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Added 4 mins ago
W
Customer Service Representative - CONTRACT 6 months
Westlake
Ottawa, ON · Distribution - Ottawa
- Full-time
Experience working at a customer service desk/counter
Added 4 mins ago
TG
Planet Fitness - Fitness Trainer - Full Time - Sudbury
Taymax Group
Sudbury, ON
- Full-time
Assist in front desk related activities including:
Added 19 mins ago
TS
Caseworker
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 19 mins ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 19 mins ago
R&
Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 19 mins ago
E9
Enterprise Systems Technologist 1 (System Administrator)
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $99,091 to $116,875 CAD / year
- Full-time
…performing moves and software and hardware upgrades, responding to service requests, and working with the service desk and other technicians to troubleshoot and resolve service issues that…
Added 34 mins ago
Residence Steward
University of Toronto
Toronto, ON
…Residence Steward supports the operation of the residence front desk and provides guidance to the Front Desk Porter team. As part of the Woodsworth College Residence team in the Office of…
Added 34 mins ago
R(
Fashion Associate (Part time) - Midtown Plaza
Reitmans (Canada) Ltée/Ltd
Saskatoon, SK
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 49 mins ago
R&
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 49 mins ago
EC
Receptionist (All Sites)
ErinoakKids Centre for Treatment and Development
Oakville, ON
- Contract
Added 49 mins ago
BD
EXT ESP Temporary Educational Assistant - GC Huston Public School
Bluewater District School Board
Southampton, ON
- Temporary
…Educational Assistant Certificate, Early Childhood Educator, Social Service Worker, Developmental Services Worker, Child and Youth Worker, Educational Assistant Apprenticeship Program or…
Added 49 mins ago
WM
Branch Coordinator
Williams Machinery
Kelowna, BC
- Full-time
Deliver exceptional customer service while supporting Parts, Service, Rentals, and Yard Operations.
Added 1 hour ago
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PepsiCo Beverages Full-Time Merchandiser - Okotoks
PepsiCo
Calgary, AB
- Full-time
- Temporary
…to be out in the world rolling up your sleeves than behind a desk all…
Added 1 hour ago
GM
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
- Full-time
As a Field Claims Advisor, Property, you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory. Based from your…
Added 1 hour ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.
Added 1 hour ago
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
As a Field Claims Advisor, Property, you will provide exceptional customer service and effective cost control while managing property claims within your assigned territory. Based from your…
Added 1 hour ago
W
General Merchandise Associate
Walmart
Selkirk, MB
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
Night Auditor
Northland Properties
Langley (District), BC · Langley, BC
…They are required to work through the night shift on the front…
Added 1 hour ago
TH
Lumber & Building Material Sales Associate Part Time (FREDERICTON)
The Home Depot
Fredericton, NB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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Flooring Sales Part Time - GUELPH
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Guelph, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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Seasonal Sales Part Time - GUELPH
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Guelph, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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The Home Depot
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- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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Associé(e) à la quincaillerie (temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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Associé(e) aux ventes - Électroménagers (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
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Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Trois-Rivières, QC
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

Samuel, Son & Co.

Production Scheduler and Logistics Coordinator

Cambridge, ON, Canada

The expected compensation range for this position is $58,500 - $72,500. · Full-time

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Job details

Pay: The expected compensation range for this position is $58,500 - $72,500.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Responsibilities

- Coordinate production schedules and inbound and outbound shipment activities to support customer delivery requirements and efficient facility operations.

- Ensure customer orders, work orders, production setups, load information, appointments, and inventory records are entered accurately in D365 and supporting systems.

- Create required production setups from work orders and schedule assigned processing lines based on customer releases, agreed inventory levels, equipment capability, quality requirements, and delivery commitments.

- Provide departments with daily production schedules and communicate schedule changes, breakdowns, material shortages, inventory concerns, and delivery risks to the appropriate leaders and teams.

- Research and resolve inventory discrepancies and work order issues by collaborating with plant order pickers, Operations, Production Scheduling, Sales, Customer Service, supervisors, warehouse personnel, Purchasing, load planners, carriers, and customers to identify root causes, maintain inventory accuracy, improve process efficiency, and address related processing, shipping, and receiving concerns.

- Update and maintain inbound and outbound appointment schedules; confirm outbound appointments and establish loading times.

- Access loads through the load planning workbench, create and organize loads for internal and outside carriers, build and release loads to the warehouse, and generate load lists and work reports.

- Create, verify, organize, and distribute bills of lading, packing slips, pick lists, MTRs, inventory tags, scrap bills, RMAs, and other required shipping or receiving documents.

- Confirm completed loads and shipping documentation are accurate, communicate outstanding orders or shortages, and ensure applicable customer and sales documentation is issued as required.

- Coordinate customer pickups, interact with drivers and dispatch, direct drivers within the plant, assign trucks for loading where required, and complete driver checkout using signed bills.

- Manage truck maintenance scheduling, annual inspections, and service requirements, ensuring preventative maintenance, regulatory inspections, and repairs are completed promptly to maintain safe and reliable fleet operations. Communicate with drivers regarding scheduled service, maintenance requirements, and equipment breakdowns to minimize downtime and support prompt issue resolution.

- Receive material against purchase orders, create inventory tags, coordinate put-away activities, and report errors, shortages, return material, or other discrepancies to the appropriate parties.

- Analyze customer inventory and production status to confirm material availability and processing requirements; communicate issues that could affect customer delivery.

- Maintain accurate records, logs, trailer details, customer reports, production schedules, and weekly LPPA spreadsheets.

- Participate in meetings and communicate new products, process changes, customer trial requirements, and scheduled timing to affected departments.

- Coordinate overtime requests with Plant or Production Management when required to meet customer commitments.

- Use timely problem solving and decision making; submit IT tickets or escalate issues when system or process support is required.

- Balance production, shipping, and receiving priorities to best serve customers while maximizing productivity and minimizing downtime.

- Follow and reinforce Samuel Health & Safety policies, quality requirements, operating procedures, and established best practices.

- Assist managers and supervisors as required and perform other related duties assigned.
Quality System Requirements

- Initiate action to prevent non-conformities relating to product, process, or the quality system.

- Identify and record problems relating to product, process, and the quality system.

- Initiate, recommend, or provide solutions through designated channels.

- Control further processing, delivery, or non-conforming product until the deficiency or unsatisfactory condition has been corrected.

- Represent customer needs to internal functions in addressing applicable requirements.

Tools & Equipment

- Computer equipment, desktop applications, scanner, D365, email, Microsoft Teams, and desk phone.

Applicable Methods Used

- Samuel Health & Safety Policies and Procedures

- Quality Management System policies and procedures

- Samuel, Son & Co. Ltd. policies and procedures

- D365 production scheduling and load planning functions

- Production setups, schedules, load lists, work reports, packing slips, MTRs, purchase orders, bills of lading, RMAs, and applicable SSOPs

Education and Certifications

- Completion of post-secondary education, college or university, or an equivalent combination of education and relevant experience.

- High school diploma or equivalent is required.

Qualifications

- Experience in the steel service or metals industry is an asset.

- Experience with production scheduling, shipping, receiving, load building, inventory, or customer order coordination is preferred.

- Working knowledge of D365 is an asset.

- Intermediate computer skills, including Microsoft Excel, Word, Outlook, and Teams.

- Strong organizational, time-management, prioritization, problem-solving, and decision-making skills.

- Strong written and verbal communication skills and the ability to provide effective service to internal and external customers.

- Ability to work independently with limited direction and collaboratively across Production, Warehouse, Sales, Customer Service, Purchasing, and Transportation functions.

- Ability to maintain accuracy and attention to detail while managing changing schedules, multiple priorities, and time-sensitive customer requirements.

The expected compensation range for this position is $58,500 - $72,500. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.
SAMOMM

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More about this job

Responsibilities

Coordinate production schedules, customer orders, inventory, and inbound and outbound shipments to meet delivery commitments and support efficient plant operations. Maintain accurate records and shipping documentation, resolve scheduling and inventory issues with internal and external partners, and coordinate fleet maintenance while following safety and quality requirements.

Requirements

A high school diploma or equivalent is required, along with post-secondary education or an equivalent combination of education and relevant experience. Experience in production scheduling, shipping, receiving, load building, inventory, or customer order coordination is preferred; D365 knowledge and intermediate Microsoft Office skills are assets.

Skills

Production Scheduling
Logistics Coordination
Load Planning
Inventory Management
Shipping And Receiving
D365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Problem-Solving
Decision-Making
Time Management
Communication
Attention To Detail
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

D365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Production Scheduling
Load Planning
Load Building
Shipping
Receiving
Inventory Management
Work Orders
Production Setups
Bills Of Lading
Packing Slips
Pick Lists
Material Test Reports
Purchase Orders
RMAs
Customer Order Coordination
Steel Service Industry
Quality Management System
Health And Safety
Preventive Maintenance
Fleet Operations
Root Cause Analysis
Customer Service
Carrier Coordination
Inventory Accuracy
Production Operations

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