Specialist, Intelligent Automation

Responsibilities:
- Facilitate workshops with business stakeholders to identify, assess, and prioritize automation opportunities
- Analyze state processes and design future state automated workflows suitable for unattended execution
- Create and maintain Process Design Documents (PDD) documenting: - Process scope, inputs, outputs, and exceptions
- As Is and To Be process flows
- Business rules and dependencies

- Create and maintain Solution Design Documents (SDD) detailing: - Technical architecture and integration approach
- Data sources, APIs, and system interactions
- Error handling, logging, and resiliency patterns

- Design and develop Power Automate Cloud Flows utilizing APIs, connectors, and structured data to support reliable system to system integration
- Develop Power Automate Desktop flows for unattended automation of legacy or UI based systems where APIs are not available
- Leverage AI Builder and Copilot Studio to support document processing, decision logic, and intelligent workflow orchestration
- Implement enterprise best practices for: - Modular and reusable automation design
- Environment separation (Dev/Test/Prod)
- Secure credential and access management

- Support testing activities including unit testing, system testing, and user acceptance testing
- Deploy automations to production and provide post deployment monitoring, optimization, and support
- Produce solution documentation and operational runbooks to support ongoing maintenance and support teams
- Contribute to the continuous improvement of automation standards, patterns, and governance within IT
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience
- 4+ years of experience in process automation, RPA, or software development
- 2+ years of hands on experience with Microsoft Power Platform, including Power Automate
Skills:
- Strong experience with Power Automate Cloud and Desktop flows
- Demonstrated ability to analyze and document business processes and technical solutions
- Experience producing professional PDD and SDD artifacts
- Experience integrating automations using APIs, connectors, and structured data
- Working knowledge of SQL for data retrieval and manipulation
- Strong problem solving, analytical, and troubleshooting skills
- Excellent written and verbal communication skills
- Ability to work independently in a matrixed enterprise environment
Assets (Nice to Have):
- Microsoft Power Platform certifications (PL400, PL600)
- Experience with Dataverse and environment management strategies
- Exposure to Agile / Scrum delivery models
- Familiarity with ITIL based operational support models
The expected compensation range for this position is $80,320-$110,440. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.