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Samsung Electronics

Manager, MX Sales Platform

Mississauga, ON, Canada

The salary range for this role is expected to be between $93,000 to $128,000 and reflects base salary only. · Full-time

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Job details

Pay: The salary range for this role is expected to be between $93,000 to $128,000 and reflects base salary only.
Job type: Full-time
Apply by: Nov 1, 2026
Experience: Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!

Our Perks

Fantastic employee discount on all Samsung products
Competitive Salary and Performance based incentive plan for all levels
Employer paid Medical and Dental coverage from day one
Group RRSP plan that helps you save for the future
Free on-site gym to get your sweat on
Subsidized Cafeteria; including free Starbucks coffee/latte machine
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Employee Referral program- we want great talent like you!
Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
Additional Well Being Days for better work life-balance!

The incumbent will focus on developing the Samsung Sell-out Platform for mobile products and the business expansion of Samsung Care+ and Samsung Finance+. This role will also support in Trade In business management for SECA. This role ensures that Samsung Canada continues to offer consumers innovative sell-out platforms that are seamlessly integrated across the channels by working with identified partners and internal stakeholders. This role will support the business development elements of the Samsung Care+ and Samsung Finance+ working collaborative with the global teams to gain insights on market performance and share best practices and those that can be implemented in Canada. This role will also work closely with HQ and North American counterparts to grow the business.

Role And Responsibilities

Essential Duties and Responsibilities:

Samsung Mobile Sell-out Platform Development

Support the Sell-out platform strategy (Trade In / RV) in collaboration with the MXLT.
Support multiple phased projects, including working with internal stakeholders and partners to deliver project and business objectives.
Develop reporting and business management tools
Manage partner relationship; liaise with partner to manage the trade-in program in D2C channel and in partner channels collaborate with PM, Marketing, Legal and customer service teams to design, finalize & implement the trade-in promotional offers

Samsung Care+ & Trade In / RV Business Development

Liaise with partner to manage the SC+ program structure and operations in DtC channel and in partner channels (national Retail, Carrier)
Report on, and oversee SECA’s Trade In program management. This includes vendor management, and rate negotiations with support of senior MX leadership team
Collaborate with PM, Marketing, DtC, Legal and CS teams to design, finalize & implement the Trade and SC+ promotional offers
Manage the T&Cs and SOWs for Trade In / SC+ promotional offers
Manage SOWs for Trade In / SC+ product development and enhancement in collaboration with external Partner
Support and Follow-up on Partner invoices submissions, internal legal and financial processes to ensure execution excellence for Samsung Care+ and other programs Work with Marketing Team to finalize SC+ promo assets
Drive business visibility through recurring weekly reports, comprehensive monthly analytics, and key attach-rate performance evaluations
Enhance SECA’s device protection program – market analysis, competition benchmark, pricing analysis, promotion performance analysis
Drive new service initiatives to improve program performance and increase Trade In & SC+ adoption
Drive new initiatives to expand SC+ channel coverage in National Retail and Carriers
Drive new initiatives to improve Trade In rates for SECA

Supervise and Manage MX Service Operations

Responsible for having oversight of the day-to-day operations and administration of the various Mobile services of digital marketing programs and platforms such as Trade In, Samsung Care+, Samsung Finance+, Samsung Wallet, Samsung Health, and Galaxy Store.

Skills And Qualifications

Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions
Normally receives little instruction on day-to-day work and receives general instructions on new assignments
Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

The salary range for this role is expected to be between $93,000 to $128,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

#INDM

Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

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More about this job

Responsibilities

Develop Samsung's mobile sell-out platforms and support the growth and operations of Samsung Care+, Samsung Finance+, and Trade-In programs across direct-to-consumer, retail, and carrier channels. Manage partner relationships, promotional offers, vendor and contract processes, reporting and analytics, and day-to-day mobile service operations in collaboration with internal teams and global counterparts.

Requirements

The role typically requires at least five years of related experience and a bachelor's degree, or three years of experience with a master's degree; a PhD may qualify without experience. Candidates should be able to independently address complex business issues, analyze data, exercise sound judgment, and manage cross-functional projects and partner relationships.

Skills

Business Development
Trade-In Program Management
Vendor Management
Project Management
Business Reporting
Data Analysis
Market Analysis
Pricing Analysis
Promotional Offer Development
Contract Management
Cross-Functional Collaboration
Service Operations
Channel Expansion
Negotiation
Performance Analysis

Benefits

Employee Product Discount
Performance-Based Incentive Plan
Medical Coverage
Dental Coverage
Group RRSP
On-Site Gym
Subsidized Cafeteria
Tuition Reimbursement
Online Learning
Employee Referral Program
Virtual Pet Care
Additional Well-Being Days
Savings Matching
Wellness Benefits
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Samsung Care+
Samsung Finance+
Samsung Wallet
Samsung Health
Galaxy Store
Mobile Services
Sell-Out Platforms
Trade-In
Residual Value
Device Protection
Direct-to-Consumer
National Retail
Carrier Channels
Partner Management
Vendor Management
Business Development
Project Management
Business Reporting
Monthly Analytics
Attach-Rate Analysis
Market Analysis
Competitive Benchmarking
Pricing Analysis
Promotional Offers
Statements of Work
Terms and Conditions
Service Operations
Channel Expansion
Invoice Management
Cross-Functional Collaboration

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