Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 day ago
VC
Veterinarian, Ladysmith Animal Hospital (Signing Bonus)
VCA Canada
Vancouver, BC
- Full-time
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have…
Added 1 day ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 1 day ago
VA
Veterinary Technician, Specialty (Diagnostic Imaging), Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- Full-time
…currently welcoming a dedicated full-time Registered Veterinary Technician (RVT) to join our Diagnostic Imaging team in Oakville, Ontario. As a Specialty RVT, you'll work alongside and…
Added 2 days ago
SS
Accounting Assistant II
Surrey Schools (School District #36 Surrey)
Surrey, BC
- Full-time
Provides remote and onsite support to schools by aiding in financial reporting and transaction/data entry when Head Secretary vacancies are applicable.
Added 2 days ago
Grounds & Fields Technician
Shawnigan Lake School
Shawnigan Lake, BC
Shawnigan Lake School is seeking a Grounds & Fields Technician to join the team in providing day to day operations and maintenance to all grounds and fields facilities at the School.
Added 2 days ago
AC
Store Manager
Action Car and Truck Accessories
Hamilton, ON
- $60,000 to $70,000 CAD / year
- Full-time
…distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 44 stores and 4 distribution centres across the country. We are currently…
Added 2 days ago
VA
Veterinary Assistant, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
In this position, you will be supporting our Doctors and Technician teams by creating a positive, low-stress atmosphere for our clients and patients. Veterinary experience or certificate…
Added 2 days ago
VA
Veterinary Technologist, ER & ICU, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have…
Added 2 days ago
TU
Research Assistant - Clinical Research Database Specialist
The University of British Columbia
Vancouver, BC
- $5,538.94 to $6,497.44 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 4
Added 2 days ago
UO
Research Assistant - Clinical Research Database Specialist
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Jim Pattison Pavilion (VGHJPP)
- $5,538.94 to $6,497.44 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 4
Added 2 days ago
VA
Veterinary Technician, RVT - Emergency (Casual), Mississauga Oakville Veterinary Emergency & Specialty Hospital
VCA Animal Hospitals
Oakville, ON
- Internship
Mississauga-Oakville Emergency & Specialty Hospital is currently welcoming a Registered Veterinary Technician (RVT) to join our Emergency team in Oakville, Ontario! Our Veterinary…
Added 2 days ago
MI
Senior Quality Lab Technician
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- Full-time
Added 2 days ago
MI
12-Prodtn Mechanic
Mondelēz International
Toronto, ON
- Full-time
If you are a motivated Millwright Technician with maintenance experience looking to join a progressive company in the CPG and food industry. This role requires technical expertise, a strong…
Added 2 days ago
RG
Fiber Splicer/Maintenance Technician
ROHL Global Networks Inc
Acheson, AB
- Full-time
…in the field one day and keeping our 1,200 km fiber network, head office, and remote points of presence (PoPs) powered and performing the next. If you enjoy hands-on work, thrive on solving…
Added 3 days ago
RG
Fiber Splicer/Maintenance Technician
ROHL Global Networks Inc.
Acheson, AB
- Full-time
…in the field one day and keeping our 1,200 km fiber network, head office, and remote points of presence (PoPs) powered and performing the next. If you enjoy hands-on work, thrive on solving…
Added 3 days ago
VA
Veterinary Technician (RVT) - Dermatology, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
Registered Veterinary Technician - Dermatology
Added 3 days ago
VI
Technician (Full Time)
Valvoline Inc
Edmonton, AB
- $18.25 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 3 days ago
CO
Library Service Assistant 1/2 Circulation Assistant (CHAS)
City of Winnipeg
Winnipeg, MB
- Part-time
Successful completion of a Library Technician program an asset.
Added 3 days ago
VA
Veterinary Technician, RVT, Stouffville Animal Hospital
VCA Animal Hospitals
Kingston, ON
- Full-time
At Stouffville Animal Hospital, we welcome a Registered Veterinary Technician (RVT) to join our team in Stouffville, Ontario. This is an exciting opportunity for a Veterinary Technician to…
Added 3 days ago
VA
Registered Veterinary Technician - Surgery and Anesthesia, 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Full-time
Registered Veterinary Technician, Surgery & Anesthesia
Added 3 days ago
NG
Senior Ventilation Technician
New Gold Inc.
Emo, ON
- Full-time
Position Reports To: Senior Underground Technician
Added 3 days ago
GO
Facility Maintainer
Government of Nunavut Recruitment
Cambridge Bay, NU
- Full-time
…certification as a Carpenter, Electrician, Plumber/Gasfitter, Oil Heat Technician, Third, Fourth or Fifth Class Stationary Engineer and two (2) years related work experience in the…
Added 3 days ago
A
Warehouse Technician
Airswift
Prince George, BC
- Contract
Performs any other responsibilities related to the Warehouse Technician role as required or as assigned by the department head.
Added 3 days ago
VI
Technician (Full Time)
Valvoline Inc
Spruce Grove, AB
- $18.25 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 3 days ago
SS
Automation Services Advisor
Samuel, Son & Co.
Waterloo, ON
- Full-time
- Keeping a cool head when juggling multiple tasks and urgent customer needs.

Samuel, Son & Co.

Automation Services Advisor

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 19, 2027
Posting language: English
Posted: Oct 21, 2026

Original job description

As a key member of the Partner Services team, the Automation Services Advisor plays a vital role in delivering exceptional post-installation support to our customers. This role combines customer service, scheduling, technical coordination, and problem-solving to ensure the smooth and timely resolution of service requests. Working closely with technicians, vendors, and customers, you’ll be the hub of our service operations - maintaining high levels of responsiveness, customer satisfaction, and operational efficiency.
What You’ll Be Doing
- Service Coordination: Schedule and dispatch service technicians and parts to customer sites; ensure timely and efficient resolution of service requests.
- Queue Triage and Management: Manage incoming requests in the service ticketing system, prioritize emergencies, and ensure proper task routing and follow-through.
- Customer Communication: Act as the primary contact for post-installation customer support. Provide timely updates, issue quotations for non-warranty work, and follow up after service completion.
- Customer Satisfaction: Monitor service quality and ensure each interaction is handled with care, professionalism, and a focus on long-term customer retention.
- Issue Resolution: Troubleshoot service delivery issues and escalate more complex problems to appropriate technical or managerial contacts.
- Record Maintenance: Maintain accurate service documentation including work orders, quotations, customer communications, and job status updates.
- Inventory Coordination: Work with procurement and inventory teams to ensure required parts and tools are available for service execution.
- Quality, Compliance and Standards: Ensure service delivery adheres to company policies, safety standards, and industry regulations.
- Vendor and Supplier Coordination: Arrange third-party service visits as needed, coordinating logistics and communication between all parties.
- Reporting and Metrics: Generate and analyze reports on service activity, customer satisfaction, and resolution timelines; recommend improvements where applicable.
- Training Support: Coordinate and schedule training for customers as needed, in collaboration with technical staff.
- Continuous Improvement: Support departmental initiatives focused on service quality, efficiency, and scalability.
You’ll Be Great At
- Scheduling, multitasking, and prioritizing effectively under pressure.
- Communicating clearly and professionally with both technical and non-technical stakeholders.
- Understanding the basics of automation systems, including mechanical/electrical equipment.
- Using service management software, ticketing systems, and Microsoft Office (especially Excel and Outlook).
- Working with cross-functional teams to solve problems and deliver results.
- Keeping a cool head when juggling multiple tasks and urgent customer needs.
- Maintaining excellent attention to detail and follow-through.
Level of Autonomy and Authority
- Works without detailed supervision, but within clear guidelines, defined standards and specifications. Difficult, complex or unusual matters are referred to more senior authority
- May guide and monitor the work of other staff working on a project basis
- Provides input and makes recommendations to management in areas of improvement
- Will support other projects from time to time including installation of automated equipment on customer sites, customer service and training.
Key Requirements
- High level of attention to detail is a mandatory requirement
- Prior hands on experience in an automation, manufacturing, or engineering-based service environment is preferred
- Familiarity with technical concepts (e.g., PLCs, robotics, pneumatics, hydraulics) is an asset
- Valid passport and driver's license required; must be able to coordinate international service if needed
- Availability to support after-hours calls or coordinate emergency service during on-call rotations

Apply About employer

More about this job

Responsibilities

Coordinate service requests by scheduling technicians, managing ticket queues, communicating with customers, and arranging parts and vendor support. Maintain accurate service records, monitor service quality and performance, resolve or escalate issues, and support customer training and continuous improvement.

Requirements

Exceptional attention to detail is mandatory, and prior hands-on experience in an automation, manufacturing, or engineering service environment is preferred. Familiarity with automation equipment and concepts such as PLCs, robotics, pneumatics, and hydraulics is an asset; a valid passport and driver's license, plus availability for after-hours or on-call coordination, are required.

Skills

Service Coordination
Scheduling And Dispatch
Ticket Queue Management
Customer Communication
Customer Service
Troubleshooting
Service Documentation
Inventory Coordination
Vendor Coordination
Reporting And Metrics
Microsoft Excel
Microsoft Outlook
Automation Systems
Attention To Detail
Prioritization
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Automation Systems
Manufacturing
Engineering
Service Management Software
Ticketing Systems
Microsoft Office
Microsoft Excel
Microsoft Outlook
PLCs
Robotics
Pneumatics
Hydraulics
Mechanical Equipment
Electrical Equipment
Service Requests
Work Orders
Quotations
Technician Dispatch
Inventory Coordination
Vendor Coordination
Customer Training
Safety Standards
Industry Regulations
Customer Satisfaction
Service Quality
On-Call Rotations

Report this job