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Samsonite

Retail 3rd Key Supervisor

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 2, 2026

Original job description

What You’ll Be Doing:

Drive sales by having strong customer service skills.

Consistently deliver brand enhancing store standards that create a positive customer experience.

Assist with achievement of store sales goals and profit plans.

Assist with overall operations of store.

Protect company assets.

Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.

Qualifications

We’re Excited If You Have:

Demonstrate an ability to drive sales by understanding / explaining merchandise to the customer.

Demonstrate accuracy and efficiency at point of sale.

Demonstrate ownership and accountability.

Have experience in the retail industry, customer service, and inventory control.

Possess excellent selling skills.

Possess knowledge of a POS system to ring up sales.

Qualifications of the role:

Able to work a flexible schedule including nights and weekends.

High School Diploma or GED required.

Able to stand, move around the store, lift/push products that weigh up to 35 pounds, and use a ladder to complete job duties.

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Why you'll love working here:

Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Apply About employer

More about this job

Responsibilities

The supervisor will drive sales through excellent customer service and assist with daily store operations and asset protection. They are responsible for maintaining brand standards and providing constructive feedback to team members to support store growth.

Requirements

Candidates must have a High School Diploma or GED and previous experience in retail, customer service, and inventory control. The role requires the ability to work a flexible schedule, including nights and weekends, and the physical capability to lift up to 35 pounds.

Skills

Customer service
Sales
Inventory control
POS system
Merchandising
Teamwork
Communication
Accountability
Product knowledge
Operational support

Benefits

Meaningful rewards
Development opportunities
Supportive working environment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Customer Service
Inventory Control
POS System
Merchandise
Asset Protection
Store Operations
Team Player
Samsonite
Travel Bags
Luggage
Accessories
Vaughan Mills

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