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Added 11 mins ago
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Principal Process Automation Engineer
Worley
Pickering, ON
- Full-time
…support our customers’ decision making. We assist with asset strategy and selection, business case preparation, concept and feasibility studies, technology evaluation, energy strategies and…
Added 11 mins ago
PL
AVP, Business Proposition Enablement
Pacific Life
Toronto, ON
- Full-time
The AVP, Business Proposition and Enablement role within the North America Client Solutions Team is responsible for:
Added 11 mins ago
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Head of Data Systems (Google Stack)
Stacktics
Toronto, ON
- Full-time
Lead thorough audits of clients'/prospects' Data Systems, and other associated platforms and technologies as applicable including performance and cloud cost-efficiency
Added 13 mins ago
Supervisor, Homelessness
Halton Region
Oakville, ON
…homelessness programs by fostering an inclusive, collaborative, and client-centered service culture. Lead change initiatives, support staff development, and promote continuous improvement…
Added 13 mins ago
Senior Manager, Day to Day Banking Initiatives
Scotiabank
Toronto, ON
…programs for the Day-to-Day Banking portfolio. The incumbent will lead initiatives that maximize growth opportunities and partnerships both internal and external and is responsible for…
Added 13 mins ago
Senior Manager, Day to Day Banking Fee Optimization
Scotiabank
Toronto, ON
…across the Day-to-Day Banking portfolio. The incumbent will lead initiatives that maximize non-interest revenue while balancing customer value, competitiveness, regulatory requirements, and…
Added 13 mins ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
…presentations, quarterly analyst call preparation, and board strategy…
Added 13 mins ago
Tourism Development Advisor - Planning and Development Officer 1-2
The Government of Nova Scotia
NS · WINDSOR, NS
…visitor servicing. This work is guided by the Tourism Sector Strategy for Nova Scotia, a shared strategy with industry and partners that aligns efforts around a vision for sustainable,…
Added 26 mins ago
GO
Tourism Development Advisor - Planning and Development Officer 1-2
Government of Nova Scotia
Windsor, NS
- Full-time
…visitor servicing. This work is guided by the Tourism Sector Strategy for Nova Scotia, a shared strategy with industry and partners that aligns efforts around a vision for sustainable,…
Added 27 mins ago
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Senior Product Manager (KYC - Fraud & Risk)
Trulioo
Remote, Canada
- Full-time
- Remote
We are looking for a highly driven, intellectually curious Senior Product Manager to lead Trulioo's KYC Fraud & Risk product line. This is a high-visibility individual contributor role at…
Added 27 mins ago
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Director, Corporate Client Group
Royal Bank of Canada
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…
Added 27 mins ago
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Senior Director, Operations
RBC
Toronto, ON
- Full-time
Lead or contribute to cross-functional and enterprise-wide initiatives related to relevant areas such as strategy, compliance, technology upgrades, and operational efficiency as required.
Added 27 mins ago
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Wealth Advisor
RBC
Calgary, AB
- Full-time
…advice and support to those clients and working closely with the lead Portfolio Manager, helping deepen existing relationships and welcoming new clients to the firm. Identifying new…
Added 40 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 40 mins ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
Our client is a respected Canadian wine business with a longstanding heritage, established market presence and a commitment to quality, innovation and sustainable growth.
Added 40 mins ago
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Sales Profess.
Schaeffler
Chatham-Kent, ON · Chatham, ON
- Full-time
Sales growth as per Product Line targets, lead negotiations of pricing / claims, lead customer satisfaction metrics, developing the customer strategy for assigned client.
Added 40 mins ago
GG
Vice President of Sales
Godspeed Group
Brantford, ON
- $140,000 to $150,000 CAD / year
- Full-time
Job Summary: We are hiring for our client, a Canadian-based manufacturer and technology company specializing in engineered communications and connectivity solutions serving industrial,…
Added 40 mins ago
R
Director, Corporate Client Group- EN
RBC
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…
Added 40 mins ago
WR
Vice President, Real Estate Debt & Financing
Wealthy Recruiting
Montreal, QC
- Full-time
Our client is a well-established and highly diversified real estate investment and operating company with a substantial portfolio spanning Canada and the United States. The organization is…
Added 42 mins ago
Senior Sales Advisor-St. Laurent
VinFast Recruitment
Montreal, QC · Saint-Laurent, QC
The role of the store sales team is to provide a client experience consistent with the VinFast brand and vision, engage with clients to generate brand and product excitement, and to guide…
Added 42 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health
Toronto, ON
- Full-time
Lead product enhancement, network transition and integration initiatives across cross-functional teams.
Added 42 mins ago
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Product Manager
TD
Toronto, ON
- Full-time
…growth. Striking the pinch point will be key given Business Lead Demand and the current DC…
Added 1 hour ago
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Senior Account Manager
Hays
Calgary, AB
- Full-time
Lead intake meetings, workforce planning discussions, and hiring strategy conversations.
Added 1 hour ago
AL
Change Management Specialist
Accion Labs
Winnipeg, MB
- Contract
8 hours daily, Monday to Friday (excluding stat holidays and mandatory vacation time off as specified by the client)
Added 1 hour ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
…fillers and cosmetic products. We are proud to address all of our client's needs through streamlined innovation. Prollenium is able to ensure a continual flow of creation, unique ideas, and…

Sandbox Inc.

Lead, Digital Learning & Product Innovation

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 7, 2027
Experience: 5 to 7+ years of professional experience spanning digital learning, instructional design, education technology, digital product development or related client services.
Posting language: English
Posted: Oct 9, 2026

Original job description

About Sandbox

Sandbox is a Toronto-based multidisciplinary research-to-product agency working at the intersection of design, technology and learning. We design and conduct research, advise our clients on how to increase their impact, and imagine, test and build innovative digital solutions that inform and educate audiences. Through our Barcelona-based Labs team, we create global partnerships in new areas of work, such as public-interest artificial intelligence. We are proud to serve incredible mission-driven organizations, ranging from UNICEF and the OECD, to government agencies, universities, trade unions and non-profit organizations.

What you can expect

Join a small, collaborative team of researchers, learning specialists, designers, technologists, media experts and operational leads who share knowledge and solve problems together.
Lead varied client work with meaningful conceptual and creative autonomy, while staying close to the strategy, people and details that shape strong delivery.
Be challenged to stay at the edge of AI technology, helping internal and client teams leverage the benefits of AI while countering its risks
Work in a flexible hybrid environment with four weeks of vacation, professional development support and opportunities to grow with the company.

The role

We are looking for a Digital Learning and Product Lead to guide our learning and digital product practice in close collaboration with our User Research & Service Design Lead. You will oversee and contribute to the development and delivery of projects ranging from instructional design and digital learning products to website and product development, in areas ranging from education, health, workforce development, research and public services, while providing key contributions to the company’s strategic initiatives and AI strategy. .

The right person is a big-picture thinker who’s also a technology enthusiast and has an entrepreneurial spirit. They combine a strong ability to build relationships with client teams and a diversity of collaborators with experience in education and instructional design. Fluency in UX and product development pipelines is a strong asset, and exposure and understanding of AI capabilities is a must.

What you will do

Lead projects and delivery

Translate strategic client needs into clear project approaches, scopes, deliverables, work plans and timelines.
Scope learning and digital product work based on the audience, objectives, budget, available content and technical environment.
Estimate and coordinate resources across instructional design, writing, design, web development, media, accessibility and quality assurance.
Manage dependencies, risks, review cycles, scope changes and delivery across a portfolio of projects, including work managed day to day by other team members.
Maintain clear project communication and raise decisions or concerns early when they could affect scope, timing, quality or the client relationship.

Set the learning and product direction

Collaborate with client and internal research teams to identify user challenges and needs
Analyze client materials to determine what can be used, what needs to be restructured and where gaps must be addressed.
Recommend appropriate formats, tech stacks and approaches for a wide range of learning experiences, websites and custom interactive products.
Guide learning objectives, course structures, storyboards, scripts, activities, graphics, media and course builds.
Help define product content, functionality, user experience, analytics, content management and technical requirements.
Coordinate technical discussions involving content management systems, custom development, hosting, integrations and deployment.
Ensure accessibility and quality assurance are built into the work from planning through launch.

Spearhead innovation

Identify practical uses for AI, automation and other tools while maintaining strong editorial and quality controls.
Spearhead the adoption and documentation of AI-driven workflows within the learning and product team
Stay up to date with technology trends and share knowledge with the team
Support new partnerships and business development through writing of project proposals within your area of expertise.

Manage clients and support business development

Lead client meetings and written communications with clarity and sound judgment.
Help clients understand their options and make informed choices about strategy, product scope and technology
Provide strategic advice to the Sandbox leadership team on scope, timelines, resourcing, and risks
Contribute to proposals, requests for proposals, terms of reference, work plans, technical approaches and estimates.

Lead the team

Provide team members with clear project context, priorities and feedback
Support individual contributor professional growth through coaching coaching and stretch opportunities.
Plan internal and external resourcing with operations and other project leads, including the use of freelancers and specialized vendors.

What you bring to the table

5 to 7+ years of professional experience spanning digital learning, instructional design, education technology, digital product development or related client services. Experience in technology consulting and policy is also welcome.
Experience leading multidisciplinary internal and external teams.
Working knowledge of website and digital product development and the ability to collaborate confidently with product designers and developers.
Proficiency using AI in research, analysis, design and development.
Knowledge of learning design and core pedagogical principles, with the judgment to choose an approach that fits the audience, objectives and constraints.
Demonstrated experience scoping and delivering complex work, including estimates, work plans, risks, review cycles and changing requirements.
Strong client leadership and written communication skills, including the ability to organize ambiguous information and explain trade-offs clearly.
Experience reviewing content and deliverables for structure, accuracy, usability, accessibility and overall quality.
Sound judgment, follow-through and attention to detail, with the ability to move between team needs, project details and broader strategy.
A university degree, college diploma, industry certification or other education and experience relevant to the role.

You do not need to meet every qualification to apply. We value relevant experience gained through different career paths and encourage applicants who are excited about the role to tell us how their background would translate.

Specific tools & technical skills

Experience with some of the following would be helpful, but no candidate is expected to bring every item:

Articulate Rise and Storyline, SCORM packages and learning management systems
WordPress or another content management system, with working familiarity with custom web development such as React or enterprise platforms such as Adobe Experience Manager
Web analytics, tag management, user testing and accessibility testing tools
Adobe Acrobat and document accessibility workflows
Work in agency, consulting or other client-service environments

The hiring process

Our planned hiring process includes:

Application review
First interview with key team members
Second interview with Sandbox leadership. A short case study assignment may be provided beforehand for discussion during the interview.
Reference checks and offer

We thank all applicants for their interest. Only candidates invited to continue in the hiring process will be contacted. If you require accommodation during the process, please let us know and we will work with you to support your participation.

Thanks for your interest. We look forward to hearing from you.

The Sandbox team

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More about this job

Responsibilities

Lead the strategy, scoping, and delivery of digital learning and product projects, coordinating multidisciplinary teams, client relationships, timelines, budgets, and quality. Guide learning and product direction, advance practical and responsible AI workflows, support business development, and coach team members.

Requirements

Applicants should have 5 to 7 or more years of relevant experience and a track record leading multidisciplinary teams and delivering complex client work. They should bring knowledge of learning design, digital product and website development, AI tools, project scoping, accessibility, quality assurance, and strong client communication; relevant education or experience is also required.

Skills

Digital Learning
Instructional Design
Digital Product Development
Project Management
Client Leadership
Team Leadership
Learning Design
User Research
Product Development
Artificial Intelligence
Accessibility
Quality Assurance
Resource Planning
Business Development
Web Development
Strategic Communication

Benefits

Four Weeks Of Vacation
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Digital Learning
Instructional Design
Education Technology
Digital Product Development
Project Scoping
Project Delivery
Client Services
User Research
Service Design
Learning Objectives
Storyboards
Learning Management Systems
Articulate Rise
Articulate Storyline
SCORM
WordPress
React
Adobe Experience Manager
Content Management Systems
Web Analytics
Tag Management
User Testing
Accessibility Testing
Document Accessibility
Artificial Intelligence
Automation
Quality Assurance
Technical Requirements
Hosting
Integrations

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