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Sandman Hotel Group

Accounts Receivable Manager

BC, Canada
West Vancouver, BC, Canada

COMPENSATION RANGE: $85,000 - 110,000 · Full-time

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Job details

Pay: COMPENSATION RANGE: $85,000 - 110,000
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYER: Northland Properties Corporation (NPC)

LOCATION: Support Centre, Vancouver, BC

EMPLOYMENT TYPE: Full Time

COMPENSATION RANGE: $85,000 - 110,000

BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks

The Role

Northland Properties is seeking an experienced and results-driven Accounts Receivable Manager to lead our Accounts Receivable function and strengthen the processes, controls, and reporting that support effective cash collection and financial management across the organization.

Reporting within the Finance team, this role is responsible for overseeing daily AR operations, leading and developing the team, monitoring collections performance, and collaborating with stakeholders to resolve issues and drive continuous improvement.

The ideal candidate is a hands-on finance leader with strong technical accounting knowledge, proven people management experience, and a passion for operational excellence. They will be comfortable balancing detailed financial analysis with strategic decision-making while maintaining strong

relationships across our diverse portfolio of brands operating in Canada, the US, the UK, and Ireland.

Key Responsibilities

Accounts Receivable Operations

Oversee end-to-end accounts receivable and collections processes, ensuring accuracy, efficiency, and compliance.
Manage billing, cash application, reconciliations, collections, credit balances, adjustments, and customer account resolutions.
Monitor AR aging, identify overdue and high-risk accounts, and establish effective collection and escalation strategies.
Collaborate with Operations, Sales, and Finance on payment terms, credit limits, account holds, and collection priorities.
Support month-end and year-end closing activities, including AR subledger-to-general-ledger reconciliations.
Maintain appropriate financial controls, documentation, and audit readiness.

Team Leadership

Lead, coach, and develop the Accounts Receivable team to achieve operational and performance objectives.
Establish clear responsibilities, service standards, and accountability.
Promote cross-training, knowledge sharing, and professional development.
Foster a collaborative, solutions-oriented, and continuous-improvement culture.

Reporting & Financial Analysis

Develop and maintain reporting on receivables, aging, collections, disputes, unapplied cash, and key performance indicators.
Analyze collection trends, identify risks, and recommend actionable improvements.
Establish performance targets and monitor results to ensure collection objectives are achieved.
Provide Finance and operational leaders with timely insights into outstanding balances and collection performance.

Process Improvement & Automation

Identify opportunities to improve AR efficiency, accuracy, internal controls, and customer service.
Standardize AR procedures and reporting across multiple business units.
Partner with Finance and other departments to simplify and automate manual processes.
Support ERP enhancements, system testing, implementations, and process documentation.
Leverage technology and financial data to improve reporting quality and operational visibility.

Business Partnership

Build effective working relationships with Sales, Operations, Accounting, Treasury, and other stakeholders.
Collaborate with internal teams to resolve billing disputes and complex collection matters.
Provide guidance on AR policies, procedures, and customer account issues.
Maintain positive customer relationships while supporting collection targets and financial objectives.

What You Bring

8+ years of progressive accounting, accounts receivable, credit, or collections experience, including experience leading and managing a team of Account Receivable Specialists in a high-volume environment.
Experience working within a multi-entity, multi-business, or geographically diverse organization.
Post-secondary education in Accounting, Finance, Business Administration, or a related field.
Strong understanding of AR operations, collections, reconciliations, internal controls, and period-end accounting.
Demonstrated experience managing receivables portfolios and prioritizing collections based on aging, value, and risk.
Advanced Microsoft Excel skills and proficiency with ERP or financial management systems.
Strong analytical, organizational, and problem-solving abilities.
Excellent communication skills and experience collaborating with cross-functional teams.
Proven ability to lead process improvements, implement change, and develop team performance.
High attention to detail with a strong understanding of broader financial and business objectives.

Nice to Have

Experience with Microsoft Dynamics 365 or a comparable enterprise ERP system.
Familiarity with Power BI or other business intelligence and reporting tools.
Experience supporting process automation, system enhancements, or digital transformation initiatives.
Background in hospitality, real estate, property management, or other high-volume transactional environments.

What Success Looks Like

Accurate, reconciled, and well-managed receivables across the organization.
Effective collections management with timely identification and resolution of overdue balances.
Reliable month-end processes and strong financial controls.
Clear, actionable AR reporting that supports business decisions.
A high-performing team with defined responsibilities and opportunities for growth.
Standardized, efficient processes supported by continuous improvement and automation.
Strong working relationships with internal stakeholders and customers.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

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More about this job

Responsibilities

Lead the accounts receivable function, overseeing billing, cash application, reconciliations, collections, account resolution, team development, and period-end activities. Improve controls, reporting, and processes while partnering with internal stakeholders to resolve disputes and strengthen collection performance.

Requirements

Requires 8+ years of progressive accounting, accounts receivable, credit, or collections experience, including team leadership in a high-volume environment, plus post-secondary education in accounting, finance, business administration, or a related field. Candidates should have strong AR and accounting knowledge, advanced Excel and ERP proficiency, analytical and communication skills, and experience improving processes in a multi-entity or geographically diverse organization.

Skills

Collections
Team Leadership
Credit Management
Financial Reconciliation
Internal Controls
Financial Reporting
Financial Analysis
Microsoft Excel
ERP Systems
Process Improvement
Process Automation
Stakeholder Collaboration
Problem-Solving
Microsoft Dynamics 365
Power BI

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Perks

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Billing
Cash Application
Reconciliations
Credit Balances
Credit Limits
AR Aging
Accounts Receivable Subledger
General Ledger
Month-End Close
Year-End Close
Internal Controls
Audit Readiness
Financial Reporting
Key Performance Indicators
Microsoft Excel
ERP Systems
Microsoft Dynamics 365
Power BI
Process Improvement
Process Automation
System Enhancements
Multi-Entity Operations
Hospitality
Property Management

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