montreal, QC
- Full-time
Added 4 hours ago
Manager, Web Development and Digital Experience (1-Year - Maternity Leave Contract)
Blue Ant Media Inc.
Toronto, ON
…support, and thrives at the intersection of brand, marketing, and technology. This role plays a critical part in unifying our digital experience externally, supporting both content…
Added 4 hours ago
M
VP, Operational Risk Oversight
Manulife
Toronto, ON
- Full-time
…drivers (company strategy and goals) and external drivers (technology, regulations, threats, vulnerabilities,…
Added 4 hours ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
Added 5 hours ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Added 5 hours ago
RD
Senior Project Manager
Randstad Digital
Aurora, ON
- Contract
Industry Background: Previous experience delivering technology programs within manufacturing, distribution, or multi-location supply chain environments.
Added 6 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Dig Insights unites strategy, human understanding, and technology to help brands move decisively, in a world that won’t wait. We work with insights and marketing professionals at some of…
Added 11 hours ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
…strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and…

Samsonite

E-Commerce Coordinator

Stratford, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 1+ years’ experience in customer service or working directly with customers in a retail capacity
Posting language: English
Posted: Oct 30, 2026

Original job description

Your role at Samsonite:

You will be the main point of contact between our external D2C (direct to consumer) call center and our internal business unit and work out of our Canada office. You will be responsible for providing research and feedback for D2C related customer questions and concerns, as well as assisting the ecommerce business unit in daily functions. The priority of this position is to support a positive customer journey and an excellent onsite experience.

Daily interaction with outside call center answering questions via email, phone, or portal

Fast and thorough research of questions that cannot be currently answered by the external 3rd party call center on their own

Review weekly call type reporting for call disposition to determine trends for applicable problem resolution

Provide recommendations for resolution of consistent ongoing issues to E-commerce Ops Manager and VP of E-Commerce

Ecommerce pricing maintenance and monitoring
Assist in product setup and online accuracy
Product information gathering for customer service inquiries
Processing customer payments and refunds, when necessary, through various systems.
Assistance with Fraud Monitoring Signifyd software

Assisting with Online Reviews and Q&A's, when necessary

Supports Wholesale by completing item set ups for ecommerce listings

Amazon back-end support, item set up, investigates, and resolves various claims

Qualifications

We're excited if you have:

Grade 12 or equivalent education

1+ years’ experience in customer service or working directly with customers in a retail capacity

Experience in ecommerce or digital marketing considered an asset

Post-secondary education highly desirable.

Computer proficiency in Microsoft Excel, Outlook, and Word

Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient

Detail-oriented with a strong sense of urgency

Demonstrates logical analysis and problem-solving skills

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, BÉIS, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Why you'll love working here:

Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The E-Commerce Coordinator acts as the primary liaison between the external call center and the internal business unit to resolve customer inquiries and support daily operations. Responsibilities include monitoring pricing, assisting with product setup, managing fraud monitoring software, and analyzing call trends to improve the customer experience.

Requirements

Candidates must have at least one year of customer service or retail experience and proficiency in Microsoft Office applications. A high school diploma is required, while post-secondary education is highly desirable.

Skills

Customer service
E-commerce operations
Microsoft Excel
Microsoft Outlook
Microsoft Word
Data analysis
Problem-solving
Communication
Pricing maintenance
Fraud monitoring
Product setup
Retail
Digital marketing
Reporting
Logistics

Benefits

Meaningful rewards
Development opportunities
Supportive working environment

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer service
Retail
D2C
Call center
Pricing maintenance
Fraud monitoring
Signifyd
Amazon
Wholesale
Data analysis
Reporting
Digital marketing
Microsoft Excel
Microsoft Outlook
Microsoft Word
Product setup
Customer journey
Problem resolution
Logistics

Report this job